UiPath Helps Build Proficiency in Robotic Process Automation with Koenig

UiPath, a leading enterprise Robotic Process Automation (RPA) software company, has collaborated with Koenig Solutions, an IT training organisation, to offer courses aligned to UiPath Certified Professional (UCP) certifications. As a Learning Partner (ULP), Koenig will develop training programs that will be a combination of in-person, online and blended sessions.

This year has seen growth in the adoption of AI and automation at an enterprise level, thereby increasing the demand for employees with these skills. With the rising need for more trained resources, upskilling and reskilling employees are becoming increasingly critical. While these courses are designed to meet learning requirements for existing employees at an individual and organizational level, it will also help prepare new entrants that require experience as RPA Developers, Business Analysts, Solution Architects, RPA Architects and others.

“India has always been a key technology hub and global destination for enterprises in search of a skilled taskforce. I am happy to say that our partnership with Koenig will help place India’s workforce at the forefront for automation talent,” said Manish Bharti, President, UiPath, India and South Asia.

Speaking about the significance of the partnership, Rohit Agarwal, CEO, Koenig Solutions added, “Collaboration is a powerful tool. By working with UiPath, we will be able to expand our reach and cater to the increased skill development requirements in the RPA ecosystem.”

Alok Shrivastava, Vice President - Learning Alliances and Certification, UiPath went on to say, “UiPath has been fostering the next generation of automation task force with various programs and initiatives. This collaboration is another nod in our commitment toward furthering the RPA learning ecosystem, and increasing accessibility across segments.”

ULP courses offered by Koenig Solutions will be delivered through an instructor with valid UCP credentials and the technical and instructional expertise required for instruction. The courses will provide participants with a holistic and structured training experience including preparation guidance for the certification exam. The courses will comprise of lectures, hands-on practice sessions, capstone projects, UiPath software and industry best practices.

AirAsia partners with JIFFY.ai for Digital Transformation with Robotic Process Automation

AirAsia Group is accelerating its ongoing digital transformation journey further by implementing robotic process automation (RPA) in collaboration with Silicon Valley and India-based enterprise automation platform JIFFY.ai.

Chief Transformation Officer Azli Mohamed said the implementation of RPA followed a review of AirAsia’s internal processes and workflows, which showed that business process automation can be done easily with the right tools in place. 

“At AirAsia, we continuously seek to push the boundaries of innovation. RPA will allow our workforce to automate mundane and repetitive tasks, which will free up valuable time to focus on other tasks that require thinking and experience-based judgment.

“RPA will enable us to increase productivity, reduce errors and redeploy resources to higher-value functions. All these benefits will ultimately translate into sizeable cost savings and top-line revenue growth.”

AirAsia has appointed India and US- based JIFFY.ai to initiate its RPA adoption, which began in May 2020. The implementation leverages JIFFY.ai’s artificial intelligence (AI)-enabled automation platform, which brings intelligent automation, intelligent document processing and analytics together in a single solution.

“We are delighted to have been chosen as the partner for AirAsia to help them on their digital transformation journey,” said Babu Sivadasan, Co-founder and CEO, JIFFY.ai. “The JIFFY.ai AUTOMATE platform is expandable and extensible and will give them the intelligent automation power they need to streamline and improve complex business processes while supporting innovation to help the business grow.”

The RPA adoption within AirAsia Group is led by select internal functions and departments in stages and will include innovative use cases to boost existing revenue optimization. Business process automation represents the next step forward in AirAsia Group’s ongoing digital transformation process across the organization, which has been ongoing since 2016. 

Pioneering RPA projects are identified through AirAsia Group’s CEKAP framework, which is designed to facilitate innovation and promote efficiency internally. Among departments identified to-date include AirAsia Global Shared Services, which expects to achieve significant cost savings and efficiency gains within 180 days of RPA adoption.

The latest key milestones in the digital transformation journey so far include the implementation of end-to-end contactless procedures in May 2020 to facilitate essential travel. These procedures include contactless payment kiosks, enhanced features on the AirAsia mobile app and contactless kiosks in all operating airports across Malaysia, Thailand, Philippines, Indonesia, and Japan.

With the contactless kiosks, guests making their essential travel can print their boarding pass and baggage tag after checking-in online on airasia.com or through the mobile app, ensuring a full contactless check-in process. The enhanced AirAsia mobile app enables travelers to scan their passports via the app itself, further facilitating a contactless check-in process with more features to be progressively added moving forward.

JIFFY.ai is an RPA platform that leverages machine learning and artificial intelligence technology to help companies in automating tasks and processes, thus making operations

more time and cost-efficient. JIFFY.ai has development centers in Silicon Valley, Thiruvananthapuram, Bangalore and Kochi. JIFFY.ai’s Thiruvananthapuram centre is a Centre of Excellence in cutting edge technologies like Artificial Intelligence, Machine Learning and Natural Language Processing.

"While We Welcome AI, We should also Realize its Implications and Consequences - Suresh Prabhu at World AI & RPA Show

The recent announcement of corporate giants Reliance Jio and Microsoft coming together in a 10-year partnership to provide digital solutions to Indian startups has shown us that India is getting serious about going digital. While technology is evolving at an exponential rate, most Indian industries are led by the fear of being left behind when it comes to having the competitive advantage of leveraging emerging technologies in their businesses. The growing interest of Indian organizations in deploying 5th generation technologies such as Artificial Intelligence, Machine Learning and Robotic Process Automation (RPA) is likely to drive significant growth in investments in this space. According to Accenture, AI has the potential to add US$957 billion, or 15% of India’s current gross value in 2035, and with the RPA market growing immensely at 63.1% to US$846 million last year, research firm, Gartner predicts that by the end of 2022, 85% of large organisations will have deployed some form of RPA.

In India, RPA is finding itself to be most significant in the BFSI, BPM and F&A sectors, with the highest adoption rate through multi-process use case implementations. Indian banks such as State Bank of India (SBI) and Bank of Baroda are already betting big on AI. However, being the IT capital of South Asia and a leader in producing IT infrastructure and manpower, where does India stand as a potential contender in the race for AI and RPA leadership among top countries like South Korea, the United States, Germany, Singapore and Japan? 

NITI Aayog’s plan to establish a National Program on AI spells out the government think tank’s AI strategies that are set to roll out in critical areas such as agriculture, healthcare, education, Smart Cities and Infrastructure and Smart Mobility. 

At the global AI conference, World AI & RPA Show that was hosted in Mumbai recently, Suresh Prabhu, India's Sherpa to G7 and G20 and former Union Minister for Commerce and Industry stressed on the importance of India’s national strategy to leverage AI for economic benefits. In his keynote, he added, “Even the most developed economies are still trying to comprehend how to deal with artificial intelligence. We must look at the ethical side of emerging technologies and make sure that while we welcome AI, on one hand, we should also realise its implications, consequences and how to deal with it in a rational manner.”  

The conference hosted close to 550+ top C-level executives that included AI & RPA business solution providers, innovative startups and investors who came together to contribute to the global conversation on AI and India’s stake in the AI revolution.

As one of the most attractive destinations for startups, the conference also hosted the Pegasus Tech Ventures Startup World Cup Regionals that provided a platform for nine startups in the tech space to pitch their innovative solutions to global investors. Bengaluru–based drone and Data Analytics organization, AeroLogiks triumphed as the winner of the pitch competition. 

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With Robotic Process Automation, Improve Healthcare Operational Efficiency and Patient Engagement

Multiple partners in the healthcare industry, i.e. patients, doctors, labs, hospitals etc are faced by challenges that disrupt streamlining of processes as a whole. Clinivantage RPA© is a disruptive solution designed to resolve these challenges; 80% leaders in the healthcare space indicate patient engagement, cost reduction and efficiency as one of their top three priorities. The automation of these flows is an important strategy for improvement to cut costs and improve efficiency.

Robotic process automation (RPA) is not the 1st option in this industry, as the current EHR systems are not capable to handle such challenges, while we know that in healthcare, RPA has the potential for radical transformation. Clinivantage RPA tools can go far beyond the automation of simple workflows, help improve and automate tasks and workflows that impact patient engagement and repeated tasks. This helps providers to reduce costs and gain efficiency, but also increase the quality of patient care and the amount of time spent with patients. Clinivantage can automate various complex tasks for medical professionals and administrators in hospitals and clinics; help of Clinivantage RPA, healthcare institutions can improve their efficiency and offer better medical care for their patients.

Carrying out multiple procedures and tasks such as billing and claims management, patient onboarding, delegating medical professionals, collecting patient reports and data, and providing prescriptions are repeated tasks and often errorprone. Traditionally, these tasks are managed or monitored manually while executing and tracking these are time-consuming. Rules and regulations are constantly changing and to keep up to speed takes time for compliance; and non-compliance of regulations result into fines & shutdown of hospitals.

Why Clinivantage RPA is important for Providers, like hospitals and clinics both.

Increasing Costs: Costs are growing at an average annual rate of 7 to 10%, globally. It is essential to build more streamlined processes to save money and cut health care costs, remove redundant process and improve - automate flows, like patient appointment scheduling, implementing discharge instructions, manage care flows in chronic care disease management.

Evolving Demographics: According to the WHO, developing nations will see a growth to 1.5 billion in 2050 (people aged 65 or older). Current infrastructure will not be able to keep pace with the number of increase in patients. Streamlining claims management, better automation & speeding up account settlements are some of the processes ripe for automation using RPA.

Improved Customer Experience: Consumer behaviour is changing, patients are choosing how and with whom they engage for their healthcare needs; the quality of healthcare is increasingly important with the new generation of customers. There is a decline in graduating doctors, challenges in care of quality for patients is up, & administrative tasks are adding up. Improving the healthcare cycle for chronic care management, Managing healthcare workflows for managing episodes to long term care using RPA can help hospitals and doctors better engage with patients, with much improved outcomes and patient satisfaction. Current staff can be elevated to higher-functioning roles using their clinical expertise and reduce administrative functions. This leads to employees that are fulfilled, and & devoted to patient care.

Improved Revenue cycles:  Clinivantage RPA can help hospitals expand far past back office functions, towards improvement in revenue cycle and administrative processes. CVRPA can improve billing efficiency; reduction in write-offs by managing changes in code across billing cycle, automating time-consuming repetitive processes. Clinivantage RPA can help hospital cut costs, increase efficiency, and drive high quality care for patients, there are many roles that Clinivantage RPA tools plays in achieving these goals.

Connected IoT devices: Clinivantage via it’s RPA connected devices can monitor patients & provide real time quality care. Doctors have more time to spend with their patients as RPA helps to manage their workload while freeing up caregivers to focus on their patients.

Clinivantage RPA as a component of healthcare

Clinivantage RPA plays a very important role in transforming the healthcare system; with the Pro.Care PaaS platform, a complete end to end technology stack, Clinivantage solutions can transform the healthcare industry, helping providers - hospitals, doctors and patients - & improve engagement between patients and providers.

RPA delivers via continuous feedback data can improve performance and optimize processes. RPA systems collect data on efficacy of processes and use this to improve the program with every iteration. Over time, Clinivantage platform helps improve providers, making them even more efficient, more accurate and more helpful to their workload.

One major drawback of leveraging RPA with current technology healthcare solutions is that RPA can only process structured data and work with a rule-based approach. Clinivantage solves this by having structured data and implementing an intelligent process automation (IPA) making Clinivantage RPA much smarter. With the help of cognitive technology and machine learning, our IPA can process can also use structured and unstructured data and implement RPA across the entire Clinivantage platform.

Clinivantage RPA is an essential tool for providers; helps better streamline processes, save expensive costs on repeated labor functions, improve efficiency, and enhance the quality of care.

Above Content is an Authored Content by Nilesh Jain, a serial entrepreneur and a strategy advisor for emerging entrepreneurs and start-ups. He is an Alumni of Carnegie Mellon University and the co-founder of CliniVantage Healthcare Technologies Inc, an integrated and award-winning SaaS-based platform that revolutionizes the way healthcare professionals engage with patients and changes the way consumers consume healthcare services; giving them more control to manage their wellness.

Neelessh has been featured on CNBC channel, highlighting the impact of technology on public health. He has been recognized as the top 30 Entrepreneurs of the Year 2018 by Silicon Review Names. He was part of the VSTF program working with Devendra Fadnavis to chart the last mile program of Clinivantage, DigiVillage.