FedEx Innovation Lab Invests in Floship, A Supply Chain Solutions Provider; Forms Commercial Partnership Delivering What’s Next in E-Commerce

Investment from FedEx Innovation Lab and innovative collaboration strengthens

FedEx end-to-end digital fulfillment and returns solution

FedEx Corp. (NYSE: FDX) and Floship, a leading global circular supply chain solutions provider for e-commerce brands, today announced a partnership designed to provide enhanced fulfillment and logistics services to e-tailers worldwide.

Through investment by the FedEx Innovation Lab (FIL), the partnership will create an end-to-end digitalized fulfillment and return solution, enhancing operational efficiency through optimal inventory management and best-in-class delivery using FedEx services.

This partnership will give FedEx's e-commerce customers access to Floship’s global network of warehouses and powerful logistics platform’s capabilities to streamline their e-commerce fulfillment operations. At the same time, Floship’s customers will be able to leverage FedEx global networks as well as a full range of FedEx extensive transportation options to optimize their operations.

Additionally, FedEx’s and Floship’s cross-border e-commerce customers in Asia-Pacific, Middle East and Africa, Europe, and North America will gain access to enhanced fulfillment, last-mile delivery, as well as hassle-free returns.

This is the second investment by FIL, which makes early-stage investments in rising start-ups primarily in India to bring additional value in terms of capabilities and speed to market to start-up firms through FedEx global networks, resources, and customer base.

“FedEx continues to actively seek out strategic collaborations like this to help evolve our operations and product offerings to meet the needs of the modern supply chain,” said Kami Viswanathan, senior vice president, Middle East, Indian Subcontinent and Africa, FedEx Express. “Our approach allows mutual benefits to be gained through partnership as we seek to transform the global logistics industry.”

Speaking on the collaboration, Joshua Tsui, Floship’s CEO shared, “Floship is tremendously thrilled to be working alongside FedEx to redefine the global e-commerce fulfillment landscape. As more consumers around the world embrace e-commerce, businesses must come together to provide customers with innovative solutions that redefine the traditional linear supply chain. By bringing this collaboration to market, our mutual goal is to provide e-commerce brands and retailers with a one-stop, all-inclusive two-way supply chain solution that enables brands to grow at an exponential rate whilst simultaneously delivering a superior customer experience.”

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $93 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively and innovating digitally as one FedEx. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit fedex.com/about, or follow us on LinkedIn, and Facebook.

FedEx Express press releases are available on the World Wide Web at https://newsroom.fedex.com/newsroom/amea

Learn more about the latest insights to support small and medium businesses, please visit:  FedEx Business Insights 

About Floship

Floship’s global circular supply chain ecosystem solutions cover all aspects of the global supply chain, ensuring minimal operation effort for e-commerce businesses, and allowing business owners to concentrate on driving growth with investment flexibility while gaining peace of mind.

Learn more at www.floship.com or follow us on, LinkedIn.

FedEx Launches FedEx Innovation Lab to Fuel Digital Capabilities for What’s Next

Investment and commercial partnership program designed to foster promising start-ups in India and build smart logistics for all

FedEx Corp. (NYSE: FDX) has launched FedEx Innovation Lab (FIL) to cultivate and collaborate with rising early-stage digital start-ups in the key market of India as well as the wider region.

FIL will make early-stage investments in these partnerships and bring additional value in terms of capabilities and speed to market to start-up firms through the FedEx network, resources, and global customer base. These collaborations will help expand FedEx advanced digital capabilities globally as it continues to evolve its operations and product offerings to meet the needs of the modern supply chain. The partnerships formed through FIL will benefit customers globally.

FIL’s first investment is in Mad Street Den, a computer vision and Artificial Intelligence (AI) company that is a leader in enterprise AI solutions. The start-up’s AI platform enables marketing, product and technology teams to improve and optimize efficiencies. Their products are deployed across several industries, including retail, healthcare, finance, media and entertainment, education, and more.

“India is at the core of innovation strategies for global technology leaders. Following the recent announcement of our plans to open the first Advanced Capability Community in Hyderabad, FIL further reinforces the importance we place on tapping new technologies and a wide range of talent,” said Kami Viswanathan, Senior Vice President, FedEx Express, Middle East, Indian Subcontinent and Africa region. “There is much mutual benefit that can be gained as well as a tremendous opportunity to help transform the global logistics industry. We would welcome any interest from innovators in India with a shared interest in our vision.”

FIL is looking for more collaborations to help create smart logistics for all. FIL’s primary focus is India, which is now home to the world’s third largest start up ecosystem and has progressed in the ranks of the Global Innovation Index. India provides a rich pipeline of early-stage digital logistics firms from which FedEx can curate a meaningful portfolio of partners. The wider region is also a hotbed of technological innovation and partnership opportunities. 

“Innovation is embedded in our business strategy. As we celebrate our 50th anniversary this year, the launch of FIL is another exciting step in creating What’s Next for our customers. We are committed to using advanced technology and data-driven insights to create smarter supply chains with differentiated offerings to deliver greater value and experience for customers,” said Kawal Preet, president, FedEx Express, Asia Pacific, Middle East, and Africa (AMEA).

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $93 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively and innovating digitally as one FedEx. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit fedex.com/about.

FedEx Integrates WhatsApp Notifications into Digital E-Commerce Delivery Solution for Indian Consumers

Integration of WhatsApp in FedEx® Delivery Manager International makes last-mile delivery even easier

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world's largest express transportation company, is enhancing its services with delivery notifications and personalized options now available on WhatsApp. The integration of one of the world’s most popular instant messaging apps into the FedEx® Delivery Manager International (FDMi) e-commerce solution is launched in India.

FDMi is an interactive e-commerce delivery solution that provides customizable delivery options and alerts. E-tailers using the solution can offer their customers the ability to pick the timing and location of their deliveries to fit their schedule – and change the delivery address when the shipment is in transit – giving them extra flexibility at no extra cost.

The WhatsApp instant messaging social media platform has 2 billion active monthly users globally. Over 80% of the population over the age of 16 in India, use it, and for 96% of users it‘s the most favored social media platform. With such high penetration, the integration of WhatsApp into FDMi makes it a much more effective solution for e-tailers to offer to their shoppers.

Recipients expecting inbound deliveries receive a WhatsApp notification from FedEx upon shipment pickup. FedEx uses a META-verified WhatsApp business account which helps mitigate the risk of recipients responding to scams perpetrated on WhatsApp using the FedEx brand. Recipients can message and chat with FedEx directly as well as access tracking status and re-direct options with the click of a button directly in the WhatsApp chat window.

“We know that consumers have an increasing preference for personalized delivery services. Integrating social platforms of choice like WhatsApp into our digital solutions gives an added boost to the convenience we can offer to e-commerce customers,” said Salil Chari, senior vice president, Marketing and Customer Experience, AMEA. “This service enhancement that allows two-way engagement is another example of how we are working at the intersection of our digital and physical networks to create differentiated, customer-centric service experiences.”

The integration of WhatsApp into FDMi is a win-win for all participants in the e-commerce ecosystem. In an increasingly competitive online marketplace, FDMi helps e-tailers, especially SMEs, provide a differentiated service offer. Customers get more peace of mind through the traceability of their package on their mobile device, as well as an enhanced online shopping experience. It also helps FedEx minimize delivery attempts to recipients who may not be at the registered delivery address.

About FedEx Express

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed the delivery of time-sensitive shipments by a definite time and date.

Learn more about the latest insights in the logistics industry, please visit:

FedEx Business Insights Hub
LinkedIn FedEx Go Global

Fedex Deploys Electric Vehicles to Advance Sustainability Goal of Zero-emissions Last-Mile Delivery in India

FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, is deploying 30 electric delivery vehicles in Delhi as part of its goal to achieve carbon-neutral operations globally by 2040.

Introducing electric vehicles (EV) marks a critical milestone for FedEx, as the company plans to transform its entire parcel pickup and delivery fleet to zero-emission electric vehicles by 2040. FedEx has a goal of converting 50% of its global pickup and delivery vehicle purchases to electric by 2025, with that increasing to 100% by 2030. Last year, the company conducted EV trials in India to test the vehicle technology and assess the vehicles’ operational effectiveness on a standard route fully loaded with packages. Based on these trials, each new electric vehicle added to the FedEx fleet is estimated to save up to 1.3 tons of carbon Emissions annually.

“At FedEx, we have ambitious sustainability goals, and our phased approach to vehicle electrification is a crucial part of our roadmap to reduce environmental impact in pursuit of a greener world”, said Suvendu Choudhury, Managing Director of FedEx Express India Operations. “The increasing popularity of e-commerce means transforming our operations to be more sustainable is more important than ever. The electrification of our fleet will go a long way towards minimizing carbon emissions in our operations while at the same time sustainably delivering to the same service standards,” he added.

Electric vehicles provide a technologically advanced, clean, and smart solution for e-cargo mobility. In addition to addressing the core need of timely and efficient last-mile deliveries, electric vehicles also help meet the future commitment and aspirations of its conscientious customers to achieve net zero carbon footprint. Its container is made of light-weight, durable materials that suits the logistic industry demands.

According to the research commissioned by FedEx, nine out of ten consumers in India expect businesses to deliver sustainably and those with sustainable operations are likely to get more business. Eight out of ten prefer to buy from companies with an effective environmental, social, and governance (ESG) strategy in place.

In 2003, FedEx was the first delivery company in the world to use hybrid vehicles for pickup and delivery and, in 1994, the company used its first electric vehicle – an acid battery-powered vehicle in California. FedEx has been a vocal advocate for improved fuel efficiency standards and policies to support the commercial deployment of alternative-fuel vehicles.

About FedEx Express

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date.

About FedEx Corporation

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $94 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively and innovating digitally under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 550,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit fedex.com/about.

India Sends Three Student Teams to the Asia Pacific Junior Achievement International Trade Challenge Competition

Over 450 students participated in the Indian FedEx / Junior Achievement (JA) International Trade Challenge Competition

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world's largest express transportation company, together with tGELF/JA, announced the three winning teams at the second FedEx/JA International Trade Challenge India National Competition. The annual competition recognizes student-run businesses that best exhibit the principles of global connectivity, with selected teams moving on to compete at the APAC (Asia Pacific) level.

Over a period of five months, the phased competition featured a series of virtual workshops attracting more than 450 students from 33 schools across India. The workshops included interactive learning sessions, inspirational talks, and mentoring from FedEx, tGELF/JA India, and industry experts on key concepts of building market entry strategies and global trade.

The three student teams identified to represent India in the Asia Pacific FedEx/JA International Trade Challenge Competition later this year are —

1. Shiv Nadar School, Gurgaon, 
2. The Shri Ram School Aravali, Gurgaon,
3. Padma Seshadri Bala Bhavan Sr Secondary School, Chennai. 

To foster cross-cultural collaboration at the APAC competition, the Indian students will be re-grouped into new teams comprising of participants from more than 10 Asia Pacific member nations. This change in team structure gives students a dynamic platform to share experiences with participants from other locations, gain global perspectives, and encourages collaborative thinking.

Mohamad Sayegh, Vice President, India Operations for FedEx Express said, “Entrepreneurship has been a part of our DNA since FedEx was founded in 1973, and I’m inspired to see these talented young people build business models to address challenging real-world problems. India is home to a thriving entrepreneurship ecosystem that drives transformation with new ideas and solutions. Through the International Trade Challenge, FedEx aims to nurture the entrepreneurial spirit and skills of enterprising students, whose ideas have the potential to prepare India and the world for what’s next. We wish them the very best as they move to the next round of the competition.”

Maziar Sabet, President and CEO of JA Asia Pacific said, “A very important element of the ITC competition is the evolution of traditional classroom learning to real-life, hands-on experience, and I have no doubt that this experience will prove invaluable and serve our students from India now and in the future. JA’s mission to prepare young people for the 21st century workplace has never been more relevant and our belief in our future leaders in India has never been stronger.”\