37% of Entry-Level Tasks in India Already Done by AI, Finds Cognizant and Pearson Study

• Employers to focus on interdisciplinary skills; expect new hires to supervise AI

Cognizant (NASDAQ: CTSH) and Pearson (FTSE: PSON.L) today released findings from their joint study, The AI Workforce Pulse: The Adaptability Imperative, highlighting how artificial intelligence (AI) is transforming India’s entry-level workforce at a faster pace than the global average, while simultaneously creating new career pathways and urgent skilling challenges.

Based on a survey of 750 HR leaders across the US, UK and India, the study finds that 37% of entry-level tasks in India are already performed by AI, compared to a 33% global average, with 18% of HR leaders reporting that AI now handles half or more of entry-level work, signalling accelerated disruption in one of the country’s largest workforce segments.

The findings point to four interconnected shifts shaping the AI workforce ahead:

Roles are Being Reinvented

• Nearly all (96%) HR leaders expect entry-level roles to evolve into positions where employees supervise or manage AI systems within the next five years.
• Nearly all HR professionals (94%) expect AI will generate new entry-level roles in the next five years that didn't exist before.
• More than 90% of respondents say middle managers are instrumental to redefining job roles as AI changes the day-to-day work of team members.
• Nearly all HR professionals (98%) are increasing focus on AI skills even for non-technical roles.

Employees in these roles are increasingly expected to manage AI outputs, validate decisions, interpret results and apply human judgment.

In India, 80% of organisations report that AI is enabling employees to focus on higher-value work, compared to 77% globally.

Human and Interdisciplinary Skills Are Increasingly Important

• Nearly all (97%) report soft skills matter more than ever, reflecting a need for adaptability, problem-solving, and human judgment.
• Two in three HR professionals (67%) report they value liberal arts degrees more than they used to in light of AI advancements.
• Nearly 7 in 10 (69%) HR professionals say broad, interdisciplinary backgrounds are more important for early-career talent than deep, specialized skillsets, with 65% of HR professionals in India reflecting this shift.

In addition, 91% of organisations in India place greater value on AI skills for non-technical roles, signalling a broader redefinition of what “job-ready” talent looks like.

Demand for AI Skills Is Rising, but Readiness Is Uneven

• 91% of HR professionals report increased employee demand for AI training over the past 12 months.
• 60% say their L&D programmes cannot keep pace with how quickly AI is transforming jobs, with India reporting a similar challenge at 63%.
• 54% of HR professionals say their organizations proactively arrange AI upskilling in anticipation of future roles evolving, while 46% say their organizations are not proactively arranging this training.

At the same time, India shows relative strength in how organisations are approaching learning:

• 63% of organisations in India have allotted time for AI training, higher than the U.S. (49%).

However, 61% of organisations in India report challenges finding the right talent, reflecting the pace at which skill requirements are evolving.

Middle Managers Are Critical to AI Adoption

• 95% of HR leaders say middle managers are critical to ensuring employees use AI effectively.
• 92% say middle managers play a crucial role in redefining job roles as AI reshapes day-to-day work.

Leadership Statements

Rajesh Varrier, President – Global Operations and Chairman & Managing Director, Cognizant India, said, India is at the forefront of how AI is transforming entry-level work, with organizations already embedding AI into day-to-day operations at scale. We are seeing a fundamental redesign of roles, where early-career talent is expected to work alongside AI and focus on higher-value outcomes.

AI is reshaping the talent landscape and exposing the limits of traditional talent and learning models,” said Kathy Diaz, Chief People Officer, Cognizant.

The new findings build on Cognizant’s earlier New Work, New World 2026 study, which found that AI is already impacting 93% of jobs, underscoring the urgency for employers to prepare for changing role expectations. Cognizant sees early-career talent as increasingly important in an AI-enabled workforce. After hiring 20,000 fresh graduates in 2025, the company expects to exceed that number in 2026, reflecting its continued investment in early-career talent and skill development as work evolves.

As work evolves, the most successful organizations will focus less on replacing tasks and more on building the capabilities that help humans and AI work together. That starts with early-career talent, said Ali Bebo, Chief Human Resources Officer, Pearson.

Through their partnership, Cognizant and Pearson are working together to help recent graduates, apprentices and mid-career professionals build skills in AI, cloud and digital technologies. Pearson supports Cognizant’s existing workforce development programs, including Synapse and its Immersive Learning Center in Chennai, to help create stronger development paths for the workforce.

Methodology

Cognizant and Pearson commissioned independent market research conducted by Wakefield Research in three markets: the US, UK and India, between March 23 and April 3, 2026, using an email invitation and an online survey among 750 HR professionals.

About Cognizant

Cognizant (NASDAQ: CTSH) is an AI builder and technology services provider, building full-stack AI solutions for clients. See how at www.cognizant.ai or @cognizant.

About Pearson

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. Visit us at plc.pearson.com.

Forward-Looking Statements

This press release includes statements that may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.

LTM Launches AI1000 CoE to Build 1,000+ Forward Deployed Engineers for Enterprise AI Adoption

LTM, the Business Creativity partner to the world’s largest enterprises, today announced AI 1000, a strategic workforce transformation initiative anchored by a dedicated Center of Excellence (CoE). The program will develop a pool of 1,000+ AI-certified engineers, including Forward Deployed Engineers (FDEs), to help enterprises adopt, deploy, and scale AI.

The launch comes amid a major shift in enterprise tech talent. The FDE — among the fastest-growing roles in the AI ecosystem — combines the technical knowledge of LLMs and domain SLMs with business understanding to turn ideas into quantifiable ROI accretive outcomes and to drive client adoption. AI 1000 is LTM’s structured response to this shift: it provides the training, platforms, and governed career frameworks to develop FDEs at scale.

AI1000 takes an end-to-end approach to talent development via a four-stage model: Identify, Enable, Deploy, and Govern. It starts by identifying high-potential engineers using a proprietary AI Readiness Index. This is followed by curated learning journeys focused on AI-native skills and on validating capabilities through hackathons and real-world use cases. Qualified engineers are then deployed into AI programs.

A governance framework tracks performance, captures insights, and feeds its learnings back into the system. This creates a continuous cycle of capability building and growth. The CoE is supported by an integrated platform ecosystem for governing delivery with transparency, speed, and adaptability, better enabling our FDEs to achieve and measure business impact for clients.

“The role of the technology engineer is evolving rapidly. AI1000 is built with the purpose of enhancing workforce productivity in creating tangible business outcomes. Through the AI 1000 CoE, we are building structured pathways to develop the combination of technical excellence and domain expertise to enable this purpose — and prepare our talent for the future,” said Venu Lambu, CEO and Managing Director LTM.

With over 6.5 million learning hours, nearly 84% learning penetration, more than 15,000 external AI certifications, and more than 24,000 AI-trained associates, LTM has built a strong foundation for AI adoption. AI1000 formalizes these efforts into a structured, evidence-based program with defined role pathways, measurable milestones, and a governed deployment framework. Success will be measured not by the number of employees trained, but by the outcomes those engineers deliver.

About LTM

LTM- a Larsen & Toubro Group Company — is an AI-centric global technology services company and the Business Creativity partner to the world’s largest enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM owns outcomes for our clients, helping them not just outperform the market, but Outcreate it. Read more at LTM.com.

Indian IT Firms See Fewer Young Faces—A Shift in Workforce Dynamics

Two of Indian IT giants – TCS and Infosys – have seen a notable drop in employees under 30 in recent years. TCS's share of young workers fell from 59% in FY22 to 50.3% in FY24, while Infosys saw a decline from 60% to 55%.

This shift is largely due to lower hiring of freshers following the post-pandemic hiring surge. IT firms had aggressively recruited to meet booming demand, but as growth expectations slowed, fresher intake dropped. Additionally, rising interest rates have tempered demand for IT services, leading companies to skip campus placements and focus on experienced talent.

Interestingly, while the share of young employees has declined, the proportion of senior employees over 50 has increased. This could be a temporary trend, as IT firms typically prefer a higher share of young staff to keep wage bills lower. If growth picks up, fresher hiring might rebound.

The decline in young employees at TCS and Infosys has been analyzed by multiple sources. Mint conducted a detailed analysis of workforce trends, highlighting the drop in employees under 30. Additionally, TechGig has reported on the shift, citing industry experts on the reasons behind reduced fresher hiring.

This decline in young employees isn't just limited to TCS and Infosys —it's a broader trend across the IT sector. Many Indian IT Firms have reduced fresher hiring due to slower growth expectations and rising interest rates, which have tempered demand for IT services.

For example, Wipro and HCL Tech have also seen a drop in the proportion of employees under 30, though exact figures vary. The post-pandemic hiring surge led to an overstaffing situation, and now companies are adjusting their workforce composition. Some firms have even skipped campus placements, focusing instead on experienced professionals.

What do you think—could this shift impact innovation and workplace dynamics in the long run? Do comment below....