Infosys to Transform Australian Telecom Giant Telstra's Software Engineering and IT
Dinesh Rao, Executive Vice President, Co-Head of Delivery, Infosys and Kim Krogh Andersen, Group Executive, Product and Technology, Telstra along with Infosys and Telstra leaders

Infosys has announced a strategic multi-year collaboration with Telstra, Australia's leading telecommunications and technology company. This partnership is set to accelerate Telstra's software engineering and IT transformation journey, aiming to enhance the customer experience significantly.

Leveraging Infosys' AI-first suite of offerings, Infosys Topaz, and cloud suite of offerings, Infosys Cobalt, the collaboration will provide a robust engineering backbone to simplify Telstra's technology landscape. This move is expected to support Telstra's transformation into an innovation-led enterprise.

The collaboration builds on a longstanding relationship between the two companies, with Infosys introducing modern product engineering practices to elevate both customer and employee experiences. Executives from both companies have expressed their commitment to developing the best products and services for Telstra's customers, highlighting the importance of strategic partnerships in the era of Generative AI and digital adoption.

Telstra is Australia's leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets.

The Australian telecommunications company has also been expanding its operations in India. Telstra has established a Global Capability Centre (GCC) in Bengaluru in July 2019. The company has also launched two new innovation and capabilities centres in Pune and Hyderabad, as well as a product engineering lab in Bengaluru. These facilities are part of Telstra's strategy to leverage Indian talent to drive global technology work from India.

Kim Krogh Andersen, Group Executive, Product and Technology, Telstra, said, “Consumers around the world have significantly increased their expectations when it comes to the seamless, digital delivery of their products and services. As we approach the tipping point of Generative AI and an avalanche of digital adoption, strategic partnerships with global leaders such as Infosys are critical to support our shared ambitions for digital leadership.”

Kieran O’Meara, Executive, Software Engineering and IT, Telstra, said, “Telstra and Infosys have been partners for over 20 years, a collaboration that has yielded immense value for both organizations. The renewal of this collaboration reinvents how we work together more strategically for the next wave of change in our industry. With the evolution of software product engineering, open architecture, and next-generation technologies such as AI, together, we will develop the best products and services for Telstra’s customers.”

Salil Parekh, Chief Executive Officer, Infosys, said, “Infosys has a long-standing association with Telstra supporting its many evolutions over the last two decades and we’re excited to work with them on the next chapter of this journey. By leveraging Infosys Cobalt and Infosys Topaz, we can help Telstra accelerate its strategy for growth.”

Anand Swaminathan, Executive Vice President and Global Industry Leader, Communications, Media, and Technology, Infosys, said “Telstra and Infosys stand as trailblazers in technological innovation, united by a shared vision. This collaboration underscores our commitment to delivering innovative cloud and AI-led solutions that will help position Telstra as a leader in this new era.”

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