Amdocs and Google Collaborate for Real-Time Data Insights

Amdocs, a leading provider of software and services to communications and media companies, has recently partnered with Google Cloud to enhance data insights for communications service providers (CSPs).

Through this collaboration, Amdocs leverages Google Cloud's unified AI-ready data platform, enabling CSPs to make better business decisions using real-time data insights. This joint effort empowers CSPs to unlock new opportunities for innovation, efficiency, and customer experience improvements.

Amdocs’ AI and Data Platform (previously DataOne) now leverages Google Cloud’s unified AI-ready data platform to help CSPs better leverage data to make business decisions. Further, the platform also uses Google Cloud Architecture Framework to create a layered and service-based architecture that leverages best practices for operational excellence, reliability

By combining Amdocs’ data insights with Google Cloud’s AI capabilities and BigQuery’s data assets, service providers can unlock new opportunities for innovation and efficiency, transforming customer experiences, business operations and revenue performance, helping CSPs evolve into true AI-driven service providers.

Amdocs will be showcasing its Google Cloud-supported AI and Data Platform capabilities at TM Forum’s Digital Transformation World event in Copenhagen, Denmark.. 

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