Spoton Logistics scales up Logistics Hubs in Nagpur, Bengaluru and Chennai for the Festive Season

Abhik Mitra

Spoton Logistics, India's leading engineering and technology-driven express logistics company, has expanded its logistics network, by scaling up logistics hubs in Nagpur, Bengaluru, and Chennai respectively. The hubs offer comprehensive facilities to expand the horizon of deliveries during the festive season and support future growth in the regions. 

With its comprehensive delivery network, Spoton Logistics will continue to enable timely deliveries for eCommerce and retail giants in India. Currently enabling the delivery of 17,500 consignment notes (around 1,40,000 pieces) each day, Spoton Logistics is expecting a significant surge this festive season with Retail, eCommerce, and FMCG sectors driving this spike.

Festive season accentuates the importance of delivering an enhanced customer experience. Spoton Logistics offers an easy-to-use Customer Self-Service Portal where customers can place and track their orders seamlessly; reducing the overall cycle time drastically. With unmatched accuracy and detail, the system provides end-to-end traceability of shipments to the customers. The all-in-one customer service web solution provides a single-window solution right from booking until POD (Proof of Delivery) is acknowledged. It also enables electronic execution of pick-up, e-way bill creation, and Part-B Updation, besides providing customers with informative dashboards, allowing for electronic payments, and much more.

Abhik Mitra, MD & CEO, Spoton Logistics stated, “2020 has been an uphill battle for mankind. Months into the pandemic, businesses and consumers have found their way through to the new normal. With an increased adoption of ecommerce in the country, companies are betting big on online sales this festive season. The just-in-time expansion will help us significantly increase scalability for our customers while our web portal for them would ensure paperless and quick transactions. Moreover, Spoton Logistics is uniquely positioned as one of the most agile, innovative, and forward-thinking companies that can cater to the logistics needs of businesses in the current challenging business environment.”

“We ended the month of June & July with a recovery of greater than 90% of pre-lockdown figures, and have surpassed our pre-COVID revenues during September. With the onset of the festive season, we are poised to further build on this momentum and have designed an effective roadmap for the same.”, he further added.

Uday Sharma, COO, Spoton Logistics added, “Serving over 5,000 customers in India, we planned well in advance of the festive season to ensure increased efficiency and growth this year. We are confident that with the integration of technology and well-designed infrastructure, we will be able to capitalise on the festive season despite the challenges prevailing in the market.”

Spoton Logistics betting big on AI-based Video Analytics to Ensure Operational Excellence

Abhik Mitra, MD & CEO, Spoton Logistics

Spoton Logistics, India’s technology & engineering driven express logistics company, is deploying AI-based Video Analytics solutions in one of its largest hubs in a bid to revolutionize performance and operational excellence. The AI-based system adds intelligence to the CCTV camera by analyzing video feed, identifying abnormal events, and sending automated alerts in real-time.

Over the years, the installation of cameras at logistics hubs and the use of digital technology has helped Spoton Logistics collect data at every checkpoint and provide end-to-end real-time visibility to all stakeholders. This, coupled with the power of AI is now proving to be a game changer. The AI-based Video Analytics solution deployed by Spoton Logistics is at the epicenter of its technological innovation and is helping the business in ways more than one. 

Helping ensure COVID-19-related compliance, it is capable of detecting distances between individuals and alerting in case social distancing norms are not being followed. The algorithm also helps identify a person not wearing a mask where he/she should, thus helping in better implementation of the safety protocols. The use of this solution in supply chain management has helped evoke transparency throughout the process and has provided business intelligence so as to prevent Theft, Pilferage, Damage, etc, thereby minimizing the risk of disruption at any point in the supply chain. 

Commenting on the development, Abhik Mitra, MD & CEO, Spoton Logistics stated, “COVID-19 has had an indelible impact on businesses. It is, thus, of the highest priority for businesses to optimize their costs and increase efficiency. Almost two-thirds of the logistics costs are hidden, which is attributable to theft and pilferage of cargo, and holding of inventory.  AI helps address this in an effective manner by automating processes and providing real-time visibility and alerts so that corrective measures can be taken. Being a technology and engineering driven company has always helped us stay ahead of the curve. Moving ahead with the same vigor, we will continue to invest in technology and automation such as Last-Mile Delivery Management, Interactive Chatbot, and IoT."

Rajesh Kapase, IT Director, Spoton Logistics, added, “Industry experts predict that digital transformation of the logistics sector could translate into a value of $1.5 trillion for players in the logistics sector and an additional $2.4 trillion worth of societal benefits by 2025. AI is indeed a powerful tool that can potentially unravel the critical challenges and inefficiencies in the logistics space. We have dedicated our resources to invest heavily in technology and will continue to explore ways in which it can complement our teams’ efforts and further increase their productivity."

Machine Learning, Artificial Intelligence, and advanced analytics drive automation and deliver actionable insights that help Spoton Logistics make intelligent business decisions affecting the company’s bottom line. Well-equipped with new-age technologies and driven by a forward-thinking leadership team, the company is now focused on better streamlining supply chains in a customer-centric world. 

About Spoton Logistics:

Spoton Logistics is a leading multi-modal express logistics company, operating across 230+ locations covering 22,000+ pin codes to ensure timely and secure movement of goods. Spoton Logistics started its journey in 2012 when private equity firm India Equity Partners bought the domestic business from TNT India. In 2018, Spoton partnered with a consortium of investors led by Samara Capital to invest in and build out the next stage of Spoton's growth.

Backed by a motivated team of 1300+ enthusiasts, Spoton Logistics is headquartered in Bangalore. Its vast, well-established network and professional resources ensure seamless logistics for companies in an array of industries such as Hi-tech, Automotive, Engineering, Pharmaceutical, Electronics & Electricals, and Lifestyle, Retail & eCommerce.