Union Bank of India Unveils AI‑Powered SUDARSHAN Hub for Governance

Union Bank of India inaugurates ‘Union SUDARSHAN’ a first-of-its-kind Centralised Banking Intelligence Hub for real-time governance, risk oversight and operational excellence, 14 Other New Initiatives and Union Bank Museum

Union Bank of India on 10.09.2026, inaugurated ‘Union SUDARSHAN’, the Bank's first fully automated, centralised banking intelligence hub, marking a significant milestone in its digital transformation journey. The event, held at Union Bank of India, M.S. Marg, Mumbai, was graced by Shri Sanjay Lohiya (IAS), Secretary, Department of Financial Services, Government of India, in the presence of Shri Asheesh Pandey, Managing Director & CEO, Union Bank of India, along with Shri Nitesh Ranjan and Shri Ramasubramanian S, Executive Directors, and Shri Prakash Baliarsingh, Dr. Priti Jay Rao and Shri Prakash Chandra Kandpal, Non-Executive Directors on the Board of the Bank. Senior executives from other Banks, LIC and Indian Banks' Association were also present on the occasion.

At the event, Union Bank of India also launched 14 new strategic initiatives aimed at enhancing customer convenience, improving operational efficiency, and enabling seamless banking services. Designed after extensive research and consultation with field functionaries, the initiatives are intended to help the Bank's systems navigate and respond with far greater clarity, empowering employees to serve customers with confidence, speed and ownership.

The event also witnessed the inauguration of the ‘Union Bank Museum’, showcasing the Bank's evolution and milestones, celebrating its legacy, culture and contribution to India's banking and financial landscape, while paying tribute to the founders of Union Bank of India, erstwhile Corporation Bank and erstwhile Andhra Bank.

Chief Guest Address: Shri Sanjay Lohiya, IAS, Secretary, DFS, MOF, GOI highlighted the growing importance of cyber security in today's digital banking landscape and emphasised the effective use of technology to promote ease of doing business, strengthen cyber resilience, enhance customer-centric service delivery and support sustainable business growth. He encouraged the Bank to continue introducing initiatives that make it more robust, resilient and future-ready. He also highlighted the importance of engaging India's youth in the banking and financial ecosystem and harnessing their contribution towards the vision of a Viksit Bharat.

MD & CEO Remarks: Shri Asheesh Pandey, Managing Director & CEO, Union Bank of India, said, "Union SUDARSHAN reflects our vision of building a smarter, more agile and future-ready institution. By harnessing the power of data, artificial intelligence and intelligent automation, we are building efficiency across systems, strengthening governance, enabling proactive risk management and enhancing customer service."

About Union SUDARSHAN: Union SUDARSHAN represents a paradigm shift from conventional monitoring systems to an intelligence-led governance framework. Powered by advanced analytics, artificial intelligence (AI) and machine learning, the platform identifies anomalies across channels through intelligent behavioural baselines, combining automation with human governance. This enables early risk detection, stronger oversight and evidence-based decision-making, marking a strategic shift from reactive monitoring to proactive governance. The platform also features an exception-based alert management framework with automated escalation across hierarchies.

Executive Director Remarks: Shri Nitesh Ranjan, Executive Director, Union Bank of India, said “The 14 new initiatives launched today are aimed squarely at ease of doing business — for our customers and for our own staff. Each of them has been designed to simplify processes, cut down turnaround times and remove friction from everyday banking. Together, these initiatives mark a decisive step towards a more efficient, customer-centric Union Bank of India.”

Together, Union SUDARSHAN and the Bank’s strategic initiatives reflect Union Bank of India's continuing commitment to becoming a Bank for the Future — one that combines technology, efficiency and institutional legacy to deliver stronger governance, sharper agility and a superior banking experience for every stakeholder.