Adobe Announced Acrobat AI Assistant for Enterprise Customers

Adobe has recently introduced a significant innovation for workplace productivity with the launch of the Acrobat AI Assistant for enterprise users. This new feature is a generative AI-powered conversational engine that integrates with existing Acrobat workflows. It's designed to enhance document-related productivity by allowing users to interact with their documents in a conversational manner, ask questions, and receive quick answers.

The Acrobat AI Assistant offers features like:

Generative Summary: This allows users to get a quick overview of the document's key points, which can be particularly useful for navigating large documents and extracting important information swiftly.

Conversational Interaction: Users can engage with their documents by asking questions and using the responses to craft emails, presentations, and more, helping them sound like experts in seconds.

Voice Prompts: In the mobile app, working on the go is made easier with voice prompts, enhancing the flexibility of document interaction.

It's available for individual users in English and is expected to support additional languages soon. The early-access pricing for this feature ends on June 4, 2024. This tool seems poised to transform how knowledge workers across various roles and industries manage and utilize information, streamlining processes and boosting overall efficiency.

AI for the Enterprise

Acrobat AI Assistant leverages a variety of processes, protocols and technologies so companies can deploy the features with confidence, including:

• Streamlined AI Data Governance: Acrobat AI Assistant keeps companies in control of their information, delivering insights based on documents users provide versus insights from broad enterprise information, helping guard against other types of data being analyzed and used for unintended purposes. No Adobe customer document content is used to train the LLM Acrobat AI Assistant leverages.
• Enhanced Reliability: Adobe supplements LLM technologies with the same artificial intelligence and machine learning models behind the award-winning Liquid Mode to provide a highly accurate understanding of document structure and content, which enhances the quality and reliability of AI Assistant’s outputs.
• Guardrails for LLMs: When working with third-party LLMs, Adobe contractually obligates them to employ confidentiality and security protocols that match the company’s standards. Adobe specifically prohibits third parties from manually reviewing or training their LLMs on Adobe customer data.
• Enterprise Controls: AI Assistant features admin-level granular controls, including the ability to select users/user groups for access and enable just-in-time provisioning.
• Data Security Protocols: AI Assistant features in Reader and Acrobat are governed by data security protocols, including testing and evaluation methodologies in engineering processes and pre- and post-processing.
• AI Ethics Testing and Reviews: Acrobat AI Assistant features go through Adobe’s responsible AI Ethics governance process and are developed and deployed in alignment with the company’s AI Ethics principles of accountability, responsibility and transparency.
• Keeping Humans in the Loop: AI Assistant includes attributions in generated responses, making it simple for employees to confirm where the information came from; an in-app message reminds them to double-check the source of the answers AI Assistant provides.
• A Shared Responsibility: The generative AI output of AI Assistant in Reader and Acrobat is based largely on documents provided by users themselves. When users leverage Acrobat AI Assistant, they agree to use the features responsibly.

For more information about the steps Adobe is taking to protect enterprise customers' data, read this blog.

Pricing and Availability

Starting 8th May, early access pricing is available to enterprise customers in Reader and Acrobat on desktop, web and mobile in English, with additional languages coming soon. More prices & plans here.

Dhaka-based BRAC Bank Selects Newgen to Deploy Document Management System for Faster and Better Customer Service

Enables over 2,000 co-workers across 187 branches and 8 sub-branches to transform day-to-day operations

Newgen Software, a global provider of low code digital transformation platform, announced that BRAC Bank, one of the largest financial institutions, based in Dhaka, Bangladesh, has successfully implemented Newgen’s DMS. DMS is a part of Newgen’s contextual content services (ECM) platform that will help the bank streamline end-to-end customers’ journeys and deliver transformed experiences.

With the deployment, the bank has a centralized repository for securely managing its end-to-end physical and electronic records while retaining integrity and authenticity. The system enables the bank to stay compliant, facilitates instant uploading of documents, triggers automatic e-mail alerts & notifications, and ensures seamless integration with the core banking applications & third-party systems.

“As a customer-centric bank, BRAC Bank always strives to provide a delightful customer experience. We think embracing new technology is the best way to provide faster and more seamless service. And, that’s why we have rolled out Document Management System. Newgen’s team aligned with our master plan, maintained active engagement during the entire DMS implementation cycle, and ensured a glitch-free and timely deployment. We have significantly minimized turnaround time, digitized paper-based operations, and eliminated process bottlenecks. We will continue to adopt the best-in-class technology to serve our customers better,” said Selim R. F. Hussain, Managing Director & CEO, BRAC Bank.

“We value the adaptability and involvement of our customers at every stage. We are delighted with BRAC Bank’s successful implementation of its digital banking initiatives to transform customer-facing processes. Our solutions will help the bank establish a strong digital foundation while empowering them to stay current, competitive, and future-ready. We are keen to work closely with the bank to explore additional avenues for digitally transforming their organization,” said Tarun Nandwani, Chief Operating Officer, Newgen Software.

About BRAC Bank

BRAC Bank Limited, traded as ‘BRACBANK’ on Dhaka Stock Exchange, has been one of the fastest-growing banks in Bangladesh with a particular focus on the SME segment. BRAC Bank takes pride at the highest Moody’s Rating (currently Ba3) among all banks in Bangladesh for five consecutive years. It is also the first and only bank in Bangladesh with an issuer rating by S&P Global Ratings (B+). With 1.3 million customers, the bank has already proved to be the largest collateral-free SME financier. A member of the Global Alliance for Banking on Values (GABV), it continues to serve as a standard bearer for governance, transparency, ethics and compliance. For more information, visit: https://www.bracbank.com/en/

About Newgen Software

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, communication management, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility. 

For more details, visit www.newgensoft.com

India’s AI/ML-enabled Document Analytics Company Impactsure Selected by the Singapore Exchange

Providing high quality actionable information to stakeholders in the investment value chain

Singapore Exchange (SGX Group), Asia’s most international, multi-asset exchange, has selected India’s AI/ML-enabled document analytics company Impactsure Technologies’ SaaS platform to extract structured corporate financial data from its data repository.

Impactsure has deployed its SureXtract solution at SGX, which is powered by the SURE Platform (Secured Unified Responsive Engine). SURE is a patent pending AI/ML + NLP solution that derives insights from structured and unstructured data in printed documents, contracts, scanned images, pictures, handwritten notes, IoT sensor data and many other applications.

As a listing venue for international companies across diverse sectors and with an investment platform that is used by global investors, SGX provides investors access to structured data from financial statements and annual reports that are submitted by listed companies. The exchange extracts such key information and data from unstructured PDF documents.

“Impactsure’s SureXtract is a capable data extraction platform that supports SGX in extracting financial statement data of SGX-listed companies from unstructured PDFs efficiently and reliably. Impactsure’s team was also impressive in rolling out their solution for us in a very short time,” said Mr. Ng Kin Yee, Managing Director and Head of Data, Connectivity & Indices, SGX Group.

Mr. Dharmarajan Sankara Subrahmanian, Founder Director & CEO, Impactsure, said, “SGX selected Impactsure after a thorough RFP process and evaluation. Impactsure leveraged its SureXtract solution to extract 60+ different data points from unstructured Annual Reports and Financial Statement in PDF format. The solution is scalable to support high volumes during earnings seasons, when many companies report their financials in short time window. SureXtract leverages Artificial Intelligence and Machine Learning Technologies”.

With a specialised focus on the BFSI sector, Impactsure builds products for complex, document and data intensive tasks which require significant human effort and are prone to error. Its trade finance solutions enable banks, financial institutions, and corporations with advanced intelligent data analytics and document processing, using artificial intelligence (AI) and machine learning (ML), for critical processing and compliance-related requirements that improve business outcomes and customer experience, increase operational efficiency and reduce compliance risks. The addressable trade finance solutions market is estimated at $3 billion, and the intelligent document processing as a market is projected to reach $4.8 billion in 2022.

Impactsure has entered into several strategic alliances and partnerships with established players Google, Deloitte, Microsoft and Amazon and others, to expand its reach and impact. The company has been expanding its global footprints and has also increased its human capital by tripling its headcount in the last one year.

The company was recently recognised as the Star Performance (new entrant) of the Transaction Banking (Trade Finance) category in the coveted Annual IBSi Annual Sales League Table 2022. Impactsure also bagged the Best Trade Finance Implementation Award for the Best Adoption of Tools & Governance, at the IBS Intelligence Global FinTech Innovation Awards 2021.

About Impactsure Technologies:

Impactsure creates AI products for banks, financial institutions, and corporates to enable digital transformation. The Company uses the latest AI/ML and NLP technologies to build user-centric tools and scalable and secure solutions. These offerings are developed by experts who have vast experience in analytics, multiple domains, and technology; they empower clients to deliver valuable business and operational outcomes. For more info, visit www.impactsure.com

DocSumo Raises $220k seed funding from Better Capital, Techstars and Barclays

The start-up will use the fresh funds to build sales channels in USA and strengthen its product to unlock new use cases

DocSumo, document AI startup founded in 2019, raises seed funding from Better Capital, an early stage venture firm with fintech investments in notable companies like Rupeek, Open, Khatabook, YAP and others. Global accelerators TechStars and Barclays also participated in this round making the total raise for the company to $220K.  The start-up provides intelligent workflow automation for financial services companies to save back office costs by up to 70% through document data capture, analytics and fraud detection.

DocSumo, which is headquartered in Mumbai, was founded by Rushabh Sheth (CEO), ex-Managing Director of Rocket Internet in Asia and Bikram Dahl (CTO), who was leading business intelligence and data science for the same firm. The startup has its engineering team based out of Kathmandu, Nepal and head office in Mumbai. Seeing the head of finance at their previous firm spend days reconciling invoices with bank statements, Rushabh and Bikram leveraged their data science and software engineering expertise to build Docsumo.

The document AI market is valued at $1.5 billion globally and with recent advancements in computer vision, it is growing 70% annually. DocSumo’s core technology platform helps in the automation and analysis of financial data such as bank statements, pay stubs, tax data, and business financial documents. It helps companies and firms to convert unstructured documents into structured data. Using various analytics techniques and data science, Docsumo helps its clients reduce turnaround times and increase accuracy and efficiency of the underwriting process. 

Speaking about its core value proposition, Rushabh Sheth, founder and CEO, Docsumo said, “Even today, most financial services firms outsource their back-office operations in India where thousands of people do mundane tasks of entering data and verifying documents. Not only is it costly and takes a long time, but it is also error-prone. Using natural language processing, DocSumo automates the reading of documents to enable companies to make faster and accurate decisions. Our aim is to build a ground-breaking AI solution that can read documents the way humans do and make data trapped in those documents actionable.”

DocSumo will use this investment to strengthen its product, marketing and sales engine, and also foray into newer markets like the USA. Going forward, the company plans to build a suite of API products that will help lenders and insurers to automate their operations thereby providing better customer experience. 

“Documents are the starting point of thousands of workflows at small & large organizations across industries. DocSumo is building on the cutting edge advancements in computer vision and natural language processing to extract data and context inside documents to enable automation of document workflows like never before. At Better, we are excited to be part of DocSumo’s journey as it unlocks this large and growing Document AI opportunity”, said Vaibhav Domkundwar of Better Capital. 

Other than saving time and money, Docsumo has a range of API products for reading ID cards, bank statements and tax returns. They are currently working with large lenders in India such as PaySense (acquired by PayU) to enable real-time customer onboarding and also with insurers in the USA to enable reading of policy documents.

Alphalogic Techsys to foray into Document Automation Software Space

Alphalogic Techsys, Pune based boutique software solutions company today announced that it is foraying into Document Automation Software space. Leveraging the benefits of AI technology, Alphalogic will be the first company in India to make Smart Document Generation Management systems for start-ups and enterprises.

The software by Alphalogic will allow the creation of unlimited documents, cabinets and folders. So, it helps in managing the different documents by putting them into corresponding cabinets e.g. Marketing, Sales, HR. This ensures easy handling of the documents as well as retrieval of the same when required.
The document automation industry is still at a very nascent stage in India, with a few players with niche product offering. However, Alphalogic Techsys aims to provide Document Automation Solution to enterprises across industries irrespective of the size of the company.



Commenting on the same, Mr. Anshu Goel, Founder & CEO, Alphalogic Techsys says, “Creation and management of documents in day-to-day business practice is a cumbersome process. We aim to make it easier for businesses to generate and manage their documents over the cloud. We have been working on a document management engine that would be powered by Artificial Intelligence, so that documents are created online, with less human intervention and error-free.”

“Our software will provide reliable document automation to start-ups and large organizations, where they can rely on us for accurate, efficient, and error free generation of high value content”, he further added.

The company has recently opened its IPO, and got an overwhelming response from investors. As per the company’s plan, the funds are being used to develop and introduce a variety of advanced technology software solutions in a simple and cost-effective manner.

About Alphalogic Techsys Limited:

Alphalogic Techsys Limited is a boutique Software Consulting Firm that helps its clients with their digital transformation needs. Alphalogic' motto is 'Making Software Simple'. Alphalogic has its development center in Pune, India but serves its customers globally. Alphalogic works with clients from early stage startups to established SMB's and Fortune 500s from over 12 countries.