Over 15% of Consultations in the US to be Delivered Digitally in 2025

Hampshire, UK – 9th August 2021: A new study by Juniper Research has found that the number of teleconsultations performed globally will reach 765 million in 2025; rising from 422 million in 2021, representing 80% growth. Teleconsultations enable patients and healthcare providers to interact remotely using dedicated healthcare portals, apps or consumer video calling platforms.

The report found that, for teleconsultation services to become an integral element of healthcare provision, platforms must develop solutions that cater to differing capacities of regional healthcare sectors. It identified cloud services and 5G connectivity as key to enabling local healthcare providers to benefit from remote teleconsultation technologies.

For more insights, download our free whitepaper: The Doctor is Always In: How Teleconsultations Improve Patient Care

North America & Europe Leading Market Development

The new report, Telemedicine: Emerging Technologies, Regional Readiness & Market Forecasts 2021-2025, predicts that the average patient globally will use teleconsultation services 3.6 times per year. However, the need for mobile devices and connectivity will limit uptake of teleconsultation services to developed regions and, accordingly, it predicts that over 50% of teleconsultations will occur in North America and Europe by 2025.

Research author Adam Wears explained: ‘Teleconsultation services require high bandwidth, which is often unavailable in developing regions; limiting the impacts of services in these areas. However, the report predicts that 5G technologies can be used as a last-mile solution to underpin service provision in areas where Internet connectivity is sparse or inadequate.’

Savings of $21 Billion in Healthcare Costs

The report also acknowledged that, by virtue of their ability to streamline administrative and patient‑facing tasks, telemedicine technologies are capable of delivering significant cost savings for healthcare providers, worth over $21 billion by 2025 globally. It predicts that the integration of consumer healthcare wearables into teleconsultation services will enable healthcare providers to more efficiently obtain patients’ health data without the need for a physical visit. As a result, the report urges teleconsultation platforms to develop cloud-based services that are capable of securely housing sensitive healthcare information.

Download the whitepaper: https://www.juniperresearch.com/whitepapers/how-teleconsultations-improve-patient-care

Telemedicine market research: https://www.juniperresearch.com/researchstore/key-vertical-markets/telemedicine-research-report

Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports and industry commentary.


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