Dhaka-based BRAC Bank Selects Newgen to Deploy Document Management System for Faster and Better Customer Service

Enables over 2,000 co-workers across 187 branches and 8 sub-branches to transform day-to-day operations

Newgen Software, a global provider of low code digital transformation platform, announced that BRAC Bank, one of the largest financial institutions, based in Dhaka, Bangladesh, has successfully implemented Newgen’s DMS. DMS is a part of Newgen’s contextual content services (ECM) platform that will help the bank streamline end-to-end customers’ journeys and deliver transformed experiences.

With the deployment, the bank has a centralized repository for securely managing its end-to-end physical and electronic records while retaining integrity and authenticity. The system enables the bank to stay compliant, facilitates instant uploading of documents, triggers automatic e-mail alerts & notifications, and ensures seamless integration with the core banking applications & third-party systems.

“As a customer-centric bank, BRAC Bank always strives to provide a delightful customer experience. We think embracing new technology is the best way to provide faster and more seamless service. And, that’s why we have rolled out Document Management System. Newgen’s team aligned with our master plan, maintained active engagement during the entire DMS implementation cycle, and ensured a glitch-free and timely deployment. We have significantly minimized turnaround time, digitized paper-based operations, and eliminated process bottlenecks. We will continue to adopt the best-in-class technology to serve our customers better,” said Selim R. F. Hussain, Managing Director & CEO, BRAC Bank.

“We value the adaptability and involvement of our customers at every stage. We are delighted with BRAC Bank’s successful implementation of its digital banking initiatives to transform customer-facing processes. Our solutions will help the bank establish a strong digital foundation while empowering them to stay current, competitive, and future-ready. We are keen to work closely with the bank to explore additional avenues for digitally transforming their organization,” said Tarun Nandwani, Chief Operating Officer, Newgen Software.

About BRAC Bank

BRAC Bank Limited, traded as ‘BRACBANK’ on Dhaka Stock Exchange, has been one of the fastest-growing banks in Bangladesh with a particular focus on the SME segment. BRAC Bank takes pride at the highest Moody’s Rating (currently Ba3) among all banks in Bangladesh for five consecutive years. It is also the first and only bank in Bangladesh with an issuer rating by S&P Global Ratings (B+). With 1.3 million customers, the bank has already proved to be the largest collateral-free SME financier. A member of the Global Alliance for Banking on Values (GABV), it continues to serve as a standard bearer for governance, transparency, ethics and compliance. For more information, visit: https://www.bracbank.com/en/

About Newgen Software

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, communication management, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility. 

For more details, visit www.newgensoft.com

Newgen Strengthens Mobility Component of Content Services Platform, Launches OmniDocs Mobile 11.0

Enhanced version to provide improved image capture and enhanced user experience

Newgen Software, global provider of digital transformation platform, has launched OmniDocs Mobile 11.0, an upgraded version of its OmniDocs mobile app.

The latest version of the software facilitates advanced image processing capabilities for optimized capture and compression. It offers users the ability to capture quality images under optimum size and control asset quality to optimize disk space usage. Furthermore, it utilizes the latest OS features for improved operation, usability, and user experience. The upgraded version of the OmniDocs mobile application is supported on the latest versions of Android and iOS platforms.

"The OmniDocs Mobile 11.0 release is all about enhanced user experience. Users can easily perform activities, such as browse, capture, upload, view, download, hold or reject, and advance search of documents from their mobile devices for convenience and flexibility. We are taking the complexity out of information, leverage cutting-edge technology to streamline content-centric business processes, and effectively manage enterprise content," said Virender Jeet, CEO, Newgen Software.

Key features of the new version include:

• Image Crop/Rotate Feature: Crop and rotate the images captured through OmniDocs mobile before uploading them into any folder present in the repository
• Image Compression: Compress images while capturing them and change the resolution as per the requirement
• Define File Upload Size Limit: Define file-size limit for images captured through OmniDocs mobile and change it as required.

Newgen continues to help leading organizations globally unlock simplicity in their content-centric business processes by efficiently handling billions of documents, enabling remote, secure collaboration, and enhancing customer experience.

About Newgen Software

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen's industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

For more details, visit www.newgensoft.com

Newgen Gaming Launches Penta Esports platform for the eSports Community and Brands

Newgen Gaming launches Penta Esports platform for the esports community and brands

Newgen Gaming has launched a platform for its esports brand, Penta Esports. The platform will be a one stop destination for all things Penta, including match schedules, match results, VODs of tournaments and leagues, content, news, announcements and much more.

Penta Esports CMO Akshay Paul said, "We've been working on this platform for a while and it is now available for everyone. We wanted to create a platform for Indian esports players and enthusiasts, where all the major aspects of esports are covered. This will help us serve partners, publishers and players better. We're geared up to open up a lot more opportunities and IPs for brands in the coming months."

The newly launched platform, pentaesports.com, will allow users to discover and register for tournaments. It will also allow teams to create recruitment posts and players to find teams. This will enable a lot more players to participate in tournaments for team-based game titles.

To mark the launch, the company has also launched a tournament titled, Penta Challenge - Valorant, supported by Facebook Gaming and Trinity Gaming. This tournament will be a part of Penta Esports' newly launched IP, 'Penta Challenge'. Taking place from 5th to 24th October, the tournament has a prize pool of ₹5,00,000 and will have two open qualifiers between 5th to 10th October and 12th to 17th October, followed by a Grand Finale where 2 teams from each qualifier and 4 invited teams will battle it out for the winner's title.

Trinity Gaming founder and CEO Abhishek Agarwal says, "We're always on the lookout for good partners to be able to bring tournaments like these for the Indian esports community. Our vision is absolutely in line with the team at Penta Esports and we're sure this is going to be an amazing event!"

The registrations for the tournament started on 24th September and will go on till 8th October on Penta Esports' newly launched platform. Matches will be live broadcast quarter finals onwards for qualifier 1 and 2, while all matches from the Grand Finale will be broadcast. The matches will be available for streaming exclusively on Penta's Facebook Page.

Founded by industry veterans Anurag Khurana, Kiran Noojibail and Akshay Paul, Penta Esports aims to disrupt the ecosystem in India with a holistic approach towards the sector, including leagues, tournaments, content and much more.

About Penta Esports: Founded in 2021, Penta Esports is the esports arm of Newgen Gaming, with a 360 degree approach towards the esports ecosystem of India. It's an all-in-one destination for esports in the country, including leagues, tournaments, content and more.

About Newgen Gaming: Newgen gaming was born out of the zeal to democratise esports in India. Founded by a team of gamers and esports enthusiasts, the company intends to disrupt the Indian esports ecosystem, while providing opportunities to youngsters of the country who want to take up esports as a profession. Propelled by the idea of a holistic approach, the brand plans to extend its footprints across the entire esports ecosystem, including all its additional aspects. The company undertakes esports operations under its brand, Penta Esports.

About Trinity Gaming: Trinity Gaming was founded by two young entrepreneurs, Abhishek Aggarwal and Shivam Rao who foresaw the need of having a Talent Management Firm for the gaming industry where gamers can be handheld to make a career. And hence in 2019, India's top gaming talent management firm, Trinity Gaming came into being.

With a tagline of Game, Connect and Build, Trinity Gaming helps beginners to make a serious career out of their passion and past time from gaming. The company is committed to encouraging gamers who want to pursue a career out of it. Currently, they manage more than 250 top content creators in India who specialize as entertainers and influencers for the gaming ecosystem.

Trinity Gaming has taken the profession to the next level by helping these content creators to monetise their craft via brand campaign partnerships where each of these creators is now proudly serving some of India's largest brands story experiences.

Newgen Announces Key Management Changes; Names Virender Jeet as CEO, Tarun Nandwani as COO

Company stalwarts to help further strengthen Newgen’s foothold in the digital transformation space

New Delhi, September 3rd -2021: Newgen Software, a global provider of digital transformation platform, announced that Virender Jeet, Senior VP – Sales, Marketing, & Products, has been named the chief executive officer, and Tarun Nandwani, Senior VP – Business Management, the chief operating officer, with effect from September 1, 2021.

Jeet has been with Newgen since its inception in 1992. He has been closely associated with the complete lifecycle of product development, sales & marketing, patents, and various other strategic functions at Newgen, thereby significantly contributing to the business growth in the last 29+ years.

“We are going through exciting times with many new growth opportunities ahead of us. Jeet and Tarun have been integral to the Newgen growth story and have left no stone unturned in bringing us to an enviable position in the industry. With their experience and able leadership, we look forward to achieving newer heights," said Diwakar Nigam, Chairman & MD, Newgen Software.

“With low code- and cloud-based digital transformation taking centerstage, we, with our recently unveiled NewgenONE platform, are well-positioned to help enterprises across industries accelerate their digital initiatives and achieve their business goals. I look forward to working closely with our SI and consulting partners, and establishing Newgen as the world’s leading platform company,” said Virender Jeet, Chief Executive Office, Newgen Software.

Nandwani has been with Newgen for over 27 years and has been successfully spearheading customer relationship management, commercial activities, new solution and application development. He has been instrumental in driving business from the install base.

“For decades, our customers have trusted our ability to transform their businesses. Industry analysts have consistently recognized us for our technology and innovation. With digital becoming a priority for every enterprise, we are poised for even greater success,” said Tarun Nandwani, Chief Operating Officer, Newgen Software.

About Newgen Software

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.