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| Abhik Mitra |
Spoton Logistics, India's leading engineering and technology-driven express logistics company, has expanded its logistics network, by scaling up logistics hubs in Nagpur, Bengaluru, and Chennai respectively. The hubs offer comprehensive facilities to expand the horizon of deliveries during the festive season and support future growth in the regions.
With its comprehensive delivery network, Spoton Logistics will continue to enable timely deliveries for eCommerce and retail giants in India. Currently enabling the delivery of 17,500 consignment notes (around 1,40,000 pieces) each day, Spoton Logistics is expecting a significant surge this festive season with Retail, eCommerce, and FMCG sectors driving this spike.
Festive season accentuates the importance of delivering an enhanced customer experience. Spoton Logistics offers an easy-to-use Customer Self-Service Portal where customers can place and track their orders seamlessly; reducing the overall cycle time drastically. With unmatched accuracy and detail, the system provides end-to-end traceability of shipments to the customers. The all-in-one customer service web solution provides a single-window solution right from booking until POD (Proof of Delivery) is acknowledged. It also enables electronic execution of pick-up, e-way bill creation, and Part-B Updation, besides providing customers with informative dashboards, allowing for electronic payments, and much more.
Abhik Mitra, MD & CEO, Spoton Logistics stated, “2020 has been an uphill battle for mankind. Months into the pandemic, businesses and consumers have found their way through to the new normal. With an increased adoption of ecommerce in the country, companies are betting big on online sales this festive season. The just-in-time expansion will help us significantly increase scalability for our customers while our web portal for them would ensure paperless and quick transactions. Moreover, Spoton Logistics is uniquely positioned as one of the most agile, innovative, and forward-thinking companies that can cater to the logistics needs of businesses in the current challenging business environment.”
“We ended the month of June & July with a recovery of greater than 90% of pre-lockdown figures, and have surpassed our pre-COVID revenues during September. With the onset of the festive season, we are poised to further build on this momentum and have designed an effective roadmap for the same.”, he further added.
Uday Sharma, COO, Spoton Logistics added, “Serving over 5,000 customers in India, we planned well in advance of the festive season to ensure increased efficiency and growth this year. We are confident that with the integration of technology and well-designed infrastructure, we will be able to capitalise on the festive season despite the challenges prevailing in the market.”
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