Helpchat & Zomato Join Hands to Make Your Food Ordering Simpler & Faster

Helpchat, Indian personal assistant app has partnered with Zomato, the country’s leading restaurant discovery and food delivery platform, to make the food ordering experience simpler and faster for consumers. Through this partnership, Helpchat has integrated Zomato directly into their app. Users are now able to search for, and order food online via Zomato from within the Helpchat app.

Helpchat personalizes the experience for its users, by understanding the user's intent and helps them in completing the transaction right from the app. For example, it will contextually surface the food card besides the Match Score when users intent to order food is very high. Helpchat has passed on over 1,500 orders a day during peak times in June to Zomato. Food orders on Helpchat powered by Zomato have typically doubled on days when there is an important events like cricket match.

With this partnership, Helpchat has come closer to its objective of being a personal assistant app, that helps in fulfilling diverse set of needs for it’s users.  By entering into such a partnership with Helpchat, brands  are able to significantly reduce their customer acquisition cost.

Ankur Singla, CEO And Founder, Helpchat said, “Through API integrations with leading businesses, we are fulfilling our promise of being the ultimate personal assistant for all our users. Helpchat users can now discover new restaurants, as well as order food based on their preferences using our one-stop app. Going forward, we will be looking at on-boarding many more curated partners to enhance the bouquet of offerings for our customers. These users ordering food have very high cross-category usage pattern as well. We’ve seen close to 60% of them taking cab rides and 80% of them doing Recharge on our platform.”

Pramod Rao, SVP Growth, Zomato said, "We are excited to partner with Helpchat and enable online food ordering on their platform. Our vision is to help users access restaurant information, and convenience services such as online ordering across platforms and channels, and it is great to see the adoption the integration is seeing, through the Helpchat app."

With this partnership Helpchat will be able to anticipate users’ food-related needs and will suggest the best places to eat and help them in ordering food based on personal preferences. Currently, Helpchat has over 1.5 million downloads on android and iOS platforms.

Image : Ankur Singla, CEO And Founder, Helpchat

Jugnoo Partners With Helpchat: Now Book An Auto Via Your Favorite Personal Assistant App

Leading auto-rickshaw aggregator, Jugnoo associates with India’s biggest AI powered personalised transactions platform, Helpchat to further expand its market outreach. It is a twofold partnership that enables users to seamlessly plan journeys using a combination of options such as cab services, bike-taxis, auto-rickshaws, local buses and trains, all from within the app.

Elaborating further on the association, Samar Singla, Founder and CEO, Jugnoo, commented, “We are constantly expanding our customer outreach by not only spreading out geographically, but also through various digital strategies. This association is in absolute alignment to our expansion strategy as it allows us to tap existing users of Helpchat, i.e. readily available in the virtual world. We are certain that this association will enable Helpchat to continue offering all-inclusive services to its users”.

Speaking on the partnership, Ankur Singla, Founder and CEO of Helpchat said, “At Helpchat, our constant endeavour is to widen our bouquet of offerings such that there is something relevant for everyone. Our goal as a personal assistant is to provide users more freedom in deciding how they want to get from point A to point B. There is a large section of our consumer base such as college-goers and young professionals who prefer travelling by autos as this is often a more cost-effective alternative to other modes of transport. To cater to this need, we have partnered with category leaders in the auto-on-demand space and have aimed to further cement our market standing as the only app that users need to fulfil an entire spectrum of daily needs.”

Through this association, the consumers on Helpchat will be able to conveniently book Jugnoo auto-rickshaws from the platform. They can plan their travel choosing from a myriad of options, depending upon their preferences and necessities.

Helpchat is an AI-powered personalised transactions platform based out of Bangalore. It is Indian personal assistant platform (approx 2M+ app installs) and have rapidly scaled transactions in the last 3 months across cabs, food, deals recharge, bill payments etc. The firm has partnered with Ola, Uber, Zomato, Bookmyshow, Billdesk and others to power its platform, while it focus on building the intelligent AI layer on top of it.

Be it anything, from recharging your phone to booking a cab, from booking movie tickets to food ordering, from shopping assistance to finding deals & coupons, from personalised news, to intelligent reminders - Helpchat can get all of them done for you. It’s like one app for all apps.