New Relic Unveils Integration with the GitHub Copilot Coding Agent to Accelerate Innovation and Automate Reliability

• Software development solution closes the loop on issue detection and resolution where intelligent agents ensure application health and allow teams to innovate at speed
• Integration reduces time to resolution with end-to-end, proactive monitoring and repair of code issues

New Relic, the Intelligent Observability company, announced an integration of its AI-strengthened technology with the latest agentic capability of GitHub Copilot called coding agent. The powerful integration transforms the traditional, manual approach to change validation and incident response. It gives enterprises a solution for software development that leverages AI to establish a virtuous cycle of continuous improvement. When intelligent agents automatically take steps to ensure application health, enterprises experience increased system reliability and developer productivity.

“Agentic AI is poised to be a transformative technology for enterprise software developers and engineers, who are facing intense pressure to ship more innovations at a faster pace without sacrificing quality and reliability,” said New Relic Chief Product Officer Manav Khurana.“With the innovative integration of New Relic’s intelligent observability technology with GitHub Copilot coding agent, we are closing the loop on ensuring continued application health. Together with our long time partner GitHub, we are providing a new, agentic way for modern software development that uses the power of agentic AI to transform the way enterprises innovate.”

Our integrated solution automates critical end-to-end processes to reduce time, enhance productivity, and increase system reliability

The integration of New Relic AI and GitHub Copilot coding agent has created a cutting-edge development solution that features proactive monitoring, automated issue creation, expedited code repair, and validation and resolution. Within the solution, New Relic monitors code deployments to automatically detect performance issues stemming from changes. Upon identifying a problem, New Relic pinpoints the root cause and automatically creates a comprehensive GitHub issue with all the related, necessary context. Upon inspecting the issue, a developer can decide that the issue context is sufficient and assign it to GitHub Copilot. GitHub Copilot then analyzes the GitHub issue, drafts a fix, and submits a draft pull request for human review. New Relic validates the correction post-merge, completing the cycle.

Key benefits of the integrated solution include:

• Reduced time to resolution - Automates detection and validation processes to address issues faster than ever.
• Improved developer productivity - Empowers engineers to focus on high-impact innovation rather than manual troubleshooting.
• Enhanced system reliability - Quickly resolves performance issues to ensure seamless user experiences.
• Accelerated innovation - Facilitates faster, safer deployment cycles to keep your teams moving forward.

“Millions of organizations rely on GitHub every day for software delivery. Our integrations with key partners like New Relic are instrumental in making our tools that much more scalable, reliable and intelligent,” said Julia Liuson, President, Developer Division, MSFT. "Together with key partners like New Relic we provide developers valuable insights and automation to enhance Agentic DevOps, driving innovation and efficiency across the software lifecycle.”

GitHub Copilot coding agent integration expands New Relic’s partnership with Microsoft and GitHub

New Relic’s agentic AI integrations bring critical observability data and intelligent recommendations across the business and tech ecosystem. The company’s new integration with GitHub Copilot coding agent works alongside the existing GitHub Copilot extension to help engineers get faster feedback on their code and prevent issues from disrupting business.

Availability

The integration is now available through New Relic as a limited preview for eligible accounts that are also Copilot Pro+ or Copilot Enterprise users. Learn more.

GitHub Copilot coding agent is available as a preview to GitHub Copilot Enterprise customers and GitHub Copilot Pro+ users. Learn more.

Resources

• Read the blog post.

About New Relic

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.

New Relic Announces 20+ AI Platform Innovations and New Ecosystem Partnerships

• New Relic Advances Intelligent Observability with AI-Strengthened Innovations Across Every Corner of its Platform, Accelerating Enterprise Business
• New Relic offers the industry’s most comprehensive intelligence by integrating Retrieval Augmented Generation (RAG) from its platform with customer-defined data and third-party sources
• Open ecosystem will bring critical observability data to leading platforms such as ServiceNow, Google Gemini, Amazon Q Business, GitHub Copilot, and more

New Relic, the Intelligent Observability company, announced 20+ AI platform innovations and new ecosystem partnerships. New Relic gives customers the most comprehensive intelligent recommendations by integrating Retrieval Augmented Generation (RAG) from its platform with customer-defined data and third-party sources so they can take immediate action. This intelligence makes the New Relic Intelligent Observability Platform accessible and understandable so that any user across the enterprise can optimize business and IT operations and control costs.

“Enterprises are in a multi-cloud, multi-platform world where data is exploding and stored in a multitude of places,” said New Relic CEO Ashan Willy. “We stayed steps ahead of this evolution by innovating our platform and expanding our ecosystem to be the first to empower our customers to truly take advantage of AI for observability. We are constantly pushing the boundaries of what is possible to build a platform that meets not just our customers’ current needs, but also their needs five and even ten years down the road.”

“Now, we’ve opened the door for companies to thrive in this ‘age of intelligence’ where observability extends far beyond what a human alone can accomplish. Real intelligence means applying observability expertise to dynamic environments and surfacing the right insights to the right person at the right time—wherever they work. Our customers now have the knowledge they need to take action and benefit from observability across every single department, from developers, support, security, executives, and finance.”

Delivers 20+ innovations that infuse intelligence across every corner of its platform The New Relic Intelligent Observability Platform is built with data at its core. It collects and monitors all telemetry data and leverages AI that can be used to predict and prevent business-impacting issues by surfacing the right insights. New Relic is delivering 20+ innovations to its 85,000 customers that infuse intelligence across its platform to help enterprises ensure engineering excellence, business uptime, and the best digital experiences for their customers.

Capabilities and partnerships:

AI capabilities and integrations drive business uptime:

Agentic Integrations - Enables AI agent to AI agent integrations to bring New Relic’s critical observability data and intelligent recommendations across the business and tech ecosystem. New agentic AI integrations with ServiceNow and Google Gemini will build upon New Relic’s expanding AI integration ecosystem that includes GitHub Copilot and Amazon Q Business.

Response Intelligence - Contextualizes all metrics, changes, and services—including external sources like ITSMs—to accelerate incident resolution. Unifies all telemetry data and correlates it in a single view, providing AI-strengthened impact analysis and mitigation recommendations based on past incidents.

Predictions - The industry’s most comprehensive Predictions engine leverages machine learning algorithms to analyze historical data, quickly identify patterns, and forecast time-series metrics within a singular interface. Anticipates problems before they occur to drive better system performance, increased uptime, and improved revenue.

Cost optimization capabilities drives engineering excellence and developer productivity:

Cloud Cost Intelligence - Delivers detailed views into multi-cloud cost trends, drivers, and impacts so business teams can be strategic about current and future cloud investment.

Pipeline Control - Intelligently maximizes the quality and value of telemetry data to control data, manage costs, ensure security and compliance, and understand ROI. Provides a feature-rich pipeline rules engine to manage data, allowing users to route, filter, enrich, and transform all telemetry data in flight to maximize the value of data ingested.


Service Architecture Intelligence - Simplifies service, infrastructure, incident and quality management by consolidating critical knowledge on these aspects into customizable catalogs, scorecards, teams and maps.

Intelligent APM drives business uptime:

Transaction 360 - The industry’s only intelligent observability solution for transactions resolves issues 5x faster by providing a unified view of business-critical transactions so enterprises can quickly identify and fix the root cause of incidents. By integrating granular service-level details from transaction traces with an end-to-end perspective from distributed tracing, it delivers a complete picture of problematic transactions via a single click.

DEM capabilities drive excellent digital experiences:

Streaming Video and Ads Intelligence - The industry’s first intelligent observability solution for streaming media helps maintain high-quality video and ad experiences across diverse devices and regions. Unifies video Quality of Experience (QoE) metrics, app performance, back-end infrastructure, and ad analytics. Unlike competitors’ siloed solutions, this comprehensive approach provides a holistic view of the entire media distribution pipeline.

Engagement Intelligence - Automates data collection and uses intelligent element attribution to capture every interaction, eliminating manual instrumentation and accelerating how organizations analyze and improve digital user interactions. It correlates user behavior beyond the front-end application to the underlying services and infrastructure, democratizing insights by making them accessible to every engineer supporting digital experiences.

“Enterprises that adopt Intelligence have a competitive edge, as they turn to AI for enhanced business decisions based on insights from large data sets, increased productivity, improved customer experiences, faster innovation, and cost reduction,” said IDC Group Vice President

Stephen Elliot. “Observability provides the lens on digital business, and as such, the ideal place for these intelligent capabilities to live. All businesses will demand observability innovations that make these outcomes achievable."

Expands open ecosystem to empower businesses with Intelligent Observability Platform and advanced AI integrations

New Relic is expanding its open ecosystem to empower businesses across the enterprise with its Intelligent Observability Platform and advanced AI integrations. By connecting its platform with best-of-breed solutions, New Relic delivers mission-critical insights and intelligent recommendations to the tools and platforms where customers already work. The New Relic Intelligent Observability Platform drives business growth and developer velocity by integrating across workflows and enabling insights wherever customers operate. New Relic is positioned to power the ecosystem because its platform is extensible and strengthened by a sophisticated AI engine, paired with its platform approach to packaging and pricing.

“At Cimpress Technology, we operate in a complex and diverse environment that demands a robust observability strategy. We regularly review our tools to ensure we’re using the best solutions for our needs, and New Relic remains our tool of choice. What truly sets New Relic apart is not just its powerful platform, but also their exceptional proactive support. Their commitment to our success and their hands-on approach has been invaluable in helping us navigate our observability challenges and align with our strategic goals,” said the Cimpress Technology Engineering Experience Team. “New Relic provides clear and total visibility into issues across multiple services, allowing us to trace them to their root cause from a single view. Their expansive and growing feature set constantly introduces new ways to ensure system reliability. Additionally, their query system is a game changer for extracting and analyzing data, enabling us to unify insights from different New Relic products in one place. We look forward to continuing to innovate together as we scale and evolve.”

Availability

The New Relic Intelligent Observability Platform includes more than 30+ capabilities and is available to enterprises worldwide. Sign up for free.

About New Relic

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

That’s why businesses around the world—including Adidas Runtastic, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth. Visit: www.newrelic.com.

New Relic for Startups Expands to Help Hundreds of Early-Stage Companies Scale

Collaboration with Carta and Zendesk empowers early-stage engineering teams across the world to standardise on New Relic

New Relic (NYSE: NEWR) announced a collaboration with Carta and Zendesk to expand access to its startups program to empower early-stage engineering teams with access to the same tools used by world-class organisations. This collaboration accelerates New Relic’s goal to democratise access to observability so that all engineering teams can monitor, debug, and optimise their entire stack to deliver better customer experiences.

New Relic for Startups launched in 2021 with the goal to give every engineer at startups the tools to deliver software with confidence without compromising vendor choices due to cost or engineering constraints. The program has rapidly grown to include hundreds of early-stage startups across every industry, from finance and media to gaming and retail. New Relic for Startups customers include companies like Fello, India’s first game-based savings app that’s on a mission to improve financial literacy for Millennials and Gen-Zs in India. Founded in late 2020, Fello is merging the world of gaming and finance to help its customers save, play and grow their money. Fello is backed by Entrepreneur First and trusted by CIIE.Co of IIM-Ahmedabad.

“New Relic has been very insightful for our business,” said Shourya Lala CTO and co-founder of Fello. "The platform was easy to integrate with our tech stack and enabled us to make informed, data-driven decisions as we grow and scale.”

To expand the reach of the program, Carta and Zendesk have collaborated with New Relic for Startups to provide best-in-class platforms to scale both engineering and business practices to the next generation of founders. This includes making the New Relic observability platform accessible to fast-growing startups that are currently using Carta or Zendesk tools. In addition, companies in the New Relic for Startups program have greater access to tools and resources provided by Carta and Zendesk. Benefits for eligible startups include:

• Access to the same developer tools world-class engineering organisations use to observe, analyse, and improve the performance of their software, including the New Relic observability platform that unifies 16 monitoring tools in one.
• Generous credits and discounts across the New Relic observability platform, Carta’s equity management and company-building solutions, and Zendesk’s customer service, engagement, and sales CRM solution so startups can focus on building companies around big ideas while preserving burn rates.
• Easier qualification across the three programs. Startups already qualified for Carta and Zendesk’s programs will likely qualify for New Relic for Startups, and startups in the New Relic for Startups program will likely qualify for programs provided by Carta and Zendesk.

“Startups are the lifeblood of the Indian tech industry. They inspire us all with their creative ideas and entrepreneurial spirit, however access to powerful tooling can be cost prohibitive for businesses trying to get off the ground,” said New Relic General Manager Enterprise Business India, Vidhur Bhagat. “Every startup and every engineer deserves access to observability, and broadening of the New Relic for Startups program means that even early- stage startups can access a world-class observability platform to build and scale their business.”

“The Carta startup program is designed to help founders scale and make software buying decisions easier. We’re thrilled to partner with New Relic for Startups to provide our founders with a world-class observability platform to monitor their entire technology stack,” said Carta Head of Strategy and Tech Partnerships, Marisabel Agosto. 

“We at Zendesk are excited to partner with the New Relic team,” said Zendesk for Startups Partnership Manager, Adam O’Donnell. “We have thousands of startups apply for our program each year, and we try to help them grow by offering deals from other great companies. We believe New Relic will help our founders ship better software faster by monitoring and debugging their stack accurately.”

Startups can apply for New Relic for Startups directly through New Relic, or by visiting Carta startup stack or Zendesk dealbook. To qualify for New Relic for Startups, startups must be seed to pre-series B in financing, less than 10 years old, not a current New Relic customer, and have fewer than 100 employees. 

Forward-looking statements

This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to statements regarding New Relic for Startups, our joint initiatives with Carta and Zendesk, and any anticipated benefits, future opportunities and impacts on our business and financial results related thereto, as well as the anticipated performance and benefits of our tools. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC's website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.