Nazara Launches Bodycam in Fortnite Through an Official UEFN Adaptation

The tactical shooter's signature body-camera perspective, close-quarters combat, and high-pressure multiplayer arrive in Fortnite; developed by Virstate and published by Nazara Technologies under agreement with Reissad Studio.

Nazara Technologies and Virstate today announced that Bodycam UEFN, the official Bodycam game adaptation for Fortnite* developed under agreement with Reissad Studio is now available to players worldwide starting today.

Built by Virstate in Unreal Editor for Fortnite (UEFN), and published by Nazara Technologies, Bodycam UEFN, the game brings the franchise’s signature body-camera perspective, intense close-quarters combat, realistic atmosphere, and high-pressure multiplayer gameplay into Fortnite.

Players can jump in now by searching for Bodycam in Fortnite Discover or by entering island code: 9784-3946-5466.

Built as an official expansion of the Bodycam universe, Bodycam UEFN is designed to introduce a new generation of players to the franchise while giving existing fans a new way to experience its tension, realism, and tactical combat. The project is not a replacement for the original Bodycam PC experience, but a free-to-play gateway into its world, created specifically for Fortnite’s ecosystem.

Nitish Mittersain, MD & CEO, Nazara Technologies, said: “Bodycam UEFN is Nazara’s first build inside Fortnite, and it is just the beginning. Fortnite is now one of the largest discovery platforms in the world, and we intend to build there at scale. Reissad has raised the bar with an experience that is raw, immersive, and visually stunning. Bringing Bodycam to Fortnite proves that UEFN is ready for premium-quality FPS experiences. It becomes the template for the IPs, original experiences, and partnerships we bring to this ecosystem next.”

At launch, Bodycam UEFN features Russian Building, one of the most recognizable environments from the original game, recreated for Fortnite with a focus on authenticity, atmosphere, visual fidelity, and fast tactical encounters. The map is designed for high-pressure close-quarters combat where positioning, reflexes, sound awareness, and precision determine the outcome of every fight.

Bodycam UEFN launches with three multiplayer modes:

• Free For All - Every player fights alone in fast-paced matches where survival depends on awareness, accuracy, and reaction time.
• Team Deathmatch - Two teams compete to reach the score limit first in squad-based combat inspired by classic competitive shooters.
• Gun Game - Players progress through an evolving arsenal by securing eliminations, racing to reach the final weapon and claim victory.

The experience also includes long-term progression systems, allowing players to climb ranks, unlock weapons, earn rewards, and pursue competitive goals through regular play. Bodycam UEFN is planned as a live experience, with future updates expected to introduce additional maps inspired by the original Bodycam, new weapons and equipment, new rewards and unlockables, seasonal updates, community events, and additional gameplay modes.

With Bodycam UEFN, Nazara Technologies aims to raise expectations of what players can experience inside Fortnite and demonstrate how major gaming IPs can use UEFN as a serious platform for franchise expansion.

Luca Dassier, Studio Director at Reissad, said: “Bodycam has always been built with the ambition to stay ahead of technology rather than wait for the industry to move first. Partnering with Nazara Technologies and Virstate is what makes this expansion possible. They lead it, they own it, and they bring the publishing and development strength to build Bodycam a genuine home on Fortnite. For us, this partnership is about preparing for the future of Unreal Engine 6 by gaining hands on experience with Verse, the programming language expected to play a major role in its ecosystem. And at the same time, Bodycam on PC remains the complete and undivided focus of our studio. This partnership is precisely what allows both projects to move forward at full speed.”

Bodycam is a trademark of Reissad Studio. Bodycam UEFN is an independently created Fortnite island developed by Nazara Technologies and Virstate under agreement with Reissad Studio and is not sponsored, endorsed, or administered by Epic Games, Inc. Fortnite, Unreal Editor for Fortnite, Epic Games, and related marks are trademarks or registered trademarks of Epic Games, Inc. All other trademarks are the property of their respective owners. The island code is 9784-3946-5466. Please find the launch trailer here and the press kit here.

*Fortnite: It is a leading cross platform game where developers can create their own islands.

About Virstate

Virstate is a technology company specializing in UEFN and Roblox game development. The studio helps brands and IP owners create interactive digital experiences designed to engage audiences across major user-generated content platforms.

About Nazara Technologies

Nazara Technologies is India’s only publicly listed gaming company. Its key businesses include Blue Tile, Curve Games, Kiddopia, Animal Jam, Fusebox Games (Love Island, Big Brother, Bigg Boss), World Cricket Championship and Sportskeeda, along with offline gaming businesses such as Funky Monkeys and Smaaash Entertainment. Nazara also operates Datawrkz, a digital ad tech business. With presence in India, North America, Europe, and other global markets, Nazara is building a global gaming platform with strong IP, publishing, and operating capabilities.

Website: https://www.nazara.com/

How Libera by ElasticRun Is Redefining Freight Management for India's Shippers

India's logistics sector is at an inflection point. With e-commerce volumes surging, supply chains growing more complex by the day, and customer expectations for faster, more transparent deliveries at an all-time high, the teams that move freight face a pressure they've never quite felt before: do more, spend less, and make fewer mistakes, all simultaneously.

For most shippers from e-commerce platforms, D2C brands, manufacturers, freight forwarders, and courier, express, and parcel operators, the answer has long been fragmented: a mix of spreadsheets for rate comparisons, siloed software for tracking, WhatsApp groups for transporter coordination, and manual invoice reconciliation that eats up hours every week. The result is a system that's reactive rather than proactive, one that puts out fires instead of preventing them.

Enter Libera, the AI-powered supply chain platform developed by ElasticRun, one of India's most battle-tested logistics unicorns, and now available as a global SaaS offering. Built on the same technology stack that has handled over 2 billion shipments, generated 97 billion+ operational checkpoints, onboarded 400,000+ vendors, and sustained a 99.96% on-time delivery rate, Libera brings enterprise-grade freight intelligence to businesses of every size.

The Freight Problem Shippers Know Too Well

Ask any logistics head what their day looks like, and you'll hear a familiar story: chasing trip status updates, manually verifying documentation, scrambling to match invoices against contracts, and dealing with transporter disputes that could have been avoided with better data. Traditional transport management systems address parts of this problem but rarely all of it, and almost never in real time.

Libera's Freight Transport Management System was built differently. Rather than being designed for an ideal logistics environment, it was forged in the heat of running one of India's largest fulfillment networks, where the cost of failure is measured in missed deliveries, lost revenue, and damaged customer relationships. Its promise is deliberately narrow and deliberately hard: lower freight costs and control over every trip.

One System, Four Stages: Procurement to Settlement

What distinguishes Libera's approach is that it treats freight as a single continuous workflow rather than a set of disconnected tasks. The platform covers four stages end to end.

Procurement. Teams can allocate loads directly to contracted partners or run contract and spot bids when capacity is tight, without the back-and-forth of manual RFQ cycles.

Planning. The system selects the right vehicle, route, and loading sequence for each load, balancing cost against service commitments.

Execution. Compliance checks, live tracking, exception handling, and electronic proof of delivery all run inside the same system that planned the trip.

Invoicing. Contract-aligned invoices are generated automatically, with the audit trail attached, so settlement stops being a month-end reconciliation exercise.

Because these four stages share one data layer, a rate agreed at bidding is the rate that appears on the invoice, and a delay flagged in execution is visible to the people who planned the load. For shippers who have traditionally stitched these stages together across separate tools and separate teams, that continuity is where most of the savings sit.

Dynamic Bidding and Transporter Management: Get the Best Rate, Every Time

Managing transporter relationships is a constant negotiation. Libera's built-in bidding engine supports both spot and contract bidding, enabling shippers to secure competitive freight rates without running a manual tender for every lane.

The platform supports bidding across multiple rate types such as per kilometer, per ton, and full freight and automatically generates contracts for successful bids. AI-assisted bid evaluation ranks transporters on a combination of performance history and commercial terms, so every load is assigned to the most reliable and cost-effective partner available rather than the one who replied first.

For businesses that manage large transporter networks, this capability alone can meaningfully reduce procurement costs while improving service quality.

End-to-End Trip Control: From Indent to Delivery, Nothing Slips Through

At the heart of the platform is a unified trip view that consolidates every transportation order into a single dashboard. Logistics teams get real-time visibility from the moment an indent is raised to the moment a shipment is delivered, without toggling between systems or chasing status updates over phone calls.

Crucially, Libera does not depend on a single tracking method. It supports GPS, SIM-based tracking, FASTag, and IoT devices, which matters enormously in an Indian freight environment where the transporter fleet is fragmented and no single standard holds across partners. Lightweight transporter and driver apps keep participation friction low, so visibility does not quietly degrade the moment a smaller partner is added to the network.

AI-driven trip monitoring flags exceptions as they emerge rather than after the fact, and automated stakeholder updates cut down the follow-up calls that consume a dispatch team's day.

Compliance Without the Headaches: Automated Documentation

One of the most underappreciated sources of delay in logistics is documentation failure. Missing e-way bills, expired insurance certificates, and incomplete LRs aren't just administrative nuisances; they can result in vehicle detentions, regulatory penalties, and shipment delays that ripple through the entire supply chain.

Libera tackles this with an automatic documentation check that runs before every trip, alongside a centralized repository for both physical and digital shipping records, auto-generated e-way bills, and real-time updates for part-B details. Teams can be confident that every vehicle that leaves the yard is fully compliant without manually verifying each document.

The result is the elimination of compliance bottlenecks and administrative overheads on every transportation journey.

AI Where It Pays, With a Human in the Loop

Perhaps the most transformative aspect of the platform is where it chooses to apply AI. Libera uses it for capacity planning and demand-based indents, bid evaluation, load planning, exception detection during trips, and proof-of-delivery verification through computer vision. A freight intelligence layer lets teams ask questions of their own operational data in natural language instead of waiting on a reporting cycle.

Just as important is what the platform doesn't do: it doesn't hand the operation over to a model. AI decisions are designed for human-in-the-loop control, so planners can review, override, and adjust. That design choice reflects the company's own operating experience in freight; the cost of an unreviewed automated decision is a truck in the wrong place.

Route Planning That Works in the Real World

Libera's capacity and route planning engine is built for the complexity of actual logistics operations, not sanitized test scenarios. The planning engine is highly configurable, supports single and multi-location operations and generates optimized routes that are genuinely usable rather than theoretically perfect.

Teams can set personalized routing profiles that avoid U-turns, restricted roads, or traffic-heavy corridors and choose between the shortest, fastest, or easiest route options. Confirmed routes can be pushed directly to driver apps with a single click, minimizing navigation errors and simplifying execution on the ground.

For multi-lane, long-distance operations, the platform supports ETA calculation for every load across lanes, configurable contracted and system-proposed lanes, and flexible planning scenarios. In early deployments, the system has helped operators achieve an 8% reduction in fuel costs and increase vehicle utilization by up to 20%.

Electronic Proof of Delivery: Close the Loop on Every Shipment

Cash reconciliation and proof of delivery have historically been pain points for anyone managing cash-on-delivery shipments or high-value freight. Libera resolves this with a robust electronic proof of delivery system that supports OTP verification, geocode verification, digital signatures, and image proof, all captured through the driver's mobile app.

Geofenced auto-arrivals ensure deliveries are logged accurately, and computer-vision-based POD verification means both customers and operations teams get real-time confirmation the moment a shipment is handed over — and finance gets a settlement-ready record instead of a shoebox of paper.

Live in a Week, Not a Quarter

Enterprise logistics software has a reputation for long, painful implementations. Libera is designed to go live in seven days: configuration on days one and two, system connections on days three and four, validation on days five and six, and go-live on day seven. For teams that have watched TMS rollouts slip across quarters, that timeline is itself a feature.

Why Libera Is the Freight TMS Indian Shippers Have Been Waiting For

What sets Libera apart from other TMS solutions in the market is not any single feature — it's the combination of depth, reliability, and real-world validation. ElasticRun hasn't built a product based on market research and customer interviews alone; it has built it by running one of India's most demanding logistics networks for years, generating 97 billion+ operational checkpoints along the way.

That experience is embedded in every aspect of the platform: in the way the bidding engine is calibrated, in the documentation checks that reflect actual compliance requirements, in the tracking options that assume a fragmented carrier base, and in the analytics that surface the metrics that actually matter to the people running freight on the ground.

For companies looking to move beyond patchwork solutions and build a freight operation that can scale and is efficient, compliant, and continuously improving, Libera represents a compelling, proven choice.

About the Author:

Sheetal Kumar Ajamera is Senior Principal Architect at Libera, where he leads the engineering behind the platform’s freight procurement, planning, execution, and invoicing modules. He has spent his career architecting large-scale supply chain and ERP systems, with a focus on turning fragmented logistics processes into connected, data-driven platforms. At Libera, his work centers on the AI agents that power real-time rate benchmarking, load optimization, and billing reconciliation for shippers across India.

Connect with Sheetal on LinkedIn

QubeHealth-Pay Expands to the Middle East and Africa. Sets Up Subsidiary in Dubai's DIFC

Qube FinTech & AI MENA Limited, licensed in the Dubai International Financial Centre, becomes the company's regional headquarters to focus on the GCC and North Africa.

QubeHealth-Pay (“QubePay”), the company that is building the financial infrastructure layer for healthcare in India, today announced its expansion into the Middle East and North Africa (MENA) region with the launch of Qube FinTech & AI MENA Limited (“Qube MENA”), a newly licensed entity operating out of the Dubai International Financial Centre (DIFC), home to global fintech firms such as Stripe and Wise and financial institutions including BlackRock, Goldman Sachs and Nomura.. The DIFC entity becomes Qube’s regional headquarters for the Gulf Cooperation Council (GCC) and North Africa — the company’s first market outside India.

Qube MENA is structured differently from QubePay, the consumer payments and cashback platform Qube operates in India. In the DIFC, Qube is built to serve insurers, employers, hospital networks, pharmaceutical companies and other enterprise participants across the region, licensing its purpose-built technology to solve financial problems within the healthcare sector. Its capabilities include digital healthcare expense processing, claims facilitation and documentation, rule-based bill adjudication support, reconciliation infrastructure, and aggregated, consent-driven healthcare data and insights for insurers, employers and healthcare brands.

The expansion responds to a widening healthcare affordability gap across the region. Healthcare costs are rising an estimated 8–12% annually across MENA — outpacing wage growth and, in many markets, government healthcare spending. Even in relatively well-insured markets such as the UAE, large categories of care — including IVF and fertility treatment, dental implants, cosmetic and elective procedures, and wellness programmes — remain entirely self-funded. Out-of-pocket healthcare spending is markedly higher elsewhere in the region, particularly across parts of North and East Africa, where insurance penetration remains limited, and insurance companies are keen to solve various problems related to healthcare payments – a core mission of QubeHealth-Pay.

Qube’s initial regional focus spans four markets — the UAE, Egypt, Kenya and Nigeria — with Dubai serving as the operating and regulatory base. Each market will be entered through an approach suited to its own regulatory and insurance landscape, combining partnerships with local insurers, healthcare providers and financial institutions with selective technology-licensing arrangements. The company plans a phased rollout: beginning with regulatory engagement and partnership-building, followed by pilot deployments, and broader enterprise onboarding thereafter.

Qube’s India platform — live across more than 300 corporates and reaching over 300,000 employee families — is the operating and product base being localised for MENA’s healthcare systems, insurance structures and regulatory frameworks.

Speaking on the announcement, Chris George, Co-Founder & Group CEO, said, “The out-of-pocket healthcare problem we’ve spent years solving in India isn’t unique to India — it shows up across the Middle East and Africa too, just in different forms. In the UAE, it’s the elective and non-insurable care that falls entirely outside insurance. In markets like Egypt, Kenya and Nigeria, it’s the everyday cost of pharmacy, diagnostics and outpatient care. Setting up in the DIFC gives us a credible, regulated base to build the technology and data infrastructure insurers, employers and healthcare providers across the region need to manage this — the same problem, adapted to how healthcare is actually paid for and insured here.”

Out-of-pocket (OOP) healthcare spending varies significantly across Qube’s target markets. In Dubai, the Dubai Health Authority’s Health Accounts System (HASD) 2022 report put household OOP spending at approximately 10% of current health expenditure — low by regional standards because of mandatory health insurance, though this figure excludes non-insurable elective categories such as IVF, cosmetic and dental procedures, which are paid for entirely out of pocket and not captured in official OOP statistics. Out-of-pocket spending is markedly higher elsewhere in the region, particularly across parts of North and East Africa, where insurance penetration remains limited. These figures are drawn from company research current as of 2026 and should be independently verified before reuse, as national health-expenditure data is revised periodically.

About QubeHealth-Pay

QubeHealth-Pay is building the financial infrastructure layer for healthcare in India — connecting patients, employers, healthcare providers, insurers and banks around healthcare spending. Its flagship product, QubePay, lets users pay for healthcare across an open network of providers, earn healthcare-only cashback that can be reused for future healthcare spends, and access healthcare financing. QubeHealth-Pay works with employers, associations and institutional partners to distribute healthcare payment and affordability benefits to families across India. QubeHealth-Pay is an award-winning, government-recognised, and venture capital-backed healthcare fintech. For more information, visit www.qubehealth.com.

About Qube FinTech & AI MENA Limited

Qube FinTech & AI MENA Limited (“Qube MENA”) is a healthcare technology and data infrastructure company licensed in the Dubai International Financial Centre (DIFC), and a subsidiary of QB Health Technologies Private Limited (India). Qube MENA serves insurers, employers, healthcare providers, pharmaceutical companies and other ecosystem participants across the Gulf Cooperation Council and North Africa, adapting QubePay’s India platform for the region’s healthcare systems, insurance structures and regulatory frameworks.

PayU Launches Agent HQ to Empower SMBs with AI-Driven Commerce Control

• PayU Agent HQ enables SMB merchants to get discovered by AI shopping agents, grow sales, simplify day-to-day payment-related operations, and build their own custom AI assistants

PayU, India’s leading diversified fintech platform, announced the launch of its Agent HQ, an AI agent store for Indian SMB merchants, where they can choose and deploy an agent for each job in commerce - from making their business discoverable to AI shopping agents and driving growth, to simplifying payment-related everyday operations and powering their own conversational AI experiences.

As AI reshapes how consumers discover and buy, businesses, especially SMB businesses, need to find ways to be relevant in this new commerce era. Industry reports suggest that about 50% of search traffic is shifting to AI agents and AI-referred shoppers converting up to three times better. To enable these merchants with a level playing field, PayU designed its Agent HQ. This is built on more than a decade of commerce intelligence generated across a platform that powers 4.5 lakh+ merchants, 700+ million shoppers’ journey, and has processed ₹7,800 billion in transaction volume.

AI-referred shoppers convert better and spend more (2026) - Shopify

"As a merchant aggregator, PayU has been supporting merchants not just to collect payments but to grow their businesses through its value-added solutions. PayU Agent HQ builds on that foundation and expands on our value-added offerings for SMB merchants. By putting a personalized team of AI agents to work across the business - from improving discoverability and driving growth to managing chargebacks, reconciliations, refunds, settlements, etc. - we want to put control back in merchants' hands, enabling them to focus on their growth. Agent HQ is one of our biggest bets in that direction,” said Manas Mishra, Chief Product Officer, PayU & Wibmo

PayU Agent HQ brings together a suite of AI agents for merchants to achieve the following two outcomes:

• Building an AI-ready growth engine: PayU merchants can make their products, services, and business discoverable and transactable on AI platforms like Claude and ChatGPT as well as channels such as WhatsApp through Agent HQ. Merchants also have an option to custom create their conversational AI assistants that work across their websites, apps and customer journeys, providing real-time assistance to shoppers and responding to post-purchase queries.
• Running the business efficiently: Agent HQ offers a suite of AI agents that merchants can choose from to automate complex operational tasks like transaction follow-ups, chargeback reconciliations, refund escalations and settlements. Drawing on merchant transaction data, including payment success and failure patterns, chargeback histories, settlement cycles and shopper behaviour, these agents can also act as growth enablers and suggest targeted campaigns across sales, marketing, and other functions. This helps merchants manage fraud and disputes proactively, reduce operational effort, and protect revenue.

The No-Code, Zero-Integration Flow:

Unlike standalone tools that require merchants to connect data sources, configure workflows or build integrations, PayU's Agent HQ is a no-code AI agent storefront, already built into PayU merchant dashboard. Merchants can hire an AI agent in a few clicks; select how frequently it runs and monitor its activity through dashboard and receive outputs delivered through email and WhatsApp. No agent acts beyond the boundaries and limits defined by merchants.

Agent HQ represents PayU’s approach to building practical, outcome-oriented AI experiences for merchants across the full commerce journey- not just payments alone. Policybazaar, Daily Objects, Pinq Polka, and many more PayU merchants are already on Agent HQ, leveraging the power of AI agents to drive their commerce story.

About PayU

PayU, India's leading diversified fintech platform with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital financial services needs of customers (merchants, banks, and consumers). PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 4.5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 100+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience.

RBI Governor Unveils New UPI Capabilities at GFF 2026: AI-Powered Customer Support and Seamless Tap-and-Pay Experience

• UPI ‘Tap & Pay’ enables faster UPI payments by simply unlocking NFC-enabled smartphone and tapping on an NFC-enabled Point-of-Sale (POS) terminal. UPI Tap & Pay and Biometric provide smoothest payment experience.
• MyUPI, an AI-powered platform, provides a suite of intelligent, customer-centric enhancements in UPI Help aimed at strengthening trust, safety, and convenience across UPI ecosystem.

The Reserve Bank of India (RBI) Governor, Shri Sanjay Malhotra, today announced the launch of two customer-centric UPI innovations at the Global Fintech Fest (GFF) 2026. The launch includes UPI ‘Tap & Pay’ on Point-of-Sale (POS) terminals and MyUPI, a customer support solution powered by NPCI’s Small Language Model (FiMI).

The launch took place in the presence of Shri Ajay Kumar Choudhary, Non-Executive Chairman and Independent Director, NPCI, along with senior bankers, fintech founders, and other participants from the banking and fintech ecosystem.

UPI ‘Tap & Pay’

The RBI Governor launched UPI ‘Tap & Pay’ on POS which allows users to make faster payments by unlocking their NFC-enabled smartphone and tapping it on an NFC-enabled Point-of-Sale (POS) terminal. The feature does not rely on user’s mobile internet connectivity as transactions can be completed using the POS machine’s internet connection. The feature is designed to make everyday payments faster and seamless for consumers.

The feature supports secure payments across multiple account types on UPI, including RuPay Credit Card on UPI. Users can make UPI PIN-less transactions of up to ₹5,000, above which the user needs to enter their UPI PIN on the POS terminal.

With UPI Biometric Authentication launched at GFF 2025, NPCI had already brought the ease of device-native biometrics to everyday payments, and with UPI Tap & Pay, it is further simplifying the payment journey to a quick and simple, tap-and-pay experience. Since its launch, the combined volume of Biometric-authenticated UPI transactions has surpassed 6.29 billion as of 31 August 2026. The strong adoption of biometric-authenticated UPI payments reflects the growing consumer preference for faster and seamless payment experiences and UPI Tap & Pay represents the next step in this evolution.

MyUPI (UPI Help 2.0)

The RBI Governor also announced the launch of MyUPI, an AI-powered platform built on NPCI’s Small Language Model (FiMI), which introduces a suite of intelligent enhancements in UPI Help aimed at strengthening trust, safety, and convenience across the UPI ecosystem. It provides users with a single view of UPI transactions and AutoPay mandates across banks and UPI apps.

MyUPI introduces features such as User Controls to empower users with a safety net for their UPI payments, such as Safety Switch, which enable users to request declining of UPI debit transactions in case of a suspected compromise and UPI Number Delink - enabling users to delink their mobile number for receiving UPI payments; Payee Context-based Information which provides users with more information about a beneficiary before a payment is made; Automated Chargeback Processing which enables real-time chargeback creation for eligible transactions, significantly reducing complaint resolution time and bring operational efficiency for banks; and Transaction Replay, which enables users to recall and repeat past transactions using any UPI app.

Together, these features will make MyUPI a platform beyond support to a proactive trust and control layer. The platform will offer 24x7 multilingual support and facilitate seamless self-service through a user-friendly interface. It delivers greater transparency, safety, and convenience for users and enables banks and UPI apps to provide faster, more efficient assistance experiences.