Indian IT Majors Bet Big on Dedicated AI Business Units

Artificial Intelligence is no longer a peripheral capability for Indian IT services giants—it’s becoming the core of their business models. Over the past three years, leading firms have carved out dedicated AI business units (BUs), signaling a structural shift from AI-as-a-service to AI-native enterprises.

Among Indian IT majors, Wipro has most recently launched a dedicated AI-Native Business and Platforms Unit (April 2026), signaling a major structural bet on AI. Other IT giants like Infosys, TCS, and HCL have AI-focused practices, but Wipro stands out for creating a formalized, standalone AI business division.

TCS, Infosys, and HCLTech have each carved out distinct AI business units, reflecting different strategic bets: TCS split its AI.Cloud into a dedicated AI & Data unit, Infosys launched Topaz as an AI-first suite, and HCLTech recently unveiled AI Force 2.0 as its proprietary enterprise AI platform.

LTIMindtree (Mindtree + L&T Infotech) has a dedicated AI business unit called BlueVerse, launched in June 2025. It is positioned as a full-fledged AI ecosystem with over 300 industry-specific AI agents, designed to accelerate enterprise AI adoption and deliver scalable, responsible AI solutions.

Mphasis has a dedicated AI business unit called Mphasis.ai, launched in June 2023, which focuses on generative AI, agentic AI, and enterprise AI transformation. This unit integrates innovation labs, hyperscaler partnerships, and proprietary AI platforms to deliver industry-specific AI solutions.  

Birlasoft does not have a standalone AI business unit like Wipro or HCLTech, but it has built a strong Generative AI Center of Excellence (CoE) in collaboration with Microsoft, housed within its Digital Business Unit. This CoE drives AI-powered digital transformation across industries, led by Ajit Singh Chawla (SVP, Global Head of Digital Business Unit).  

The New Wave of AI Business Units

• Wipro – AI-Native Business & Platforms Unit (2026)
  • Standalone AI-native BU, led by Nagendra Bandaru
  • Bundles proprietary platforms like NetOxygen, CROAMIS, and healthcare solutions
  • Strategy: Move beyond outsourcing to “services as software”

• Infosys – Topaz (2023)
  • AI-first suite embedded across services
  • Focus: Generative AI accelerators for BFSI, retail, manufacturing
  • Strategy: Applied generative AI pilots at scale. 

• TCS – AI.Cloud & Cognitive Business Operations
  • AI embedded into cloud transformation and enterprise ops
  • Strategy: Integration-first, ensuring AI is part of every digital engagement

• HCLTech – AI & Automation BU
  • Dedicated BU focused on automation-heavy transformation
  • Strong partnerships with hyperscalers for AI engineering
  • Strategy: Efficiency-driven, less differentiated in generative AI

• Birlasoft – Generative AI CoE (2024)
  • Built with Microsoft, embedded within Digital BU
  • Strategy: Partnership-driven innovation for mid-sized enterprises

• Mphasis – Mphasis.ai (2023)
  • Standalone BU integrating Next Labs and proprietary AI agents
  • Focus: BFSI, customer experience, and contact center modernization
  • Strategy: Proprietary AI agents differentiate from hyperscaler-native tools

• LTIMindtree – BlueVerse (2025)
  • Full-fledged AI ecosystem with 300+ industry-specific AI agents
  • Includes BlueVerse Marketplace, interoperability connectors, and governance
  • Strategy: Ready-to-deploy AI agents for rapid enterprise adoption

Competitive Positioning

Company	AI Unit Type	Distinctive Edge
Wipro	Standalone BU	Platforms + Ventures
Infosys	Embedded Suite	Generative AI pilots
TCS	Embedded Ops	AI-cloud integration
HCLTech	Standalone BU	Automation-heavy
Birlasoft	CoE	Microsoft-aligned innovation
Mphasis	Standalone BU	Proprietary AI agents
LTIMindtree	Ecosystem BU	300+ AI agents marketplace

Risks & Trade-offs

• Standalone BU model (Wipro, Mphasis, LTIMindtree): Gains visibility but risks siloing AI away from core IT services.
• Embedded model (Infosys, TCS): Ensures integration but may dilute focus compared to standalone units.
• CoE model (Birlasoft): Partnership-driven but less differentiated and dependent on hyperscaler ecosystems.
• Automation-heavy BU (HCLTech): Strong efficiency play, but less competitive in generative AI innovation.

Editorial Insight

For enterprises in India and globally, these AI business units mark a strategic inflection point.  

• Wipro and LTIMindtree are leading the charge with bold, standalone ecosystems.
• Infosys and TCS remain integration-first, embedding AI across services. 
• Mphasis is carving a niche in BFSI with proprietary AI agents.
• Birlasoft positions itself as a mid-market player aligned with Microsoft. 
• HCLTech continues to dominate automation-heavy transformation.  

The race is no longer about who has AI capabilities—it’s about who can scale AI into enterprise-ready business models.

For enterprises evaluating IT partners:

• Birlasoft is best suited for mid-sized enterprises seeking Microsoft-aligned generative AI solutions.
• LTIMindtree’s BlueVerse is ideal for firms seeking ready-to-deploy AI agents with strong governance frameworks.
• Wipro offers the most aggressive AI-native positioning.
• Infosys & TCS provide broader enterprise-scale AI integration.
• HCLTech is strong in automation-heavy transformation.  

Tech Mahindra Taps AMD to Power AI-Driven Infrastructure Across Hybrid and Multi-Cloud Ecosystems

Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, announced an agreement with AMD, the leader in high-performance and adaptive computing, to accelerate enterprise transformation through next-generation infrastructure, hybrid cloud, and AI adoption. The collaboration aims to empower enterprises across key sectors, including manufacturing, finance, telecommunications, and healthcare, to harness the full potential of AI-driven infrastructure.

Through this collaboration, Tech Mahindra will integrate AMD’s compute engines and infrastructure with its Cloud BlazeTech solution to drive AI adoption across enterprise workloads. It plans to develop new solutions to enable enterprises to optimize workloads across end-user devices, servers, and cloud infrastructure, including public, private, and hybrid environments. 

Mohit Joshi, CEO and Managing Director, Tech Mahindra, said, “Enterprises worldwide are scrambling to maximize ROI while navigating the complexity of hybrid and cloud-native ecosystems. Our strategic agreement with AMD is a step towards delivering next-generation hyper scalable solutions that seamlessly bridge on-site infrastructure with cloud-native capabilities. Through these solutions, we aim to enable customers to optimize performance across distributed environments without compromising speed, security, or control.”

Dr. Lisa Su, Chair and CEO, AMD said, “Together, AMD and Tech Mahindra will help enterprises accelerate their cloud transformation and AI adoption with the performance and efficiency they need to scale. By combining our EPYC processors and AMD Instinct accelerators with Tech Mahindra, we can create solutions that enable customers to deploy AI on compute infrastructure across hybrid and multi-cloud environments.”

Tech Mahindra and AMD are embarking on a multi-year collaboration with a comprehensive roadmap focused on infrastructure optimization and AI enablement. Leveraging leadership in compute and software capabilities from AMD, and Tech Mahindra's deep industry experience, this collaboration will empower customers to harness AI-driven innovation, delivering critical business value and operational outcomes.

About AMD

For more than 55 years AMD has driven innovation in high-performance computing, graphics and visualization technologies. Billions of people, leading Fortune 500 businesses and cutting edge scientific research institutions around the world rely on AMD technology daily to improve how they live, work and play. AMD employees are focused on building leadership high- 3 performance and adaptive products that push the boundaries of what is possible. For more information about how AMD is enabling today and inspiring tomorrow, visit the AMD (NASDAQ: AMD) website, blog, LinkedIn, Facebook and X pages. 

About Tech Mahindra 

Tech Mahindra (NSE: TECHM) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 148,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, which recognizes global companies that are actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies.

Tech Mahindra and Shipsy Partner to Build AI-Native Supply Chain Ecosystem Across UK and Europe

Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions, has announced a strategic partnership with Shipsy, a Gartner-recognized AI-native transportation management platform, to accelerate AI-led innovation in the UK and Europe’s supply chain sector.

The collaboration aims to address mounting pressures on supply chains—ranging from cost and speed to sustainability and geopolitical uncertainty—by embedding scalable, responsible AI into logistics workflows. This initiative is part of Tech Mahindra’s “AI Delivered Right” strategy, which focuses on delivering transformative, enterprise-grade solutions that enhance visibility, optimize operations, and enable intelligent decision-making.

Our partnership with Shipsy helps customers navigate today’s supply chain challenges by building an AI-native ecosystem that empowers businesses to operate with precision, agility, and resilience, said Harshul Asnani, President and Head – Europe Business, Tech Mahindra.

Shipsy’s platform, recognized in Gartner’s 2024 and 2025 Magic Quadrants for Transportation and Warehouse Management Systems, leverages Agentic AI to drive autonomous logistics transformation for over 150 customers across 30+ countries. The company operates from hubs in London, Amsterdam, Riyadh, Dubai, Singapore, and Sydney, with innovation centers in India.

A key highlight of the partnership is its role in empowering Smiths News, a leading UK distributor of newspapers and magazines, to diversify its early-morning delivery portfolio using AI-driven precision. With the UK ranked as the third-largest e-commerce market globally and projected to reach $927.9 million by 2030, the alliance is expected to deliver significant value to retailers and logistics service providers.

We are delighted to partner with Tech Mahindra to bring AI-native solutions to the European supply chain landscape, said Soham Chokshi, Co-Founder & CEO of Shipsy. This alliance will enable enterprises to scale intelligently, make logistics management autonomous, and deliver exceptional customer experiences.

The partnership underscores a broader industry shift toward intelligent, resilient, and customer-centric supply chain operations—driven by AI and digital transformation.

India's First AI University in Maharashtra Soon, Tech Giants Like Tech Mahindra to Join

Maharashtra is set to establish India's first Artificial Intelligence (AI) university. The state government has formed a task force to plan and implement this ambitious project. Tech Mahindra, along with other industry leaders like Google India, Mahindra Group, and L&T, will be part of this task force.

The AI university aims to promote research and development in AI, enhance AI-driven solutions for governance and industry, and nurture a future-ready workforce.

The state government of Maharashtra has formed a task force to plan and implement the project. This task force includes experts from academia, industry, and government. It is chaired by the Information Technology department's principal secretary, Shri S.V.R.Srinivasan.

The task force comprises directors from prestigious institutions like IIT Mumbai, IIM Mumbai, and representatives from organizations such as Google India, Mahindra Group, L&T, and the Ministry of Electronics and Information Technology. Experts from the Rajiv Gandhi Science and Technology Commission and the Data Security Council of India are also part of the task force.

The upcoming AI university aims to promote research and development in AI and related fields, enhance AI-driven solutions for governance and industry, and nurture a future-ready workforce. It will focus on skill development, technological innovation, and policy formulation.

The initiative aligns with the BJP's election manifesto and PM Modi's vision of 'Viksit Bharat 2047'. The goal is to make Maharashtra a global hub for AI education and innovation.

The university will foster collaboration between industry, academia, and government, positioning Maharashtra as a global leader in AI.

This ambitious project reflects the government's commitment to making Maharashtra a hub for technology and innovation.

Tech Mahindra Opens Center in Chennai for Manufacturers to Quickly Prototype and Scale AI-driven Innovations

Tech Mahindra has recently opened an advanced Manufacturing Experience Center at its campus in Sholinganallur, Chennai. The center was inaugurated by Anand Mahindra, Chairman of Mahindra Group, and Mohit Joshi, CEO and Managing Director of Tech Mahindra. Here are some key highlights:

1. Purpose: The center aims to help manufacturers quickly prototype and scale AI-driven innovations to address industry challenges such as high operational costs, process inefficiencies, supply chain disruptions, and complex operational hurdles.

2. Capabilities: It serves as a hub for customers to visualize, test, and validate solutions in a low-risk environment before implementing them on a larger scale. This accelerates development cycles by allowing businesses to assess their return on investment and improve operations in a controlled setting.

I just posted about the new Manufacturing Experience Centre at @@tech_mahindra Chennai.

This is one of the exhibits in the Centre.

A simulation of what a workstation in a ‘future factory’ will look like…
Making quality a given…

I started my internship in 1978 in the shop… pic.twitter.com/9lr8vZdIMD

— anand mahindra (@anandmahindra) January 19, 2025

3. Industry-Specific Hubs: The center features six industry-specific hubs: Automotive, Aerospace, Industrial, Process, CMM (Construction, Metals & Mining), and Smart Factory Services. These hubs offer interactive demonstrations showcasing digital transformation journeys.

4. Technologies: The center focuses on Industry 4.0 technologies, including IoT (Internet of Things), AI/ML (Machine Learning), robotics, AR (Augmented Reality)/VR (Virtual Reality), digital twins, and smart factory systems. Customers can experiment with automation tools, predictive maintenance systems, and real-time analytics platforms.

5. Commitment to Innovation: Mohit Joshi emphasized that the center highlights Tech Mahindra’s commitment to investing in innovative capabilities and supporting customers in achieving smart and sustainable manufacturing solutions.

This center strengthens Tech Mahindra’s role as a trusted partner in offering advanced digital transformation solutions for the manufacturing sector.

S.Africa-based Jendamark Automation's India Unit Inks MoU with Tech Mahindra

Indian unit of South Africa-headquartered Industry 4.0-enabled manufacturing solutions provider, Jendamark Automation, has signed a Memorandum of Understanding (MoU) with Tech Mahindra, to drive digital transformation in manufacturing. This partnership aims to explore mutually beneficial commercial opportunities and develop, implement, and support enterprise-class solutions for targeted customers.

The MoU was signed during the India-South Africa Business Conclave, organized by the India-South Africa Chamber of Commerce (ISAAC). The signing ceremony was attended by prominent figures, including Prof Anil Sooklal, South African High Commissioner to India, and Dammu Ravi, Secretary of Economic Relations, MEA.

The collaboration will focus on Jendamark's Odin Manufacturing suite of digital solutions, which are designed to enhance productivity and operational efficiencies across industries. Tech Mahindra will act as a global partner, helping to expand these innovative solutions to a broader market.

Odin Manufacturing is a suite of digital technologies designed to improve production efficiencies for the global manufacturing sector.

The MoU aims to explore mutually beneficial commercial opportunities and develop, implement, and support enterprise-class solutions for targeted customers.

Jendamark Automation is a global leader in industrial automation, specializing in the design and manufacture of assembly systems for various industries. Jendamark designs and builds systems for assembling automotive powertrains, from manual to fully automated setups.

Jendamark has a significant presence in Pune, with multiple assembly halls to handle growing projects.

Himanshu Jadhav, CEO and Director of Jendamark India, expressed excitement about reshaping the future of manufacturing and empowering industries worldwide with the tools they need to thrive in the digital era.

Teenu Tyagi, Head of Tech Mahindra’s Business Growth and Strategy Program, emphasized the potential for collaborative growth and innovation between the two companies.

This partnership marks a critical moment in advancing innovative manufacturing initiatives, blending Jendamark’s expertise in Industry 4.0 solutions with Tech Mahindra’s capabilities in digital transformation.

Pearl Academy and Tech Mahindra Launches Makers Lab in Bengaluru

Pearl Academy and Tech Mahindra have recently collaborated to establish the Makers Lab in Bengaluru. This innovation hub is focused on advancing Generative Al (GenAI), the Metaverse, and Gaming.

The Makers Lab will serve as a dynamic hub for research, experimentation, and collaboration, providing students and faculty with the tools and knowledge to build solutions that will impact industries, businesses, and communities. It will combine Pearl Academy’s strengths in design thinking and creativity with Tech Mahindra’s technological expertise to develop localised large language models (LLMs), digital twins, gaming solutions, and other innovations at the cutting edge of GenAI and the Metaverse.

It combines Pearl Academy's strengths in design thinking and creativity with Tech Mahindra's technological expertise.

Students, faculty, and industry professionals will have opportunities to work on pioneering projects in GenAl, the Metaverse, and gaming solutions.

Additionally, Pearl Academy faculty will collaborate with Tech Mahindra’s researchers to apply human-centred design principles to technology development. The institution’s design students will have opportunities to contribute their creative expertise to real-world technological challenges.

The collaboration has already delivered significant social impact through projects aimed at improving the lives of differently-abled individuals, particularly those affected by Alzheimer’s.

This partnership aims to empower participants with AI, metaverse, and immersive gaming experiences, reshaping the creative landscape and driving innovation with real-world impact.

Aditi Srivastava, President, Pearl Academy, remarked, “By blending our design innovation with Tech Mahindra’s technological prowess, we are shaping a future where creativity and technology seamlessly integrate to redefine industries. The Makers Lab will provide our students with invaluable hands-on experience in emerging technologies, empowering them to reshape the creative landscape.”

Tech Mahindra and Qatar's Telecom Major Ooredoo Partner for Managed Security Services for B2B Customers

Ooredoo Qatar, Qatar's leading telecommunications operator and ICT provider, has announced a strategic partnership with Tech Mahindra, a global provider of technology consulting and digital solutions. The partnership aims to enhance the Managed Security Services (MSS) Ooredoo provides to its B2B customers.

The collaboration will deliver state-of-the-art cybersecurity solutions to Ooredoo's business customers.

The announcement ceremony featured senior executives from both organizations, including Thani Ali Al Malki, Chief Business Officer at Ooredoo Qatar, Atul Soneja, Chief Operating Officer at Tech Mahindra, and Ram Ramachandran, Sr. Vice President for India, Middle East, and Africa Business at Tech Mahindra.

Tech Mahindra took over Ooredoo's Managed Security Services platform in April 2024, and the partnership has already shown significant success in scaling and managing cybersecurity needs.

Tech Mahindra has been actively collaborating with several telecommunications companies to drive digital transformation and innovation. The  company collaborates with global telecommunications leaders to co-create 5G labs, applications, devices, and ecosystems.

Last year in January, Tech Mahindra and Microsoft have joined hands to bring cloud-powered 5G core network modernization to telecom operators globally.

In March 2022, Tech Mahindra announced a strategic partnership with Bharti Airtel to build and market innovative solutions for India's digital economy.

Tech Mahindra and BankTech Co. Partner for AI-powered Anti-Money Laundering Solution

Tech Mahindra has announced a strategic partnership with Discai, a BankTech company and subsidiary of the KBC Group, to deliver an AI-powered Anti-Money Laundering (AML) solution. This solution is designed to enhance transaction monitoring and ensure regulatory compliance for financial institutions.

The partnership combines Tech Mahindra's extensive IT integration experience with Discai's advanced AI and rule-based AML technology. The solution focuses on AI-driven and rule-based transaction monitoring, helping financial institutions effectively prevent and detect financial crime while adhering to regulatory standards.

This collaboration aims to provide a comprehensive, efficient, and secure AML solution that integrates seamlessly with existing systems.

AI helps financial institutions enhance their AML efforts, ensuring better compliance with regulations and reducing the risk of financial crime.

Tech Mahindra and Discai will provide customers with a comprehensive solution addressing the need for efficient and effective financial crime prevention. The modular solution will combine AI-driven technology with a robust rule-based engine, ensuring full compliance with regulatory standards while integrating seamlessly with existing systems. Additionally, Tech Mahindra will enhance the operational efficiency of financial institutions by reducing the risks associated with complex IT integrations.

Harshul Asnani, President and Head - Europe Business, Tech Mahindra, said, “As the financial industry continues to navigate complex regulatory environments and sophisticated security challenges, offering them a strategic advantage is critical to strengthening their compliance capabilities. In response, Tech Mahindra has partnered with Discai to revolutionize anti-money laundering processes, offering customers unparalleled efficiency and security to help them Scale at Speed™.”

Fabrice Deprez, CEO, Discai, said, “We are excited to partner with Tech Mahindra to extend our advanced AML solutions to a broader market. Powered by the expertise of KBC Bank Group, our AI-driven and rule-based technology, combined with Tech Mahindra’s proven IT integration skills, ensures that financial institutions can effectively combat financial crime while fully adhering to stringent regulatory requirements.”

Discai is a subsidiary of the KBC Group, specializing in innovative AI solutions for the financial sector. Their primary focus is on developing AI-driven tools to combat financial crime, such as their Anti-Money Laundering (AML) solution.

Discai leverages KBC's extensive expertise in compliance and data science to offer high-performance, AI-based solutions that help financial institutions stay ahead of regulatory requirements and technological advancements. Their AML solution, for instance, uses advanced AI algorithms to monitor transactions, detect suspicious activities, and ensure compliance with regulatory standards.

Tech Mahindra Foundation and Jamia Milia Islamia Setup SMART Academy to Offer Digital Skills Courses

Tech Mahindra Foundation, the CSR arm of Tech Mahindra Limited, and Jamia Millia Islamia (JMI) have partnered to establish the SMART Academy, which will offer a range of short-term courses in digital skills and entrepreneurship. The courses include graphic design, full-stack development, UI/UX development, and digital marketing, among others.

The collaboration aims to equip students and professionals with in-demand digital skills, promote innovation, and contribute to India's digital transformation.

Registration for these courses will open on September 10 and remain active until
September 21, with classes starting in October.

The newly established SMART Academy aims to provide high-quality, industry-relevant training in digital skills and entrepreneurship. Here are some key details:

Courses Offered:

1. Graphic Design:

• Duration: 4 months
• Eligibility: Class 12

2. Full Stack Development (PHP, .NET, Java):

• Duration: 4 months
• Eligibility: Engineering Graduates

3. UI/UX Development:

• Duration: 4 months
• Eligibility: Engineering Graduates

4. Digital Marketing:

• Duration: 4 months
• Eligibility: Any Graduate

5. AWS re/Start (Cloud-Related Courses):

• Duration: 3 months
• Eligibility: Engineering Graduates

6. Digital Entrepreneurship:

• Duration: 3 months
• Eligibility: Any Student

Objectives:

Skill Development: Equip students and professionals with in-demand digital skills.

Innovation and Entrepreneurship: Foster innovation and entrepreneurial skills to contribute to India's digital transformation.

Employment Opportunities: Bridge the gap between industry requirements and available skills, enhancing employability.

Registration and Schedule

Registration: Opens on September 10 and closes on September 21.

Interviews: Conducted from September 23 to 25.

Results: Announced on September 27.

Classes Start: October 2024, with both morning and evening batches available.

The SMART Academy is designed to help individuals gain practical skills and knowledge that are directly applicable in the job market.

Tech Mahindra Foundation is the Corporate Social Responsibility (CSR) arm of Tech Mahindra Limited, established in 2006. The foundation operates with the vision of "Empowerment through Education" and focuses on three key areas: Education, Employability, and Disability.

The foundation supports various government schools to improve teaching and learning experiences. Programs like Shikshaantar and ARISE aim to enhance school governance, nurture children's learning opportunities, and provide continuous professional development for school stakeholders.

Tech Mahindra Allots 59,082 Equity Shares Under ESOP

Tech Mahindra has recently allotted 59,082 equity shares under its Employee Stock Option Plan (ESOP). This allotment was approved by the Securities Allotment Committee of the Board of Directors on August 14, 2024.

ESOPs are a great way for companies to reward and retain their employees by giving them a stake in the company's growth.

As of August 16, 2024, Tech Mahindra’s stock is performing quite well. With current price of ₹1,585.00, Tech Mahindra has Market Cap of ₹1.49 trillion and Dividend Yield of 2.62%.

Earlier in last month (July 13, 2024), Tech Mahindra allotted 44,605 equity shares under its ESOP. 

These allotments are part of Tech Mahindra's ongoing efforts to reward and retain its employees by giving them a stake in the company's growth.

Tech Mahindra determines ESOP (Employee Stock Option Plan) allotments based on several factors. High-performing employees are often rewarded with ESOPs as part of their compensation package. This incentivizes employees to contribute to the company’s success. The number of options allotted can depend on the employee’s role and seniority within the company. Senior executives and key personnel typically receive more substantial allotments.

The stocks of Tech Mahindra has been on an upward trend, reaching new highs and outperforming its sector. This positive performance reflects strong investor confidence and the company’s robust financial health.

The rollout of 5G technology is a significant growth driver for Tech Mahindra as the IT company is heavily investing in 5G solutions, which are expected to unlock new innovations and growth avenues.

The demand for digital transformation services continues to rise. Tech Mahindra is focusing on areas like cloud computing, AI, and blockchain to help businesses modernize their operations.

Earlier, Infosys has allotted 1,33,180 equity shares to eligible employees under the Employee Stock Ownership Plan (ESOP) on June 14, 2024.

Tech Mahindra and Liveperson Join Hands to Enhance AI-based Cx in the Financial Services and Healthcare and Life Sciences (HLS) Industries

Tech Mahindra and LivePerson have announced a partnership to enhance customer engagement in the financial services and healthcare and life sciences (HLS) industries. This collaboration aims to leverage LivePerson's conversational platform and AI technology along with Tech Mahindra's extensive domain expertise to provide personalized customer experiences and ensure data security.

The partnership will focus on automating administrative tasks to boost operational efficiency, allowing the workforce to address more complex issues. It will also help healthcare organizations reduce patient wait times, improve accessibility, and streamline patient onboarding. For financial institutions, the collaboration aims to reduce operational costs, enhance security, and improve customer satisfaction through AI-driven solutions.

This initiative underscores both companies' commitment to driving digital transformation and elevating customer experience through AI.

LivePerson’s Conversational Cloud® is an advanced AI-powered platform designed to enhance customer engagement through digital conversations. The platform supports various messaging channels, including SMS, WhatsApp, Apple Business Chat, Facebook Messenger, and more, allowing businesses to connect with customers on their preferred platforms.

As part of this partnership, Tech Mahindra's BPS will leverage LivePerson's Conversational Cloud platform to develop tailored solutions to empower healthcare organizations to reduce patient wait times, improve accessibility, streamline patient onboarding, and ensure data security.

Tech Mahindra Business Process Services is at the forefront of future-ready technology and has 55+ delivery centers in 15 countries that provide services in 50+ languages to 270+ global customers.

Tech Mahindra Collaborates with Microsoft to Equip Customers, Employees with GenAI CoPilot Tool

Tech Mahindra, a leading global provider of technology consulting and digital solutions, has recently collaborated with Microsoft to modernize workplace experiences using Copilot for Microsoft 365.

Under the collaboration, Tech Mahindra will leverage Copilot for Microsoft 365 to enhance workforce efficiency and streamline processes across 15 locations. The collaboration positions Tech Mahindra as a leading Global Systems Integrator (GSI) adopting this AI tool.

Additionally, the company is deploying GitHub Copilot for 5,000 developers, expected to increase productivity by 35% to 40% within the organization.

Moreover, Tech Mahindra aims to empower employees with AI tools to drive innovation, value, and sustainable growth. The company plans to extend the value of Copilot with plugins within and outside the Microsoft app ecosystem, leveraging multiple data sources to drive creativity and productivity.

As part of this collaboration, Tech Mahindra has launched a dedicated Copilot practice focused on helping customers unlock the full potential of AI tools. The practice will include workforce training to help customers with assessment and preparation, which are critical for successfully integrating AI across every area and every function in an organization.

In addition, Tech Mahindra will offer comprehensive solutions to help customers assess, prepare, pilot, and adopt business solutions that utilize Copilot for Microsoft 365. The organization is committed to utilizing insights gained from the Copilot practice to benefit customers and employees alike. Copilot for Microsoft 365 provides executives, and other professionals with an adaptable, scalable, and personalized user experience based on evolving business needs.

This collaboration with Microsoft aligns with Tech Mahindra's ongoing efforts to enhance workforce productivity, using GenAI tools to set new productivity benchmarks and drive greater value for customers. In addition to their work with Copilot for Microsoft 365, Tech Mahindra recently launched a unified workbench on Microsoft Fabric. The workbench is designed to help organizations accelerate the adoption of Microsoft Fabric enabling them to create complex data workflows with a simple-to-use interface.

Mohit Joshi, CEO and Managing Director of Tech Mahindra, stated, "Our vision is to redefine the workplace experience by empowering every employee to excel and innovate using cutting-edge AI technology."

This collaboration represents a significant stride in making AI accessible to everyone.

Tech Mahindra Opens New BPS Business Centre in Latvia, Northern Europe

Tech Mahindra has just announced the expansion of its Business Processing Services (BPS) business in the Baltic States with a new centre in Riga, Latvia, officially the Republic of Latvia, which is a country in the Baltic region of Northern Europe.

The new market expansion is a significant part of Tech Mahindra's ongoing strategy to deliver innovative technology solutions worldwide. The centre was inaugurated by Mr. Tanmaya Lal, Ambassador of India to the Republic of Latvia & Sweden, Mr. Jurģis Miezainis, Parliamentary Secretary of the Ministry of Economics, Republic of Latvia and Mr. Vilnis Ķirsis, Mayor of Riga.

The expansion of BPS business will help Tech Mahindra bolster its presence in Europe, providing local and regional customers with direct access to its comprehensive range of services, including 5G, Metaverse, Blockchain, Quantum Computing, Cybersecurity, and Artificial Intelligence. Tech Mahindra will establish a state-of-the-art Business Process Outsourcing (BPO) service within the cutting-edge Jaunā Teika complex.

Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said, "Tech Mahindra's expansion into the Baltic States is a pivotal stride in our growth strategy. Latvia's thriving tech ecosystem, skilled workforce, robust IT infrastructure, and favorable government policies make it an ideal hub for accessing European markets. This expansion highlights our commitment to regional growth and technological advancements in Europe, further empowering our customers to scale at speed and adapt their businesses like never before.”

The centre will employ approximately 500 professionals, further extending Tech Mahindra’s global workforce which spans over 145,000+ employees across 90+ countries.

Vilnis Ķirsis, Mayor of Riga, said, "The opening of Tech Mahindra's new service centre in Riga once again confirms the city's development and growing competitiveness. Riga is becoming increasingly attractive to global business service centres. The presence of these centres promotes both growth and innovation in research and smart technology. High-quality services improve the local business environment and increase company efficiency. We welcome Tech Mahindra to Latvia!"

Tech Mahindra’s commitment to environmental sustainability is exemplified by the new office in Jaunā Teika, Latvia’s premier business hub renowned for its dedication to innovation and sustainability. This facility is BREEAM certified, a globally recognized program administered by the Building Research Establishment (BRE). The office complex meets the highest standards of sustainable building design and features the largest electric car charging station in the Baltics, extensive multi-story parking, and adaptable office layouts to meet the diverse needs of its occupants.

Viktors Savins, CEO at EfTEN Capital Latvia, said, “The successful attraction of global corporations such as Tech Mahindra represents a notable accomplishment for property owners and our country, particularly against a slower Riga office market in recent years. These collaborations strategically position our capital as a dynamic and competitive hub for technology enterprises, contributing positively to the local economy, workforce, and overall reputation.”

Tech Mahindra Business Process Services is at the forefront of future-ready technology and has 55+ delivery centers in 15 countries that provide services in 50+ languages to 270+ global customers.

About EfTEN Capital:

EfTEN Capital is a leading real estate fund management company in the Baltic region, focusing on commercial real estate investments and offering comprehensive asset management services. With a solid track record in managing a diversified portfolio of properties, the firm aims to provide investors with attractive returns while focusing on responsible investment practices.

"EfTEN Capital" Latvian portfolio includes shopping center "Domina Shopping", office complex "Jaunā Teika", office buildings "Tērbatas Biznesa Centrs", "Duntes biroji" and "Blaumaņa Centrs", headquarters of the Latvian national airline "airBaltic", logistics centers "EfTEN Logistics Bergi", "EfTEN Logistics Piepilsetas", "EfTEN Logistics Ķekava" and "DSV logistics center", business and industrial complex "Technological Park Jūrkalne" and shopping center "RAF Centrs" in Jelgava. More: www.eften.lv

Tech Mahindra Launches 'Project Indus' LLM, Phase-1 Designed for the Hindi and Its 37+ Dialects

Tech Mahindra has just introduced Project Indus, a large language model (LLM) designed to converse in a multitude of Indian languages and dialects.

Project Indus stands out due to its focus on Indic languages and dialects, making it a unique and valuable addition to the language model landscape.

To give a comparative perspective, the well-known multilingual models like BERT, XLM are trained on a mix of languages, including English, but may not perform optimally for specific Indic languages. Project Indus, on the other hand, is tailored specifically for Indic languages, ensuring better accuracy and understanding.

Similarly, powerful LLMs like GPT-3 and GPT-4 are primarily trained on English and other major languages. Project Indus focuses on Indic linguistic diversity, addressing nuances and dialects that these models might miss.

Existing Indic-specific models such as TALNet and IndicBERT are valuable but may lack the scale and versatility of Project Indus.

In summary, Project Indus bridges the gap by offering a robust, scalable, and context-aware solution for Indian languages. Its focus on dialects and industry applications makes it a promising addition to the AI landscape.

Moreover, Tech Mahindra is collaborating with Dell Technologies and Intel to implement the project’s ‘GenAI in a box’ framework globally. As part of this collaboration, Tech Mahindra will also leverage Intel® Gaudi®AI Accelerators and AI training assets to train the future generation of Indus models as well as skill up its employees on Intel product portfolio (hardware and software) to provide GenAI expertise to its wide network of global customers across industries.

1. Foundational Model for Indic Languages:

• Project Indus is an indigenous LLM developed by Tech Mahindra.
• The first phase of Indus LLM focuses on the Hindi language and its 37+ dialects.
• It aims to provide advanced AI solutions that enable enterprises to scale rapidly.

2. Innovative Deployment Framework: GenAI in a Box:

• The Indus LLM will be implemented using an innovative framework called 'GenAI in a box'.
• This solution simplifies the deployment of advanced AI models for enterprises.
• It leverages Dell Technologies' high-performance computing solutions, storage, and networking capabilities.

3. Intel Collaboration:

• The LLM also adopts Intel-based infrastructure solutions, including Intel® Xeon® Processors and OneAPI software.
• Future generation products leveraging CPU features like Intel® Advanced Matrix Extensions (AMX) are used.
• Tech Mahindra collaborates with Intel to train the future generation of Indus models and skill up its employees on Intel product portfolio.

4. Industry Applications:

• Project Indus aims to redefine AI-driven solutions across various industries.
• Use cases include customer support, experience, content creation, and more in sectors like healthcare, rural education, banking, finance, agriculture, and telecom.

5. Dell Technologies' Perspective:

Denise Millard, Chief Partner Officer at Dell Technologies, emphasizes the importance of accessibility and scalability for organizations adopting AI.

The Dell AI Factory supports LLMs like Project Indus, promoting growth, productivity, and innovation.

Tech Mahindra has been making significant strides in offering next-gen solutions to enterprises worldwide. The company recently announced that it is building an LLM to preserve Bahasa Indonesia, the official and national language of Indonesia and its dialects. This collaboration further demonstrates Tech Mahindra's commitment to enabling enterprises to scale rapidly with technological advancements, building a future where AI solutions are accessible, scalable, and responsible.

Indian Govt Mulls Working With TCS, HCL and Tech Mahindra to Develop Quantum Tech Software Under Rs 6,000 Crore Scheme

The Indian Government has taken a significant step towards advancing quantum technologies. The National Quantum Mission (NQM), approved on 19th April 2023, is a comprehensive initiative with a budget of Rs.6003.65 crore allocated from 2023-24 to 2030-31. The mission's objectives are to develop intermediate-scale quantum computers with 50-1000 physical qubits in various platforms like superconducting and photonic technology within 8 years.

The NQM aims to create a vibrant and innovative ecosystem for Quantum Technology (QT) in India, which will include the development of high-sensitivity magnetometers, atomic clocks for precision timing, communications, navigation, and quantum materials for device fabrication¹. It also plans to establish secure quantum communications over long distances and multi-node quantum networks with quantum memories.

In a latest now, the government is looking to work with Information Technology (IT) services majors like Tata Consultancy Services, HCL and Tech Mahindra to develop software for quantum technologies under the NQM, which will support Indian startups and scientists working in the emerging area.

Collaborating with leading technology companies like Tata Consultancy Services, HCL, and Tech Mahindra could significantly contribute to the mission's success by leveraging their expertise in software development and IT services. This partnership would potentially accelerate the R&D efforts and help India become one of the leading nations in the development of Quantum Technologies & Applications (QTA).

The NQM is expected to benefit various sectors including communication, health, finance, and energy, with applications in drug design, space, banking, security, and more. It aligns with national priorities such as Digital India, Make in India, Skill India, Stand-up India, Start-up India, Self-reliant India, and Sustainable Development Goals (SDG).

"We are going to involve our software companies like TCS, HCL, Tech Mahindra etc., into this effort. We want them to do research on quantum technologies because there's a huge amount of algorithms required for quantum,” Ajai Chowdhry, co-founder of HCL and chairman of the mission governing board of the National Quantum Mission said in a statement to a media outlet.

Mr Chowdhry further said that while the mission is cementing up plans to set up four separate hubs for — 1) quantum hardware, 2) quantum encryption, 3) sensors, and 4) materials — by August, these centres are then expected to start the disbursal of onward funding to startups and researchers by September.

Each of these four hubs will be created at a top research institute like Tata Institute of Fundamental Research (TIFR) or Indian Institute of Science (IISc), and be set up as a non-profit company.

The scheme will likely involve creating a robust infrastructure for quantum research, developing quantum-resistant encryption methods, and training a skilled workforce to meet the demands of this emerging technology. It's a significant investment in the future of India's technological landscape, positioning the country as a global contender in the quantum race.

The NQM is expected to benefit various sectors including communication, health, finance, and energy, with applications in drug design, space, banking, security, and more. It aligns with national priorities such as Digital India, Make in India, Skill India, Stand-up India, Start-up India, Self-reliant India, and Sustainable Development Goals (SDG).

In the global arena, the U.S. has been a major player in quantum research, with significant investments and the development of quantum computers. China has announced a substantial investment of $15 billion in quantum technology, positioning itself as a leader in the field.

The EU plans to spend $7.2 billion in public funding on quantum initiatives, with Germany, France, the Netherlands, and Sweden being among the top investors.

Although lacking a national strategy, Australia too has several R&D initiatives, including the Australian Research Council Centres of Excellence and the Sydney Quantum Academy.

Tech Mahindra and Cisco to Deliver AI-Powered Firewall Modernization Solution

Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries, announced an expansion of its strategic partnership with Cisco to deliver a next-generation firewall (NGFW) modernization solution for their shared global customers.

The partnership between Cisco and Tech Mahindra elevates standard firewall functions with sophisticated features such as unified policy management across on-premises and cloud environments. Additionally, it integrates Talos threat intelligence and delivers comprehensive malware defense for the network and endpoints, among other enhancements. The NGFW is designed to be flexible, adjusting to the ever-changing requirements of network environments and security risks, and is available in various deployment formats, including hardware, software, and virtual options.

Kunal Purohit, Chief Digital Services Officer, Tech Mahindra, said,“Enterprises need a flexible approach that allows them to scale at speed while modernizing their network security. While firewalls are critical to the organization’s network security, they can be time-consuming, complex, and expensive to deploy, manage, and operate. The partnership with Cisco marks a milestone in providing a unique, robust, efficient, and cost-effective solution for the firewall modernization roadmap.”

The partnership will further expand Tech Mahindra’s security service portfolio, enhance market reach, and provide upskilling opportunities for its workforce. As per analyst reports, the global average cost of a data breach was $4.35 million in 2023. Cisco's Secure Firewall is a next-generation firewall, an essential tool for the security of your networks, that delivers extensive visibility and robust protection against a wide array of threats, including malware, known and unknown exploits, and web-based attacks, across applications, devices, users, and multi-clouds networks.

Nick Holden, VP of Global and Strategic Partners & Ecosystem Co-Sell, Cisco, said, “As global customers continue to modernize their infrastructure, they’ll need a next-generation firewall solution that scales as their network expands, combines multiple security functions into one platform, and provides threat intelligence across different security layers. Our partnership with Tech Mahindra offers these customers a specialized way to customize and implement these firewall capabilities based on their unique business and network needs.”

The partnership leverages Tech Mahindra's extensive network and security engineering consultancy resources, encompassing a robust team across key global markets, including the Americas, Europe, and Asia-Pacific. In 2023, Tech Mahindra also established a dedicated Cisco Business Unit to develop and implement services that build and maintain agile, secure, collaborative, and hybrid networks.

Reliance Industries is Partnering Tech Mahindra and Nokia to Offer 4G and 5G Network Support in Ghana

Reliance Industries Limited (RIL), led by Mukesh Ambani, is expanding its telecom playbook beyond India. The company plans to offer 4G and 5G network support in Ghana, the second-most populous country in West Africa.

Reliance is partnering with Anand Mahindra's Tech Mahindra and Finnish multinational telecommunications company Nokia for this venture.

Ghana is poised to roll out 5G services within the next six months, bridging the digital divide and transforming lives and businesses through high-speed mobile data. The Minister of Communications and Digitalisation, Ursula Owusu-Ekuful, expressed inspiration from India's digital infrastructure and low-cost mobile data model. Ghana aims to replicate this success by rapidly expanding 5G services across the country.

Next-Gen Infrastructure Company (NGIC) , which has the Ghanaian government, Ascend Digital, and K-Net as stakeholders, will be involved in this initiative. NGIC is the first neutral 5G shared infrastructure provider in Africa. It has been awarded Ghana's first 5G license and aims to build and operate a nationwide 4G/5G network.

NGIC plans to invest around Rs 1661 crore over three years to scale up its 4G and 5G networks in Africa. This investment will help mobile operators optimize costs by sharing infrastructure resources.

NGIC'S CEO, Harkirit Singh, announced plans to launch its wholesale 4G/5G Network as a Service within the next six months. The company aims to deliver affordable mobile broadband services to all Ghanaians and eventually expand to other parts of Africa.

Radisys, a subsidiary of RIL, will offer NGIC its own 5G software stack. Jio Platforms Ltd’s 5G stack uses Open radio access network technology and gear for delivering 5G-based fixed wireless access (FWA) services in African markets, starting with Ghana.

Anand Mahindra promoted Tech Mahindra is tasked with developing a Cloud-Native Core Network, leveraging platforms from leading original equipment manufacturers (OEMS). This core network will be a critical component in delivering high-speed data access to Ghana people.

Nokia, a global leader in telecom technology, brings its expertise in mobile broadband technology to the table. Nokia will contribute to supporting the establishment of an open-access network model designed to spur innovation and create economic opportunities in Ghana.

Radisys, a global leader in open telecom solutions, was acquired by RIL, in June 2018, to bolster its offerings in the telecom sector, particularly in areas like 5G and the Internet of Things (IoT). The acquisition was at a price of US$1.72 per share in cash, which amounted to a total deal size of approximately $74 million.

Headquartered in Hillsboro, Oregon, with an engineering team based out of Bengaluru, India, Radisys has been instrumental in providing disruptive open-centric software, hardware, and service capabilities that enable the migration to next-generation network topologies.

This collaboration of RIL, through its subsidiary Radisys, with Tech Mahindra and Nokia aims to enhance telecom capabilities and digital experiences in Ghana and potentially other African countries.

Mukesh Ambani, Asia's richest man and the head of Reliance Industries Ltd., has set his sights on Africa with an ambitious telecom venture with the goal of winning mobile broadband customers in a high-growth market of Africa, and Radisys plays a crucial role in this.

Tech Mahindra and Japanese Broadcaster Fuji TV to Co–Develop/Produce Content for Global Entertainment Industry

Tech Mahindra has entered into a strategic partnership with Japan's Fuji TV. This collaboration is aimed at co-developing and producing content that will cater to the global entertainment industry. The memorandum of understanding (MoU) signifies a significant step towards bringing diverse content to international audiences, especially in major markets like India and Japan.

The partnership will leverage Tech Mahindra's expertise in localization and animation services to adapt Fuji TV's original content for Indian viewers in various local languages. This includes dubbing, sub-titling, and animation, which are essential for engaging a broader audience. Moreover, Tech Mahindra will assist Fuji TV in licensing its content to OTT and PayTV platforms within these regions.

This move is particularly exciting as it opens up opportunities for cross-cultural content creation and distribution, potentially introducing new genres and storytelling methods to different audiences. It also reflects the growing importance of the Indian entertainment market on the global stage.

Tech Mahindra and Fuji TV's partnership is set to produce content across a variety of genres for the global entertainment industry. The collaboration will focus on combining Fuji TV's original content with Tech Mahindra's expertise in localization and animation services¹. This means they will be working on adapting Fuji TV's content library to suit Indian audiences in various local languages, which includes dubbing, subtitling, and animation.

The content strategy aims to cater to major content markets like India and Japan, with a particular emphasis on genres that are gaining popularity in these regions, such as Anime and Korean dramas. Additionally, Tech Mahindra will help Fuji TV license Indian content IP and leverage its animation expertise to create fresh and captivating Japanese content for a global audience.

Harshvendra Soin, President – Asia Pacific and Japan Business, Tech Mahindra, said, “We have partnered with Fuji TV to bring their content library in various local languages to Indian audiences. This also marks a significant milestone in Tech Mahindra's growth strategy and strengthens our position in the media and entertainment industry. We see great potential in developing IPs catering to the Indian, Japanese, and other major content markets.”

This partnership is not only about expanding business in the Indian market but also about creating innovative content that has the potential for global reach. The goal is to explore content strategies tailored to the Indian market while introducing a variety of Fuji TV's content to the Indian audience². Through collaboration with creators at Tech Mahindra's subsidiary studios, known for their significant achievements in animation content production and XR & game development, they aim to co-develop unique content.

Toru Ota, Executive Vice President, Fuji Television Network Inc., 大多亮（フジテレビ専務取締役), said, “In the midst of the rapidly growing Indian entertainment market drawing global attention, we are thrilled to announce our partnership with a leading global IT company in India. As part of our initiative to expand into the global content market, we intend to collaboratively explore content strategies that are tailored to the Indian market, leveraging Tech Mahindra's extensive marketing expertise within the region. We are particularly excited about the opportunity to introduce a variety of Fuji TV's content to the Indian audience. Moreover, through collaboration with creators at Tech Mahindra's subsidiary studios, known for their significant achievements in animation content production and XR & game development, we aim to co-develop unique content. Our goal is to not only expand our business in the Indian market but also to create innovative content that has the potential for global reach.”

Fuji TV has produced a wide range of popular content across various genres. This include – First Love: Hatsukoi (2022), a romantic drama, available on Netflix; Silent (2022), A touching drama available on Viki; Mystery to Iunakare (2022), a suspenseful drama available on Viki; Alice in Borderland (2020-2022), an electrifying survival series, available on various platforms including Netflix; and Zettai Kareshi (Absolute Boyfriend), The OG of android romance Japanese dramas, inspiring a Korean remake and other K-dramas.

IndiGo's Group MD and Ex-CEO of Tech Mahindra Launched A New AI Venture 'AlonOS'

Rahul Bhatia, Group Managing Director of IndiGo's parent company InterGlobe Enterprises, and CP Gurnani, former CEO of Tech Mahindra and chairman of Assago Group, have just announced a joint venture to launch a new artificial intelligence (AI) venture named 'AlonOS'. 

AlonOS, a joint venture between InterGlobe and Assago, is set to transform the Al landscape globally.

This venture aims to offer AI services, including generative AI, to clients in the travel, transportation, logistics, and hospitality industries. Headquartered in Singapore, AlonOS plans to expand its operations globally, covering regions such as North America, India, the Middle East, Europe, and the Asia-Pacific.

The mission of AlonOS is to empower businesses with advanced AI solutions that enhance both human and system capabilities. It's an exciting development in the field of AI, especially with the focus on industries that can greatly benefit from AI-driven innovation.

AlonOS is set to offer a comprehensive suite of AI services designed to address the complex digital transformation challenges of businesses across various industries. Here are some of the specific AI services that AlonOS will provide:

• AI Custom Solutions: Tailored AI solutions to tackle unique digital transformation challenges and deploy AI solutions specific to enterprise needs.
• Industry-Specific Products: Products designed to address the unique challenges and opportunities within each sector.
• Data Insight Engine: Advanced analytics applied to existing data reservoirs to turn raw data into strategic assets, extracting actionable insights, and identifying new revenue streams.
• AI-led Customer Experience (CX): Delivering personalized, efficient, and scalable customer experience solutions.

Additionally, AlonOS will focus on creating an ecosystem that integrates AI into every decision-making process, enhancing operational execution and decision-making through automation and optimization. The venture will also seek partnerships with startups to provide industry-specific solutions at scale, emphasizing agility in delivery. This indicates a commitment to innovation and collaboration within the AI space.