Swiggy’s Food on Train offering expands network to 180+ cities: Records 3x YoY growth in orders in April-June 2026

• Multi-station bookings surged by over 300% by Q1, FY27
• 4 lakh+ rotis ordered via Swiggy’s Food on Train this summer. 
• Mango Shake was the preferred drink with orders up 10% as compared to winters, while Soft drinks surged 354%. Lassi was up 100%. Ice cream orders jumped 140%.
• Newly launched ‘Scan your ticket’ feature provides added convenience to travellers

Swiggy Limited (NSE: SWIGGY / BSE: 544285), India's leading on-demand convenience platform, today announced that it has expanded its Food on Train network to 180 cities across the country. With millions of families traveling for summer vacations, Swiggy's Food on Train service witnessed 3x growth in orders in Q1, 2026 on a YoY basis. In addition to this, Scan your Ticket, a newly launched feature this summer was well received with travellers having the option to simply upload their ticket for the app to enable it to automatically detect the PNR, and going ahead and ordering their food on the go.

In addition to this, multi-station journeys — where the same passenger ordered food at 2 or more stations on a single PNR — grew over 300% year-on-year, with passengers spending nearly 2.2x more on food than those who order at just one stop. The most popular two-stop eating trail was Bhopal to Nagpur, with over 1,300 passengers ordering at both stations on the same booking. Also, Food on Train service helped onboard thousands of new-to-Swiggy users daily, e.g. 66% of orders at Guna were from first-time Swiggy users. Swiggy Food on Train offering added 17 new stations this summer, including Gurugram, Udaipur, Bikaner, Davanagere, Kayamkulam, Nanded, Amravati, Shoranur, Arrah, Tadpatri & Nizamabad — expanding Swiggy’s flavour footprint across desert tracks, northern plains, Deccan and Kerala's lush backwaters. Also, many passengers used the Food on Train offering to place orders up to four days ahead of their travel date.

As travellers explored and traveled across the country this summer, there were some interesting trends in food ordered via Swiggy’s Food on Train offering. The most-ordered dish was Roti — with over 4 lakh rotis ordered on moving trains this summer alone, ranging from Tawa Roti, Tandoori Roti, Butter Roti, to Phulka. Masala Dosa, Aloo Paratha and the ever-popular McAloo Tikki Burger were the other popular dishes. Chicken Biryani was the single most-ordered non-veg dish. Also, as temperatures soared across the country, Mango Shake became the breakout summer star in beverages category— orders for the drink jumped nearly 10x compared to winter, making it the most seasonal item on the entire platform. Also, soft drinks surged 354%. Lassi was up 100%. Ice cream orders jumped 140%. Also, Burger — ordered nearly twice as often as the national average for the students.

Speaking on the growth story of Food on Train offering by Swiggy, Deepak Maloo, Vice President- Food Strategy, Customer Experience & New Initiatives, Swiggy, said“ Food on Train has witnessed exponential growth in the last one year and the last quarter has been no different, with a 3x YoY growth in orders. It is heartening to see the growth and consumer love for this offering across the country, with customers also booking their meals well in advance. Even in tier-4 towns and cities, customers witnessed first-time digital moments when they discovered Food on Train at a junction platform while their train paused for ten minutes. Also, the university hubs have emerged as a major contributor to the growth story as we have witnessed the highest ever surge amongst student orders during this quarter, with the last week of May recording a jump of 70% in student orders with orders peaking at Kharagpur, Kanpur, and Aligarh stations, as hundreds of thousands of engineering and university students boarded trains back to campus”

Food choices varied beautifully across regions, revealing India's diverse summer appetite. In the North, travellers leaned into indulgent comfort: Roti with rich Curry, Aloo Paratha and the Burger ruled corridors through Lucknow, Kanpur, Agra and Bhopal. The South celebrated with its breakfast classics — at Nellore, Dosa accounted for over 14% of all items ordered. Andhra Pradesh was unmistakably Biryani land- at Vijayawada, nearly 1 in 5 items ordered was a Biryani. The East, from Bhubaneswar to Kharagpur, leaned on Thalis, Fried Rice and rice bowls. And in the West, Goa-bound passengers on the Konkan route defied national trends entirely — at Madgaon Junction, the Burger overtook Biryani as the most-ordered dish.

On the brand front, Haldiram's, Paradise Biryani, A2B – Adyar Ananda Bhavan, McDonald's and KFC were the most preferred by travellers across stations — reflecting a blend of regional loyalty and trusted national names. Some of the season's most heartwarming stories came from India's smaller towns. At Guna in Madhya Pradesh, 2 in 3 passengers who ordered train food this summer were doing so on a food delivery app for the very first time in their lives. India Rise stations — the India Rise emerging towns — grew 253% year-on-year, outpacing metros by a factor of nearly two. The train is where the next wave of India's digital food economy is being created.

About Swiggy

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience, enabled by over 6.1 lakh delivery partners. With an extensive footprint in food delivery, Swiggy Food collaborates with over 2.7 lakh restaurants across 720+ cities. Instamart, its quick commerce platform operating in 129 cities, delivers groceries and other essentials across 20+ categories. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Scenes into its multi-service app as well as creating standalone offerings like Toing and Crew for opening up new market segments. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce and dining out, Swiggy aims to provide a superior experience to its users.

For more details, please visit our website: www.swiggy.com/corporate

Swiggy Delivery Partners Go Beyond Earnings: Mutual Fund Access Made Simple

• Delivery partners can save a part of their earnings with investments into mutual funds
• Starting from Rs. 100

Swiggy (Swiggy Ltd, NSE: SWIGGY / BSE: 544285), India’s pioneering on-demand convenience platform, along with Zerodha Fund House announced the launch of a unique programme for its delivery partners across the country. The initiative is aimed at enabling the delivery partners to save a part of their earnings with investments into mutual funds, through the Swiggy rider app. Delivery partners can start their journey with Rs. 100.

This is an extension of Swiggy’s commitment to empowering its delivery partners, going beyond earnings to help partners build financial discipline for themselves and their families, by investing in the schemes of Zerodha Fund House. Riders may choose to invest for emergencies or for long-term needs (like new two- wheeler, school fees, family goals). The investment can be done as per their convenience and there is no lock-in period,

The delivery partners may begin their investment journey from the Swiggy Rider App, the journey is seamless, completely digital and easy to understand. The investment is done directly in the Schemes of Zerodha Fund House and the delivery partners can manage investments directly via Zerodha Fund House’s WhatsApp channel.

Speaking on the launch, Saurav Goyal, Senior Vice President- Driver and Delivery Org, Swiggy said, “Our delivery partners are integral to the communities we serve, and we strive to positively influence their lives through initiatives that promote their safety, well-being, and long-term empowerment. With this partnership with Zerodha Fund House, we are making it easier for our delivery partners to invest their earnings and in turn, become financially independent as well as invest for their future. This is another step towards giving every partner access to financial tools that are designed for them.”

Added Vishal Jain, CEO, Zerodha Fund House “This is another example of how technology can make investing simple and accessible. For millions of gig workers, building long-term savings can be difficult when incomes are earned and spent in short cycles. A Swiggy delivery partner can now save a part of their weekly earnings into a mutual fund in a few taps and withdraw it whenever they need. And that first step, however small, is the beginning of a better financial life."

About Swiggy

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience, enabled by over 6.1 lakh delivery partners. With an extensive footprint in food delivery, Swiggy Food collaborates with over 2.7 lakh restaurants across 720+ cities. Instamart, its quick commerce platform operating in 129 cities, delivers groceries and other essentials across 20+ categories. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Scenes into its multi-service app as well as creating standalone offerings like Toing and Crew for opening up new market segments. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce and dining out, Swiggy aims to provide a superior experience to its users.

For more details, please visit our website: www.swiggy.com/corporate/

About Zerodha Fund House

Zerodha Fund House is an asset management company launched in 2023, a joint venture between Zerodha Broking (Zerodha) and CASE Platforms (smallcase). Zerodha Fund House offers simple and transparent index funds and ETFs to enable a new generation of investors to access the capital markets. Learn more at https://www.zerodhafundhouse.com/

Disclaimer: This is not investment advice or buy or sell recommendation. Readers should do their own research and analysis or consult an investment adviser/s before investing in schemes of mutual funds. Past performance may or may not sustain in future and should not be used as a basis for comparison with other investments.

MUTUAL FUND INVESTMENTS ARE SUBJECT TO MARKET RISKS, READ ALL SCHEME RELATED DOCUMENTS CAREFULLY.

ICICI Lombard Partners Swiggy Instamart to Reinforce 30‑Minute Roadside Assistance

• One of its kind marketing integration designed to bring motor insurance into the everyday digital surfaces where consumers already spend their attention

ICICI Lombard General Insurance has rolled out a brand integration with Swiggy Instamart that reinforces its ‘Service Assure’ 30-minute roadside assistance promise by connecting it with the everyday delivery experience of Mumbai consumers. As shoppers track their orders on the Instamart app, the rider icon moving toward their address now carries ICICI Lombard's branding, accompanied by an in-app banner reinforcing the message — bringing motor insurance into a moment when the consumer is already engaged with the idea of fast, dependable service.

Quick commerce has redefined service benchmarks, with platforms like Swiggy Instamart delivering essentials within minutes. Harping on the same we wanted to highlight that if Swiggy Instamart is known for instant delivery, ICICI Lombard we have a product offering “Service Assured” which is known for road side assistance in 30 minutes. We wanted to leverage the instant proposition

The collaboration reflects a deliberate shift in how the brand is choosing to show up, moving beyond insurance’s traditionally limited touchpoints—when consumers buy a policy or when something goes wrong—both of which are functional and transactional, offering little opportunity to build affinity. The Swiggy Instamart integration seeks to change that by repositioning the brand within moments of routine, daily ease rather than decision or distress, embedding it seamlessly into everyday life. In Mumbai alone, the initiative is expected to deliver over 800,000+ impressions and reach 80,000+ Instamart users and drive approximately, enabling the brand to build consistent, high-frequency visibility at scale within a familiar and convenient consumer context.

What makes the choice of surface interesting is its intentionality. Rather than a generic media buy, the brand has chosen a specific screen, a specific behaviour, and a specific audience. The Instamart tracking screen is one of the most attentively viewed surfaces in urban digital life today — checked frequently, watched closely, and associated with a positive emotional state. It allows ICICI Lombard to be seen in passing, in good light, by exactly the kind of urban consumer Service Assure is built for — without interrupting them.

Commenting on the collaboration, Ms. Sheena Kapoor, Head – Marketing, Corporate Communications & CSR, ICICI Lombard, said: "With ICICI Lombard Service Assure, we have made a simple promise to our customers—to reach them with roadside assistance in under 30 minutes. Our collaboration with Swiggy Instamart is a natural extension of that promise. As consumers track their Instamart orders in real time, they'll see our Service Assure message integrated into the delivery journey, connecting our commitment to fast, dependable assistance with an experience they already know and trust. It's a simple yet powerful way of reinforcing that speed isn't just about deliveries—it matters just as much when you're stranded on the road. By bringing our promise into an everyday consumer moment, we're making insurance feel more relevant, more relatable and, above all, demonstrating that when our customers need us most, we will be there—quickly, reliably and with complete peace of mind."

The Swiggy Instamart integration, live in Mumbai as a pilot, continues a marketing approach ICICI Lombard has been shaping over time — one that meets consumers in the cultural and digital spaces they already spend time in, rather than asking them to come to insurance. ‘Service Assure’ which handles typical issues that need road side assistance

1. Car mechanical failure / breakdown and need for towing.
2. Need for Minor on-spot repairs.
3. Flat tyre
4. Battery failure - need for battery jumpstart

‘Service Assure’ promises on-road help within thirty minutes for private car customers across Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune and Ahmedabad, fits naturally within that thinking — and the Mumbai collaboration is the latest, and perhaps most contextually relevant, expression of it.

ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a legacy of over 2 decades, ICICI Lombard is committed to customer centricity with its brand philosophy of ‘Nibhaye Vaade’. The company has issued over 39.2 million policies, over 3.4 million claims processed and has a Gross Written Premium (GWP) of ₹ 306.18 billion for the year ended March 31, 2026. ICICI Lombard has 341 branches and 15,008 employees, as on March 31, 2026.

ICICI Lombard has been a pioneer in the industry, being the first large-scale insurance company in India to migrate its entire core systems to the cloud. With a strong focus on being digitally-led and agile, the company has introduced multiple AI-powered insurance solutions. The company’s flagship insurance and wellness app, IL TakeCare, which has received over 21.0 million downloads, also offers the industry’s first Face Scan feature. The company has won several prestigious awards- including the Insurance Asia, ICC Emerging Asia Insurance, ET BFSI Exceller, ET Corporate Excellence, Golden Peacock, FICCI Insurance, Assocham, Stevie Asia Pacific, and National CSR in recognition of its various initiatives. For more details log on to https://www.icicilombard.com/.

Swiggy Launches EatRight Exclusives in Bengaluru: Partners with City’s Iconic Brands

• Swiggy launches EatRight Exclusives in Bengaluru: Partners with city’s iconic brands like Truffles, A2B - Adyar Ananda Bhavan, Lo! - Low Carb and Keto Foods, Truth Bowl, The Bowl Company, Biryani Blues, Potful - Claypot Biryanis, Millet Express, Caterspoint and Saladspoint
• The new range of specially curated healthier, better-for-you dishes spanning multiple cuisines, including starters, Burgers, Biryani, South Indian favorites, and North Indian delicacies, available only on Swiggy
• Exclusive range includes Andhra Gun Powder’s high protein Chicken and Egg Biryani with 70gm+ protein, Rebel Foods’ Chicken Keema Masala Bowl with 26gm protein, Potful- Claypot Biryani’s high protein Chicken Tandoori with 65gm protein, Homely’s Egg Curry and Rajma Meal with 17gm protein, Chicken and a Paneer Biryani with 50g of protein from Biryani Blues
• Also, customers can choose from Tandoori Paneer(22gm Protein), Tex Mex(24gm Protein), Chicken Steak Burgers (24gm Protein), Creole Prawn (23gm Protein), Slow-Pulled Chicken Salads (41gm Protein), and Voodoo Spiced Prawns (30gm Protein) from Truffles and Millet Dosas, Veg Paya Idli, and Double Paneer Uthappam from A2B

Swiggy (NSE: SWIGGY/BSE: 544285), India’s pioneering on-demand convenience platform, today announced the launch of EatRight Exclusives in Bengaluru, in partnership with the city's culinary heavyweights. This exclusive range of the city's favourite indulgent dishes and meals has been curated with focus on high protein content, low calories and delicious taste. Swiggy has partnered with iconic brands in the city like Truffles, A2B - Adyar Ananda Bhavan, Lo! - Low Carb and Keto Foods, Truth Bowl, The Bowl Company, Biryani Blues, Potful - Claypot Biryanis, Millet Express, Caterspoint and Saladspoint to curate a host of healthy and tasty options. The newly curated macro-friendly dishes, available only on the Swiggy app, include Bengaluru’s top-selling dishes across diverse cuisines, from Starters, Salads, Burgers, and South Indian specialties to North Indian dishes and Bowls. To explore, customers can open the Swiggy app, tap on EatRight Exclusives under EatRight, and discover their new favorite healthy meal today. 

Leading food brands have carefully engineered Bengaluru’s favourite dishes over 10–12 weeks to make them "better for you," while retaining the taste and indulgence customers love. The range includes an entirely new line of lettuce-wrapped burgers being launched by Truffles, including the Tandoori Paneer(22gm Protein), Tex Mex(24gm Protein), Chicken Steak Burgers (24gm Protein), Creole Prawn (23gm Protein), Slow-Pulled Chicken Salads (41gm Protein), and Voodoo Spiced Prawns (30gm Protein). Also, one of city’s favourites, A2B - Adyar Ananda Bhavan, is redefining breakfast with rehashed South Indian classics like Millet Dosas, Veg Paya Idli, and Double Paneer Uthappam. Also, Millet Express is offering Ragi Ghee Karam Idli and Ragi Idli with Egg or Paneer Bhurji, where protein is ranging from 12gm to 25gm per serving.

Additionally, health conscious customers can enjoy the royal feast with high protein Chicken and a Paneer Biryani, both packing a massive 50g of protein from Biryani Blues, while Potful leads from the front with its high protein Chicken Tandoori with 65gm Protein. In the comfort bowl category, The Bowl Company and Homely offer a wide range of wholesome and curated meal combinations, from Coastal Fish Curry and Matar Paneer to Caribbean Grilled Chicken with Herbed Rice, Punjabi Chole with Brown Jeera Rice, and Paneer Tikka, catering to diverse taste preferences while keeping nutrition in mind. Customers could also choose from Chicken Kheema Masala Bowl (13 gm protein), Chicken Tikka Masala Bowl (26 gm protein) and Paneer Tikka Masala Bowl (17 gm protein) from Truth Bowl. Another set of options include Creamy Chicken Steak (44 gm protein) and Peri Peri Grilled Chicken (45 gm protein) from Lo! - Low Carb and Keto Foods. Also, Caterspoint and Saladspoint have the busy workdays covered with their High Protein dishes - Grilled Chicken with Hummus (66gm Protein) and Power Salads - BBQ Grilled Chicken with Vegetables with 64gm Protein

Additionally, health conscious customers can enjoy the royal feast with high protein Chicken and a Paneer Biryani, both packing a massive 50g of protein from Biryani Blues, while Potful leads from the front with its high protein Chicken Tandoori with 65gm Protein. For those following a strict macro or keto lifestyle, Lo! - Low Carb and Keto Foods brings their Creamy Chicken Steak (44gm Protein) and Peri Peri Grilled Chicken (45gm Protein). In the comfort bowl category, The Bowl Company and Homely offer a wide range of wholesome and curated meal combinations, from Coastal Fish Curry and Matar Paneer to Caribbean Grilled Chicken with Herbed Rice, Punjabi Chole with Brown Jeera Rice, and Paneer Tikka, catering to diverse taste preferences while keeping nutrition in mind. Also, Caterspoint and Saladspoint have the busy workdays covered with their High Protein dishes - Grilled Chicken with Hummus (66gm Protein) and Power Salads - BBQ Grilled Chicken with Vegetables with 64gm Protein.

Speaking on the launch, Deepak Maloo, Vice President – Food Strategy, Customer Experience & New Initiatives, Swiggy, said,

“While we were building EatRight, we realized that there is a huge gap between what people want to eat and what they feel they should eat. Also, some widely loved food items are a strict no-no for the health conscious consumers. By partnering with iconic brands to create protein-packed and macro-friendly versions of historically indulgent foods across major cuisines, we aren't just giving our users better choices—we are expanding the very definition of healthy food on our platform. We want to prove that eating right doesn't mean eating boring. One can eat healthy and still enjoy his/her favourite dish. It is heartening to see that brands have enhanced nutritional quality of their dishes to appeal to the health conscious consumers- from increasing protein content, reducing refined ingredients, rebalancing meal composition, to introducing healthier ingredient alternatives. We are confident EatRight Exclusives will become an integral part of the daily regime of the healthy and better-for-you food lovers in the city of Bengaluru.”

Swiggy EatRight, launched in January 2026, is dedicated to making healthy eating accessible, delicious, and completely stress-free. From calorie-counted meals to high-protein innovations, EatRight connects health-conscious foodies with the best nutritious options their city has to offer. EatRight is currently live in 50+ cities across India, offering 3 million items across cuisines. Today, EatRight has about 5 million monthly transacting users and 1 in every 6 orders in Bengaluru is an EatRight order.

About Swiggy

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience, enabled by over 6.1 lakh delivery partners. With an extensive footprint in food delivery, Swiggy Food collaborates with over 2.7 lakh restaurants across 720+ cities. Instamart, its quick commerce platform operating in 129 cities, delivers groceries and other essentials across 20+ categories. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Scenes into its multi-service app as well as creating standalone offerings like Toing and Crew for opening up new market segments. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce and dining out, Swiggy aims to provide a superior experience to its users. For more details, please visit our website: www.swiggy.com/corporate/

Blinkit Secures ₹450 Cr Infusion from Eternal in 2026’s First Funding Round

Eternal (formerly Zomato) has infused ₹450 crore (~$50 million) into its quick commerce arm Blinkit via a rights issue, marking its first capital injection in 2026. This follows a massive ₹2,600 crore investment in 2025, underscoring Eternal’s aggressive push to dominate India’s fast-growing 10-minute delivery market.

Key Highlights

• Amount Invested: ₹450 crore (~$50 million)
• Mode: Rights issue; Blinkit allotted 2,799 equity shares to Eternal at ₹16,07,161 per share
• Timing: First capital infusion in 2026
• Past Investments: Eternal pumped ₹2,600 crore in 2025 (₹500 crore in Jan, ₹1,500 crore in Feb, ₹600 crore in Nov)
• Competition: Rising rivalry with Zepto and Instamart in the quick commerce space

Strategic Context

• Market Dynamics: Quick commerce is one of India’s fastest-growing segments, with 10-minute delivery becoming the industry benchmark.
• Blinkit’s Growth: Reported 117% YoY revenue growth in Q3 FY25, but continues to face profitability pressures due to rapid expansion and high operational costs.
• Eternal’s Strategy: By consistently infusing capital, Eternal is signaling long-term commitment to Blinkit, positioning it as a core pillar alongside food delivery.

Comparison of Eternal’s Investments in Blinkit

Year	Infusion Amount	Mode	Strategic Intent
2025	₹2,600 crore (3 tranches)	Rights issue	Scale operations, expand delivery network
2026	₹450 crore	Rights issue	Strengthen position amid intensifying competition

Risks & Challenges

• Profitability Concerns: Despite revenue growth, Blinkit’s unit economics remain weak, with high delivery costs.
• Competitive Pressure: Zepto and Instamart are aggressively expanding, forcing Eternal to keep investing heavily.
• Capital Dependence: Blinkit’s reliance on Eternal’s funding raises questions about sustainability if external capital markets tighten.

India’s quick commerce sector is booming, with Blinkit, Zepto, and Instamart competing for dominance. Zepto and Instamart are expanding aggressively, forcing Eternal to keep funding Blinkit’s growth. Despite strong revenue growth (117% YoY in Q3 FY25), Blinkit continues to face challenges with unit economics and high delivery costs.

Blinkit’s reliance on Eternal’s capital raises sustainability concerns. Zepto and Instamart’s expansion could erode Blinkit’s market share if Eternal slows funding.

Despite revenue growth, Blinkit’s path to profitability remains uncertain. Eternal must balance aggressive expansion with profitability, as rivals are raising funds and scaling rapidly.

In 2026, as Eternal has already infused ₹450 crore into Blinkit, its rivals Zepto and Swiggy Instamart are pursuing aggressive funding and IPO strategies. Zepto is preparing for a ₹11,000 crore IPO, and Swiggy is targeting Instamart break-even by mid-2026 despite heavy losses.

Zepto (2026)

• Funding: Raised $450M (~₹3,750 Cr) in late 2025 at a $7B valuation, led by CalPERS.
• IPO Plans: Filed confidential DRHP with SEBI, aiming for a ₹11,000 crore IPO in 2026 at $7–8B valuation.
• Cash Position: Holds ~$900M net cash, giving strong liquidity ahead of IPO.

Swiggy Instamart (2026)

• Financials: Reported ₹908 Cr loss in Q3 FY26, highlighting profitability challenges.
• Growth: Gross Order Value (GOV) grew 108% YoY, with Average Order Value (AOV) up 26% YoY.
• Profitability Target: Swiggy aims for Instamart break-even by June 2026, supported by a planned ₹10,000 crore fundraise.

Competitive Snapshot

Company	2026 Update	Funding/IPO	Strategic Focus
Eternal–Blinkit	₹450 Cr infusion (Mar 2026)	Rights issue	Expansion, working capital
Zepto	Preparing IPO	₹11,000 Cr IPO planned	Liquidity & market leadership
Swiggy Instamart	₹908 Cr Q3 FY26 loss	₹10,000 Cr fundraise	Break-even by June 2026

Risks & Challenges

• Eternal–Blinkit: Heavy reliance on Eternal’s capital; profitability remains elusive.
• Zepto: IPO execution risk; valuation pressure in volatile markets.
• Instamart: Large losses despite growth; break-even target ambitious.

Starbucks and Swiggy Celebrate the Launch of Starbucks 50th Store in Bengaluru

Starbucks and Swiggy Food Marketplace CEOs present at the launch of Starbucks first drive-thru outlet in South-India

Starbucks, a global coffeehouse, recently celebrated the launch of Starbucks 50th outlet in Bengaluru. The launch event of Starbucks first drive-thru store in the city was attended by the CEO of Starbucks, Sushant Dash and Rohit Kapoor, CEO of Swiggy Food Marketplace. The event celebrated the craftsmanship and commitment of the partnership to deliver top quality food and beverages to consumers across the country. Swiggy delivery partners were also present at the launch event.

Swiggy and Starbucks joined hands 8 years ago with only 6 outlets in Mumbai. The partnership has grown stronger over the years. The duo has collaborated and launched numerous customer-centric campaigns based on in-depth understanding of customer behavior, with the objective of enhancing consumer experience. Some of the marquee campaigns include 'Double the Love,' 'Friday Frappuccino,' and 'Items at 199.' Starbucks and Swiggy had also partnered to roll out the ‘Classics’ menu to roll out high-value meal items and combos tailored specifically for the Indian market.

Starbucks is proud to partner with Swiggy across 70 cities and 350+ outlets in India. To mark the milestone moment of the launch of the 50th Starbucks store in Bangalore Rohit Kapoor, CEO, Food Marketplace, Swiggy, joined 50 Swiggy delivery partners on a celebratory ride to the new store for a cup of Starbucks coffee. To make the occasion even more special, Sushant Dash, ceo, TATA Starbucks, personally brewed a signature Americano for Rohit, commemorating this remarkable journey and shared commitment to delivering great coffee experiences to customers across the country.

Commenting on the collaboration, Sushant Dash, CEO, Tata Starbucks, said, “Our 50th store in Bengaluru and first Drive-Thru in South India marks an exciting new chapter in our growth journey- one rooted in accessibility, innovation, and deep local relevance. At Starbucks, we use the specialty grade Arabica for every cup of coffee, serving the finest quality to every consumer. Swiggy has been a trusted partner in this journey, helping us deliver the Starbucks experience to customers wherever they are. As we expand across India, we remain committed to crafting new moments of connection, whether in-store or delivered to your doorstep.”

Speaking on the sidelines of the launch, Mr. Rohit Kapoor, CEO, Swiggy Food Marketplace, said, “Starbucks’ 50th store in Bengaluru is not just a milestone for their retail footprint, but also a marker of how far this partnership has come. From just a handful of stores in one city to now serving customers in 70 cities, Swiggy has been proud to partner with Starbucks every step of the way. Together, we’ve worked to make high-quality coffee and food experiences more accessible to millions of consumers across the country. As we scale further, we’re excited to keep pushing boundaries and delivering memorable experiences, one order at a time.”

Govt Enquires Quick Commerce Companies on Operating Model and Warehouse Ownership

Quick commerce companies like Blinkit, Swiggy Instamart, Zepto, and Bigbasket recently met with Indian government officials to discuss concerns related to Foreign Direct Investment (FDI) and their operating models.

The Department for Promotion of Industry and Internal Trade (DPIIT) chaired the meeting, which also included officials from the Department of Consumer Affairs and the Competition Commission of India (CCI).

The government is particularly interested in understanding how these companies operate their dark stores (mini warehouses within neighborhoods) and whether they comply with India's FDI norms for ecommerce, which prohibit online retailers with foreign investments from holding inventory.

Senior executives from Blinkit, Swiggy Instamart, Zepto, and Bigbasket met with officials from the Department for Promotion of Industry and Internal Trade (DPIIT), the Department of Consumer Affairs, and the Competition Commission of India (CCI).

Key Topics: The meeting focused on the ownership structure of dark stores (mini warehouses within neighborhoods), compliance with FDI norms, and the impact on traditional kirana stores.

Concerns Raised

FDI Compliance: Officials questioned whether quick commerce companies comply with India's FDI norms for ecommerce, which prohibit online retailers with foreign investments from holding inventory. Dark stores are a point of contention as they are used to store products for quick delivery.

Impact on Kirana Stores: There were concerns about how the growth of quick commerce affects traditional kirana stores, with some officials worried that it might lead to unfair competition and negatively impact small retailers.

Delivery Safety: Questions were raised about the burden on delivery partners to fulfill orders within 10 minutes and whether this creates road safety issues.

Company Responses

Supplementary Demand: Representatives from quick commerce companies argued that their services supplement demand rather than replace traditional retail.

Clarifications: They addressed concerns about delivery safety and clarified their compliance with regulatory norms.

Broader Context

Rapid Growth: Quick commerce is experiencing rapid growth, with companies raising significant capital and expanding their operations. 

Regulatory Scrutiny: The government is keen on ensuring that these companies adhere to regulatory frameworks to maintain fair competition and protect consumer interests.

The government plans to hold more such meetings to gather detailed information on the operations of quick commerce platforms. This ongoing dialogue aims to balance innovation with regulatory compliance and fair market practices.

Velocity Announces ₹200 Cr Fund To Support Restaurants, Cloud Kitchens Selling on Food Delivery Platforms

• Velocity announces ₹200 Cr fund to fuel the growth of restaurants and cloud kitchens selling on food aggregator platforms
• Velocity aims to empower F&B brands by providing fast, scalable, and flexible financing solutions tailored to their growth needs.

Velocity, India’s leading cash-flow based financing platform, has earmarked 200 Cr in 2025 to support and accelerate growth in the restaurant and cloud kitchen ecosystem across India.

The fund is specifically designed to address the unique challenges faced by F&B brands and help them grow. F&B brands often struggle to secure financing from traditional sources like banks and NBFCs. Recognizing this gap, Velocity offers cash-flow based financing, enabling restaurants and cloud kitchens to effectively manage capital expenditure, working capital, open new outlets, purchase equipment, and launch sub-brands under existing ones without impacting operational profits.

Velocity founders — Saurav Swaroop, Abhiroop Medhekar (in the middle), Atul Khichariya

India’s food delivery and dining-out market is projected to nearly double, growing from ₹5.5 trillion to ₹9 trillion by 2030, according to a report by Swiggy and Bain & Company. This surge is driven by rising disposable incomes, evolving consumer preferences, and the expanding reach of food aggregator platforms. Velocity’s fund is perfectly aligned with this growth and has placed a strong focus on empowering new-age restaurants and cloud kitchen brands, particularly those operating via food aggregator platforms like Zomato and Swiggy.

Commenting on the fund launch, Atul Khichariya, Co-Founder and COO, Velocity said, “The growing appetite of Indian consumers for diverse culinary experiences, combined with the convenience of online food delivery, is driving remarkable growth in the F&B sector. This shift is also fueling a premiumization trend, as consumers increasingly seek high-quality food and beverage options, reflecting their willingness to spend and indulge in unique dining experiences. Velocity’s cash-flow based financing model ensures that F&B brands can scale seamlessly while maintaining financial flexibility.”

Since 2020, Velocity has funded several notable F&B brands such as IDC Kitchen, Smoor, Daily Sushi, Brahma Brew Works, Milano Ice cream, Imperio, Amore Gelato, Jamie's Pizza, and Babas Chicken. These businesses utilized the funds to expand operations, strengthen supply chains, and enhance marketing efforts.

Elaborating on Velocity’s role in shaping IDC Kitchen’s growth story, Abhishek Manikchand Baldota, Director - IDC Kitchen, said, “ Velocity has been instrumental in the growth of our business and has become an invaluable partner in our journey to success. The beauty of Velocity's financing lies in its true sense of partnership. We felt like we had gained a financial partner genuinely invested in our success. With Velocity's support, we have been able to accelerate our expansion plans, invest in inventory, and scale our marketing efforts”

Daily Sushi, Minseong Seok (Co-founder. Left), Hyungtaek Lim (Co-Founder. Right) 

Minseong Seok, Founder of Daily Sushi, added “The partnership with Velocity went beyond providing funds. They ensured independence and transparency through the right integration of technology and support from a dedicated team.”

India’s F&B industry is undergoing a rapid transformation driven by the convergence of quick commerce, cloud kitchens, and ultra-fast delivery models. Platforms like Zepto, Swiggy Instamart, and Blinkit have introduced 10-minute delivery services such as Zepto Cafe, Bolt, and Bistro. Bigbasket and Magicpin are also preparing to enter this space, while emerging players like Swish and Zing are also gaining traction. This shift to ultra-fast delivery is redefining convenience for consumers, pushing F&B brands to adapt swiftly. Moreover, initiatives like the Open Network for Digital Commerce (ONDC) are enabling F&B brands to extend their reach beyond traditional marketplaces, unlocking new revenue streams in India’s evolving food delivery ecosystem.

To stay competitive, F&B brands are embracing technologies to better understand consumer behavior, standardize processes and are investing in automation and machinery. As India’s F&B sector evolves rapidly, Velocity’s ₹200 crore fund is designed to support new-age innovators in the space. By offering fast, scalable, and flexible financing solutions, Velocity enables F&B brands to seize emerging market opportunities, scale operations, and meet increasing consumer demand.

About Velocity:

Velocity is India’s leading cash flow-based financing platform for new-age businesses, focused on democratizing access to working capital for this traditionally underserved sector. Founded in 2020 by Abhiroop Medhekar, Atul Khichariya, and Saurav Swaroop, Velocity leverages these digital-first businesses’ abundant data and robust online cash flows to offer innovative financing solutions.Through partnerships with 26 ecosystem players, including four of the largest marketplaces, Velocity provides non-dilutive debt financing to E-commerce founders.

Since its inception, Velocity has disbursed over ₹1000 crores, enabling over 1,200 digital-first businesses, to overcome working capital challenges. The Bengaluru based fintech has raised $30 million in equity funding led by Peter Thiel’s Valar Ventures. Its portfolio includes many of India’s fastest-growing D2C brands like Soulflower, Chumbak, and Off Duty to name a few.

For more information, please visit: https://www.velocity.in/

Swiggy Reduces IPO Valuation by 25%, BlackRock & CPPIB To Invest

Swiggy has reduced its IPO valuation to $11.3 billion, which is 25% lower than its initial target of $15 billion. This decision was influenced by market volatility and the underwhelming debut of Hyundai India.

Despite the cut, BlackRock and the Canada Pension Plan Investment Board (CPPIB) are set to invest in Swiggy's IPO, which is expected to be one of the largest stock offerings in India this year.

Swiggy's IPO is scheduled to open on November 6, 20242. The company plans to raise funds through a fresh issue of equity shares and an offer-for-sale of existing shares.

Swiggy's IPO is one of the largest public issues in India this year and is seen as a significant step for the company as it aims to achieve profitability and expand its services.

The food delivery company aims to raise around ₹11,300 crore through the IPO. This includes a fresh issue of equity shares worth ₹3,750 crore and an offer-for-sale (OFS) of up to ₹6,800 crore.

The proceeds from the upcoming IPO will be used for technology and cloud infrastructure, expanding its presence through its subsidiary Scootsy, branding, business promotion, and general corporate purposes.

Recently, Swiggy Instamart has introduced a "Shopping List" feature after receiving user feedback on X (formerly Twitter).

How the Platform Fee Led the Zomato Founder To Become A Billionare

Deepinder Goyal, the founder and CEO of Zomato, recently joined the coveted billionaire club thanks to a sharp rally in the company's stock. Zomato's stock surged over 300% from its low of ₹73 in July 2023. As of now, Zomato's market capitalization exceeds ₹1.8 trillion, making Goyal India's wealthiest professional manager with a net worth exceeding ₹8,300 crore. He holds 36.95 crore shares, representing a 4.24% stake in Zomato.

Interestingly, this milestone occurred shortly after Zomato and Swiggy increased their platform fees to ₹6 per order in key markets like Bengaluru and Delhi-NCR. The company's stock price reached a new peak of ₹232, contributing to its market cap crossing ₹2 trillion. Zomato's remarkable rise is attributed to the promising performance of its quick commerce division, Blinkit, which is expected to achieve EBITDA break-even by the first quarter of FY25. Goyal's journey from a middle-class background to leading a global food delivery brand is truly inspiring.

Zomato's impressive stock performance has been largely driven by Blinkit and the multiple increments in its platform fee.

Series of Events

Zomato reportedly raised its platform fee to ₹6 per order in metro cities. Interestingly, the Investors responded positively to this platform fee increase, reflecting "confidence in Zomato's business model" and growth prospects. The stock climbed 4% to reach an all-time high of ₹232 on the BSE. This made Zomato's market cap crossed ₹2 lakh crore ($2.394 billion) for the first time, and its shares hit a 52-week high (up 4% from the previous closing price) on the BSE.

Zomato had gradually increased its platform fee from ₹2 to ₹6 per order in select cities. Ironically, the investors feel that — the consistent adjustments signaled the company's commitment to revenue optimization.

Deepinder Goyal's Net Worth: With 36.95 crore shares of Zomato (around 4.24% holding), Deepinder Goyal's net worth has risen to more than ₹8,424 crore, which is approximately US $1.01 billion, making him a billionaire at the age of 41.

Notably, Zomato processes an impressive number of orders daily, and to give an idea about how an increase of platform fee can churn out revenue vis-a-vis profits for Zomato like a tap of a button,  the Goyal promoted platform delivered a staggering 647 million orders across 800 cities in India, in the financial year 2022-2023 (FY23). That translates to over 1,200 orders delivered every minute! These orders served approximately 58 million customers, with a total value of ₹263 billion. Quite a feast, isn't it?

Overall, Zomato's strategic fee adjustments, market sentiment, and growth projections collectively drove its share price upward.

Analysts anticipate strong revenue growth for Zomato in the June quarter. Factors such as continued expansion in food delivery and quick commerce (qCommerce) businesses contribute to this positive outlook.

Before this recent increase, Zomato had gradually raised its platform fee from ₹2 in August 2023 to ₹5 per order in April 2024. The company suspended its inter-city food delivery service, 'Intercity Legends,' during this period.

Zomato's impressive growth and strategic decisions have propelled it into the billionaire league, reflecting the impact of platform fees and market dynamics.

With Zomato frequently increasing the platform fees, this has sparked mixed reactions among its customers. One Bengaluru user, Sumukh Rao, expressed frustration on social media. He mentioned that the reduced free delivery range (now 7 km) and the increased platform fee (₹6 per order) prompted him to stop using the app altogether. Another user, Jay Prashanth, echoed the sentiment, emphasizing that it's not just about the money but the feeling of being price-gouged. Zomato's goal is to enhance profitability, but it remains to be seen how users adapt to this change.

Apart from the platform fee, Zomato also charges for delivery, GST, and restaurant fees. Additionally, there's a packing charge that restaurants/ shopkeepers typically don't impose.

As per few media outlets, Zomato apparently plans to evaluate the results of this trial and gather user feedback before making long-term decisions about the fee structure. Balancing revenue generation with maintaining a positive user experience remains crucial.

Zomato Hikes Platform Fee Again by 25% to Rs 5, Suspends Intercity Delivery Service

Zomato has again increased its platform fee by 25% to Rs 5 per order. This hike comes alongside the suspension of their intercity delivery service, Intercity Legends. The changes are part of Zomato's ongoing adjustments in their business model and pricing strategy.

It's worth noting that the platform fee was introduced in August 2023 at Rs 2 and has seen incremental increases since then.

The company has been focusing on improving profitability and adjusting to tax demands and penalties. To recall, Zomato has recently received a tax demand notice. The online food delivery platform has been issued a tax demand and penalty order of ₹11.82 crore. This is related to the Goods and Services Tax (GST) on export services provided to its subsidiaries outside India from July 2017 to March 2021. The order was passed by the Additional Commissioner, Central Goods and Services Tax, Gurugram.

Zomato believes they have a strong case on merits and will be filing an appeal against the order. The company had responded to the show cause notice with clarifications and supporting documents, which they feel were not appreciated by the authorities while passing the order.

Zomato has hiked its platform fee multiple times since its introduction.

1. August 2023: Zomato introduced a flat platform fee of Rs 2.
2. October 2023: The fee was increased to Rs 3.
3. January 2024: Another hike brought the fee to Rs 4.
4. April 2024: The most recent hike has taken the fee to Rs 5.

So, Zomato has hiked its platform fee a total of three times since its introduction.

The decision by Zomato to increase its platform fee could be seen as a strategic move to address its financial challenges. While some may view this as a way to distribute the burden of losses among customers and partner restaurants, companies often argue that such measures are necessary to sustain and improve the services they offer.

It's important to note that businesses regularly reassess their pricing strategies to reflect changes in the market, operational costs, and regulatory environment. The introduction or increase of fees like Zomato's platform fee can be part of these adjustments. The company might also consider it a step towards achieving long-term profitability and ensuring the quality of service.

However, it's also essential for businesses to maintain a balance to ensure that the additional costs do not significantly impact customer loyalty or the viability of partner restaurants. The reaction of customers and partners to such changes can vary, and companies typically monitor these responses closely to make further strategic decisions.

In a conclusion, while the increase in platform fees can be seen as a way to offset losses, it's also a common business practice aimed at financial sustainability and service enhancement. The success of such a strategy depends on how well it is received by the stakeholders involved.

The Rise of Platform Fee Among Delivery Apps

Recently, quick-commerce startup firm Zepto introduced a platform fee, becoming the first in the sector to do so. Zepto now charges a platform fee of ₹2 per order, which applies to a select set of users. Additionally, Zepto collects a 'late night handling fee' of ₹15 on orders placed after 11 pm in certain cases.

The platform fee levied by delivery apps is a fixed amount that customers pay while placing an order, regardless of the order value. This fee is an operational charge paid to the delivery app operator for providing the convenience of ordering online.

Major food delivery apps in India like Swiggy and Zomato have already started charging a platform fee on every order, long ago. For instance, Zomato introduced a platform fee of ₹2 on specific orders in select markets. Similarly, Swiggy has increased its platform fee to boost unit economics, which is the revenue generated by a business from each unit of sale or order.

Platform fee is not limited to food delivery apps, India’s leading fashion e-commerce platform Myntra currently charges platform fee of ₹20 for each order placed on its app.

These fees are part of the companies' strategies to improve profitability and sustain their business models. However, the implementation of such fees can vary, and some companies may test higher fees in the future or adjust them based on demand.

Fee Charged by Delivery Apps in Other Countries

Since most of the apps-based startups in India are losely built on top of US-based business models, the concept of a platform fee is not unique either. This fee is also present among delivery apps in other countries. The fee is typically charged by the app to cover operational costs and contribute to the company's bottom line. The exact amount and implementation can vary by company and the country.

For example, in the United States, delivery apps like DoorDash and Uber Eats may charge a service fee, which is similar to a platform fee, and often a flat amount in the range of $2 to $5. The apps operators says that the fee helps cover a range of operational costs, including app maintenance, marketing, and payment processing. The service fee can be a percentage of the order total or a flat rate, and it's usually disclosed before the customer completes the order.

As per a US-based consumer reports some of the apps may charge more than a 15% commission to restaurants and more than a 5% fee per order for other charges.

In Europe, delivery platforms such as Deliveroo and Just Eat also charge fees that contribute to their revenue. These fees can include a delivery fee, service fee, or small order fee, depending on the order value and the specific terms set by the platform.

In Germany, delivery apps such as Lieferando and grocery delivery services like Flink and Rewe typically charge a delivery fee. For instance, Lieferando, which is a popular food delivery app, charges a delivery fee of approximately €1.80, depending on the order size. Similarly, Flink and Rewe, which are grocery delivery services, also have a delivery fee that is typically €1.80, although this can vary with the total amount of the order.

In Africa, delivery apps are experiencing a boom, with a variety of international and local platforms offering services across the continent, such as — Mr D Food, Jumla Food and Uber Eats. The fees associated with these services can vary. For instance, some platforms may charge a flat platform fee on every order, similar to convenience charges. Others might offer options like a "Pickup" feature where users can place an order online and collect it themselves from the restaurant without paying any delivery fees.

These fees are part of the business model to cover operational costs and to provide service to the customers. The exact fee structure and any additional service or platform fees can vary between different apps and may change over time. Customers are usually informed about these fees during the ordering process.

It is important to note that these fees are subject to change and can be influenced by market conditions, competition, and regulatory environments. Customers are generally informed about such fees during the ordering process, allowing them to make informed decisions about their purchases.

The Restaurants' Profit

The ethics of platform fees, delivery fees, or service fees charged by delivery apps is a topic of debate. On one hand, these fees are essential for the operation and sustainability of the delivery platforms, covering costs like app maintenance, marketing, and payment processing. On the other hand, there are concerns about the impact of these fees on restaurants and consumers.

Some argue that high fees can be predatory, especially if they take a significant cut from the restaurant's profits, potentially making it difficult for smaller establishments to survive. In some countries, there have been moves to cap these fees to protect local businesses. For example, Jersey City, which is the second-most populous city in the U.S, has limited delivery fees to 10% to support local restaurants.

The And

Ultimately, whether these fees are considered ethical may depend on their amount, transparency, and the value they provide to all stakeholders in the delivery process.

Moreover, the transparency of these fees is crucial. Customers and restaurants should be clearly informed about any fees and their purpose. Ethical practices would involve fair charges that do not disproportionately burden any party involved and contribute positively to the ecosystem of food delivery.

Swiggy To Provide Food Delivery Service on Indian Railways Starting 12 March

Starting March 12, Swiggy will deliver to passengers travelling via Bangalore, Bhubaneshwar, Visakhapatnam and Vijayawada

The service is likely to expand to over 50 stations in the coming weeks

Swiggy, India’s leading online food ordering and delivery platform, and the Indian Railway Catering and Tourism Corporation (IRCTC) have signed a Memorandum of understanding (MoU) to deliver pre-ordered food on trains. The MoU was exchanged between Mr Sanjay Kumar Jain, Chairman and Managing Director, IRCTC and Mr Rohit Kapoor, CEO, Swiggy Food Marketplace, in the presence of senior officials from both organisations.

As part of the MoU, Swiggy will deliver food from its extensive restaurant network to passengers on the Indian railways starting with Bangalore, Bhubaneshwar, Visakhapatnam and Vijayawada. The service is likely to expand to 59 additional city stations in the coming weeks.

Speaking about partnership, Mr Sanjay Kumar Jain, Chairman and Managing Director, IRCTC, said, “At IRCTC our focus has always been to explore new ways to make train journeys comfortable and convenient for the billions of passengers aboard the Indian railways every year. This partnership with Swiggy will bring more convenience and food options to our passengers, making their journeys more memorable.”

“Swiggy’s mission is to bring convenience to the lives of consumers. The Indian Railways are the lifeline of our nation, transporting more than 8 billion passengers annually. If during these rail journeys, which traverse across states and districts, one has the option to order meals to explore the culinary diversity of India, it would make the experience more convenient and enjoyable, and add to the overall vividness of the train travel,” said Mr Rohit Kapoor, CEO, Food Marketplace, Swiggy.

One of the challenges encountered by travellers during extended journeys is the paucity of diverse culinary options. Through this integration, passengers aboard designated trains now have the option to savour good-quality, warm meals delivered right to their seats, thereby transforming their travel into a convenient and delightful culinary experience.

"IRCTC and Swiggy collaboration is natural in several ways. Both the organisations have built a reputation of leveraging technology to improve consumer experience. Both have a pan-India presence. In the first phase, we are starting with deliveries on stations of Bengaluru, Vijayawada, Visakhapatnam and Bhubaneswar. We are hopeful of a buoyant response from passengers and restaurant operators on this route, which will hopefully lead to us providing services on more stations and on newer routes,” added Kapoor.

Passengers can avail pre-ordered food services via Swiggy by following the below steps:

• Input the PNR on the IRCTC app
• Select the preferred station for food delivery
• Browse through an extensive list of restaurants on Swiggy
• Choose a restaurant that is delivering at the specified location and time

The food delivered to passengers will be packed in insulated Swiggy bags to keep the meal warm and fresh. Swiggy’s delivery partner would reach the selected platform X mins before delivery, hand over the food to the customer and mark the food delivered. To ensure smooth operations, effective issue resolution and maximum comfort for the passengers, Swiggy’s support agents will be trained in resolution process, gratification & cancellation policies. The support agents will also be equipped to connect with restaurants and delivery partners based on the order status and the nature of the customer issue.

Zomato and Zypp Electric Associates for 1 Lakh e-Scooters Deployment for Last-Mile Deliveries

Zypp Electric, India’s largest tech-enabled EV-as-a-service platform has announced its association with Zomato for deploying 1 lakh e-scooters by 2024. As part of the association, Zypp will also provide delivery partners to Zomatofor the last-mile deliveries in various cities in India.

Zypp Electric has made significant strides in sustainable transportation by deploying over 13,000 electric vehicles on the roads. Zypp aims to significantly reduce carbon emissions by up to 35 Million+ kg and targets to achieve more than 1 Crore deliveries through its electric vehicles by 2024. This association is a part of a larger plan of Zomato to go completely electric by 2030 as part of its commitment to “The Climate Group’s EV100” initiative. With over 50 major clients, Zypp is transforming the delivery and ride-sharing industry with their sustainable and efficient tech enabled EV solutions.

Commenting about the association, Mohit Sardana, COO, Food Delivery at Zomato said, "We are excited to associate with Zypp Electric to take another step towards our goal of going completely electric by 2030. This association will enable us to significantly reduce carbon emissions and bring more sustainable last-mile delivery options to our customers. We look forward to working together to create more efficient and environment friendly deliveries."

Commenting on the partnership, Tushar Mehta, COO & Co-founder, Zypp Electric said, "The association between Zypp and Zomato represents an enormous opportunity to revolutionise the food ordering and delivery industry and transform the way food is delivered. Food delivery is all on 2-wheelers and is mostly running on petrol and at the same time wanting to shift to EVs to save costs. By leveraging our EV Fleet Management technology and innovative partner solutions, we aim to create a more efficient, sustainable, and customer-centric delivery experience that will set a new standard in the industry. Through this association, we aim to drive growth and expansion into multiple markets. Our approach will empower gig workers and provide them with exciting earning opportunities, while also ensuring environmentally responsible and socially conscious operations for customers like Zomato."

Zypp is currently serving Zomato, Swiggy, BigBasket, Amazon, Flipkart, Zepto, Blinkit, and many more with EV solutions as well as delivery partners. Their Internet of Things enabled electric scooters are perfect for last-mile logistics, offering in-house build fleet management technology and features to drive utilisation. Its commitment to sustainability has resulted in a positive impact on the environment, as they strive to create a cleaner, greener future for all.

ABOUT ZYPP ELECTRIC:

Zypp Electric is India’s Leading Tech-Enabled EV-as-a-Service platform, founded in 2017 with a Mission Zero-Emission and to make India carbon-free by using an ecosystem of Electric Vehicles and EV-based technology to make last-mile logistics sustainable and emission-free. Zypp Electric's business model is to make carbon-free last-mile delivery for local merchants to e-commerce giants to delivery executives and thereby reduce delivery cost and pollution on an asset-light model. The company currently delivers groceries, medicines, food, and e-commerce packages from point A to point B through their fully automated IoT and AI-enabled scooters which are low on maintenance and high on performance. The technology tracks batteries that can be replaced at Zypp swapping stations which are installed at key touchpoints. Eco-friendly EV services also reduce the cost per delivery and help to make the city pollution-free.

Yulu and Zomato Join Hands to Make Last-Mile Deliveries Green

• Committed to sustainability, both companies have a vision to take this association to scale the usage of electric vehicles (EV) for deliveries in 2023
• Powered by Yulu’s purpose built for delivery electric vehicle - the DeX, that allows delivery partners to deliver in comfort and maximize their earnings

Yulu, India’s largest shared electric Mobility-as-a-Service (MaaS) player today announced its association with Zomato for using Yulu DeX EV for intra-city deliveries. Kicking off this project, about 25,000 - 35,000 Yulu DeX will be given to delivery partners onboarded on Zomato’s platform for last-mile deliveries on custom-made rental plans. Yulu is committed to making urban transportation sustainable and the association with Zomato is a significant step towards making last-mile delivery green and efficient.

Rising fuel prices and financial challenges are significant barriers for youth who want to onboard themselves as delivery partners. Yulu DeX solves most of these challenges, and provides a mobility solution that is very easy to access for all. Yulu has flexible rental packs and allows delivery partners to earn higher earnings compared to ICE-vehicles. Along with this, the delivery partners get access to Yuma Energy’s wide network of battery swapping stations to minimise their downtime during last-mile deliveries. Once deployed, these 25,000+ Yulu DeX have the potential of serving 3 Lakh green deliveries every day by 2026.

Pradeep Puranam, Head - Revenue & Operations, Yulu said, “We are excited to associate with Zomato given our mutual concern towards the environment and the need of giving delivery partners a safe, dependable, and sustainable mode of commute for daily deliveries. With Yulu’s deep understanding of the delivery ecosystem, purpose-built product DeX, robust operations and a wide network of battery swapping stations, our solutions can improve earnings of delivery partners by up to 40%. There is an increasing desire towards reducing carbon footprint among customers as well, so this is a win-win for customers, delivery executives and both the companies.”

Mohit Sardana, COO, Food Delivery at Zomato said, “At Zomato, we are committed to making a positive impact on the environment and the communities we serve. We are thrilled to associate with Yulu, to make the last-mile delivery operations more sustainable and efficient. As part of The Climate Group's EV100 initiative, we have committed to transitioning our delivery fleet to 100% electric, and with Yulu's support, we are glad to be on the right path to achieve this target. We are excited to continue our efforts to create a greener Zomato and a better world for all.”

This association with Zomato bears greater significance in Yulu’s endeavour to offer smart and affordable green mobility solutions to the delivery partners over the next few years. Over 4,000 delivery partners as of February 2023, onboarded on Zomato’s platform organically utilise Yulu’s EVs to make the last-mile deliveries.

Till date, Yulu has enabled 75 Mn+ green deliveries and benefited 50,000+ delivery partners.

Yulu is India’s largest shared electric mobility & Battery-as-a-Service company, founded in 2017 by seasoned & serial entrepreneurs with the mission to reduce traffic congestion & air pollution while improving livelihood for millions of people. Yulu offers accessible, equitable, and sustainable mobility to a large section of society with its purpose-built smart vehicles, cutting-edge technology, and efficient on-ground operations. Yulu is backed by very credible & deeply committed investors who share the same long-term vision. Already a pioneer in the EV industry, Yulu has influenced several progressive policies that have accelerated the pace of adoption of sustainable mobility in India. Yulu is also significantly contributing to the United Nations Sustainable Development Goals for a better planet now & for the future.

For further information, please visit www.yulu.bike or follow us on Twitter @YuluBike.

Zomato's mission is better food for more people. Started in 2010, Zomato, a tech-first company, offers services like restaurant search & discovery, reviews, ordering and home delivery of food, online table reservation, and digital payments when dining out. It also works with restaurant partners to provide tools to engage and acquire more customers while empowering them with a last-mile delivery service and a one-stop procurement solution - Hyperpure, for ingredients and kitchen products.

Apart from this, Zomato has been focusing on providing transparent and flexible earning opportunities to its delivery fleet and contributing towards a more sustainable society through its collaboration with Hunger Heroes, a not-for-profit - Feeding India.

Blive Becomes 1st EV Platform to Deploy Electric Kick Scooters for Food Delivery at Mumbai and Delhi International Airports

India's leading multi-brand EV store Blive has become the first platform in India to deploy electric kickscooters for food delivery at Mumbai and Delhi international airports. The company has joined hands with Lite Bite Foods (LBF) and Devyani International Limited (DIL) to provide EV solutions and benefit over 30k air travellers daily in the country's busiest airports.

Notably, DIL and LBF are counted among India's largest food chain operators housing prominent brands like KFC, Pizzahut, Costa Coffee, Punjab Grill to name a few. And now with this move, Blive is all set to help its partners in reducing food delivery time at airports, minimize waiting period for customers, bringing more convenience to the delivery staff, reducing carbon footprint and enabling a hassle-free airport experience.

With travel picking up and increasing footfall of flyers at the airport, DIL and LBF at Mumbai and Delhi airports were required to address the challenges like ensuring timely delivery of orders and minimizing waiting period with sustainable solutions. Their staff covered the distance from counters to customers on foot and the vastness of the airport resulted in dropping of orders, exhaustion in workers and longer waiting period for customers. By adopting electric kickscooters for deliveries provided by Blive, the food chain operators were not only able to cater to the heightened customer demands and enhance staff performance, but were also able to contribute to sustainability targets with clean mobility.

By entering this partnership with DIL and LBF, Blive is supporting its partners in taking their first step towards sustainability and reducing their carbon footprints. Blive with its EV solutions will enable them to essay the collective responsibility of combating climate change with innovative and clean solutions. Going forward, the multi-brand EV platform in the second stage of this partnership will expand its EV solutions to over 655 outlets of DIL and over 150+ outlets of LBF to promote and achieve 100% e-mobility adoption in India.

Speaking on this, Mr. Samarth Kholkar, CEO & Co-Founder, BLive, said "We have always strived to find innovative solutions to the existing challenges with e-mobility. The demand for electric vehicles for delivery is huge. Mumbai airport is one of the busiest and important airports globally. Here, our partners were facing difficulties with heightened customer demands and increase in passenger footfall. We are glad that the electric scooters provided by us not only helped them in addressing their challenges in timely food delivery but also supported them in their transition to clean mobility. We believe such innovative steps and meaningful collaborations can help achieve business objectives and also align organisations with the larger goal of achieving our sustainability targets for a cleaner, greener and better future."

Blive, which is a digital-first, multi-brand EV store has bolstered its presence with 19 stores across India. It recently onboarded Deloitte as its knowledge partner to benefit from the consulting firm’s industry expertise in streamlining dealer onboarding. The brand aims to have 100 EV stores by 2024 and is soon going to expand its reach to newer locations to drive EV adoption, accelerate decarbonisation, and combat climate change.

About BLive:

BLive is India’s first Multi-brand EV platform offering a wide range of EV products and services on a digital platform www.bliveEVstore.com With over 40 brands listed on its platform, BLive offers an omnichannel experience to its buyers – an online E-commerce store and Premium experience stores pan India. Driving its vision to accelerate the adoption of EVs – BLive is rapidly expanding its presence pan India to 100 premium Multi-brand Stores by ’24 offering E-Scooters/ E-cycles/ Delivery Ebikes and many more unique form factors. BLive facilitates EV adoption for personal usage as well as businesses by providing seamless Charging infrastructure, Post sales service and easy finance options to its customers. 

Ireland's Two Super Apps Otals and Instazap Merge to Revolutionize The Future Of Instant Needs

The immigrants are all set to revolutionize and transform the way people think about 'instant needs' and 'daily essentials.'

The journey of mobiles commenced two decades ago, transforming from chunky phones to sleeker gadgets, pouring AI apps into a single screen, and transforming lives with simple downloads and clicks. According to Statista, by 2024, the number of smartphone users in Ireland is estimated to reach 3.8 million. This would be an increase of around 78.59% since 2018. In Ireland, the average person spends close to 4 hours every day on their phone. However, these mobile users have to toggle between multiple apps to fulfill their instant needs.

Comprehending the imperative value of smart apps, Amin Shaikh founded Instazap in 2020, and Kamil Mahajan founded Otals in 2021, respectively. Recently, the immigrant founders announced the collaboration of the two organizations to revolutionize the future of the Quick Commerce and On-Demand Services market.

Amin, who is originally from Pakistan, and Kamil, from India, decided to utilize their wealth of experience in the tech field and bridge the gap in the Irish market for Q-Commerce, and On-Demand Services. Together, they are all set to create a community that promotes empowerment and closes the gap between supply & demand in the market, considering the latest trends and behavioral shifts amongst the human population globally. This includes households, businesses/service providers & last-mile couriers while building eco-friendly & sustainable systems to better care for planet earth.

Otals will now be a part of the Instazap family, which is a one-for-all Super App for all your daily needs. This hyperlocal, Super app will empower users to not only order food, grocery & other essentials but also connect them with trusted and reliable professional service providers locally on-demand. The umpteenth services are readily accessible on a single app. The focus of Instazap is to fulfill the instant needs of their loyal customers in minutes, like a reliable friend in a pocket.

Kamil migrated to Ireland in 2001 to pursue further education and worked in tech companies like Facebook and Quantcast, where he held leadership roles in Information Technology (IT) and Information Security. He is a Certified Information Security Manager and an ISO 27001 expert. Kamil thrives when it comes to working with people, and he is excited to utilize his experience in the tech industry to bring Instazap to the next level.

Amin, on the other hand, is a seasoned entrepreneur and has a proven track record of successful startups. He has founded & co-founded a number of companies to date, a BPO, Renewable Energy, home teeth whitening & a Software Company. After relocating to Ireland in 2005, he pursued his passion for IT and later went on to work with Intel. His experience in the corporate sector has allowed him to develop a keen understanding of all the moving parts of a well-oiled organization, and he is now using that knowledge to build a Super App that will revolutionize how people go about fulfilling their daily needs & spend time doing what matters the most to them.

Amin Shaikh

In this age of app-driven convenience, each individual is striving to save time. This demand for apps nudged both Kamil and Amin to create, implement and bring the ideas of augmenting the synergy and mindset of the people involved in the project. "The completion of our acquisition of Otals is an exciting milestone for us. This transaction is a huge step forward for growing our Super App and will ultimately enable us to achieve our vision to fulfill instant needs in minutes," said Amin Shaikh, Founder & CEO of Instazap.

Kamil Mahajan

This venture is solely commenced by the two brilliant minds to deliver ease to the user's doorsteps in their day-to-day lives with simple clicks. “Our team is excited to be joining such an ambitious and promising brand and welcomes the additional capabilities the platform integration will offer our customers,” said Kamil Mahajan, Founder, Otals & COO, Instazap.

This personalized app is fulfilling instant needs in minutes and is emerging to be your one for all super app for all your daily needs. It provides varied services, which range from getting your favorite meal from a local business, your weekly groceries, last-minute party needs, snack cravings, or getting help from service professionals such as plumbers, carpenters, electronic repairs, craftsmen, etc., with the focus on supporting local businesses & service providers. Since a large population uses smart gadgets, Instazap is set to educate people that one app will take care of their needs. Also, it allows the baby boomers to “get things done” independently.

It can be proudly stated that the magiqué of Amin and Kamil, both immigrants, are working together towards the betterment of the people. Along with transforming the daily hardships of life into an easy one, their quest is to support users and partners. Instazap app, a friend in your pocket, is built on a next-generation module with a people-centric approach and serves innumerable users currently. It is driven by the trust and faith instilled by the loyal customers and partners and has outgrown fulfilling instant needs.