‏إظهار الرسائل ذات التسميات Dotpe. إظهار كافة الرسائل
‏إظهار الرسائل ذات التسميات Dotpe. إظهار كافة الرسائل

Offline-to-online merchant platform 'DotPe' secures $27.5 million series A funding from PayU, Info Edge Ventures and Google

GURUGRAM, India, March 26, 2021 /PRNewswire/ -- Gurgaon-based offline-to-online commerce platform, DotPe, announced today that it has secured USD 27.5 million in Series A funding, making it the first O2O company in India to receive such a substantial amount within a year of launch. The round was led by its early investor, PayU, the payments and fintech business of Prosus, resulting in an increase in the existing stake in the company. Info Edge Ventures has doubled down on its seed investment in the company made last year and more than doubled its shareholding. Google joins as a new investor.




Started by ex-PayU Founder Shailaz Nag with Gyanesh Sharma and Anurag Gupta in 2020, DotPe stands notably as the only Indian platform to have successfully digitized enterprise as well as SMB merchants through a full stack solution- from giving them an online presence to enabling seamless ordering (in-store and remote), online payments and delivery. On the enterprise side, it has deep integration with 10,000+ restaurants and food courts, including leading global and domestic FnB brands.

On the SMB front, it's product Digital Showroom has on-boarded over 5 million merchants within 6 months of launch in September 2020 with best-in-class retention and engagement. The product enables merchants to sell online by creating a digital storefront and accepting orders through WhatsApp.

In the last 12 months, over 5 million Indian consumers have switched to the hassle-free way of ordering and buying from DotPe's merchants using its platform. Over 38% of orders daily are now through repeat consumers.

Commenting on the fresh round of investment and DotPe's growth trajectory, Shailaz Nag, Cofounder, DotPe, said, "We are thrilled to see our existing investors, PayU and Info Edge Ventures, backing our vision and doubling down on their funding as new business horizons open up. We are pleased to add Google, an innovation leader, as an investor. This new partnership will empower businesses (big or small) to be more discoverable, expand business avenues and conduct commerce like never before. Pandemic or not, we are here to reimagine the way offline businesses work and bring the digital revolution to the doorstep of every entrepreneur."

DotPe has made some key hires in the recent months. The fresh funding will be deployed towards accelerating product development, market expansion and scaling technology to meet the fast-growing market demand.

Anirban Mukherjee, CEO, PayU India, said, "In a very short time, DotPe has acquired a promising merchant base with its impeccable product experience and innovation. We have always believed in fostering innovation by working with such disruptive, early-stage start-ups. Under Shailaz's leadership, we believe DotPe is positioned for rapid expansion as it disrupts and transforms the offline to online segment. They also align seamlessly with PayU's vision of digitising payments in India by enabling merchants of all sizes. We are excited to build on our initial investment and continue to support the company on its journey."

Kitty Agarwal, Partner, Info Edge Ventures, said, "DotPe has seen rapid adoption by merchants across industries- enterprises and SMBs- within a year of launch. The product experience and merchant and consumer stickiness is best-in-class with many marquee brands now expanding use cases with them and integrating even more deeply. Our significant follow-on investment attests to our belief in the team and the ecosystem play panning out. We see DotPe as an integrated commerce and fintech platform that empowers merchants and enables them to control their digital presence, discoverability, commerce, payments etc. to complete their offline-to-online journey and are excited about the possibilities ahead."

Sanjay Gupta, VP & Country Head, Google India, said, "In the last few months we've seen an acceleration in offline players seeking to move their businesses online. We're pleased to back young companies like DotPe that are supporting India's digital transformation by connecting consumers and merchants through helpful, innovative tools. This investment under Google for India digitization fund underlines our belief in working with India's start-up ecosystem towards the goal of building a more inclusive digital economy that will benefit everyone."

About DotPe

DotPe is the only Indian platform to have successfully penetrated the entire landscape of offline-to-online commerce- from merchants in rural pockets of India to FnB mega players. Headquartered in Gurgaon, DotPe was founded in March 2020 by Ex-Pay-U founder and team members, Shailaz Nag, Gyanesh Sharma, and Anurag Gupta. The company digitally powers the entire customer journey- ordering, payments, and delivery solutions for 10,000+ restaurants and food courts. For small and medium-sized businesses, the company has an app called Digital Showroom that helps businesses open a digital store front in under 15 seconds. The app offers a complete suite of business solutions to manage the entire customer journey. It recently raised $27.5 million from investors like Pay-U, Google, and Info Edge Ventures, bringing their total funding to $35.5 million.

About PayU (a Prosus group company)


PayU is the payments and fintech business of Prosus, a global consumer internet group and one of the largest technology investors in the world. Operating and investing globally in markets with long-term growth potential, Prosus builds leading consumer internet companies that empower people and enrich communities.

Prosus has a primary listing on Euronext Amsterdam (AEX: PRX) and a secondary listing on the JSE Limited (XJSE: PRX), and is majority owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com

About Info Edge Ventures

Info Edge Ventures is an early-stage venture capital fund backed by Info Edge and Temasek. The firm invests as the first or second institutional cheque in Seed to Series A technology companies across consumer, enterprise, healthcare, and fintech, with significant capital reserved for follow-ons. They are long-term patient capital with holding period of more than a decade. The team has previously deployed over $300mn across 25+ early stage startups, where they are first investors and continuing large shareholders of market leading companies like Zomato and Policybazaar. The new fund has invested in nine startups in social commerce, digital media, fintech, edtech, healthtech, gaming and SaaS.

O2O Commerce Firm Dotpe Enables McDonalds India (North & East) for Contactless Ordering


  • DotPe is currently live across all outlets in Delhi NCR 
  • Plans to enable select restaurants across North and East regions by August end




With restaurants and QSRs operating under specific safety guidelines issued by the government, social distancing and safe dining have become key concerns for all the operators. To help their customers avoid queues and to enable convenience ordering, Gurgaon-based O2O commerce and fintech platform DotPe has partnered with McDonald’s India – North and East.





The platform is currently offering its digital ordering solutions fully integrated with a payment gateway in all the restaurants of McDonald’s across Delhi NCR.





A technology startup, DotPe provides neo digital transformation and commerce solutions to restaurants and F&B brands. By offering its QR code & WhatsApp based SCAN-ORDER-PAY solution with direct communication & digital ordering management technology, it can assist restaurants to ensure streamlined business operations while following the social distancing norms and make customers feel safe through minimal human intervention while ordering and settling their bill.





As part of its association with McDonald’s India – North and East, DotPe has placed QR code across all key restaurants, whereas the store managers will be guiding the customers on how to use it.





Customers can scan the QR code prominently displayed in the restaurants from their mobile phones and can view the menu through their phone browsers just like an e-commerce catalogue. The customers can order from the catalogue while remaining seated and can make the payment through the phone using any medium including UPI, PayTM, Google Pay or Card. The order-related communication will further take place over the customer’s WhatsApp number, from the WhatsApp business account of McDonald’s. Once the order is ready, customers can simply pick up their order from the counter as takeaway or dine-in in the restaurant.





Speaking on the association, Shailaz Nag, Co-Founder and CEO, DotPe said, “Since social distancing is the new normal, customer safety remains the prime importance for every restaurant and brand. By using our QR Code & WhatsApp based Scan Order Pay solution, customers can avoid multiple human interventions, maintain social distancing norms and safety while dining in and/or ordering takeaways. We are quite thrilled to team up with McDonald’s. We are confident in seeing significant business upticks, given the relevance of our solution to the current times.’’





Speaking on the association, Mr. Robert Hunghanfoo, Head, CPRL (Connaught Plaza Restaurants Pvt. Ltd. operates McDonald’s restaurants in North and East India), said, “Our priority is ensuring the safety of our customers and providing a safe, yet convenient experience, whether it is dine-in or take away. With DotPe’s Scan-Order-Pay technology, we are committed to providing a safe and contactless experience to our customers.”





Currently used by prominent food & beverages chains, DotPe envisions onboarding 1 million merchants over the next few months to leverage its contactless dining solution and revolutionise retail and dining in the country.





About DotPe





dotpe




Dotpe is a Gurgaon based online to offline commerce platform that enables offline merchants/retailers to digitise their store in a matter of a few minutes and start accepting contactless orders. It recently raised $8mn in seed funding in Feb 2020 by marquee investors like Naspers (Porseus) Fosun Group and Info edge ventures.





Dotpe is founded by the former PayU Co-Founder Shailaz Nag along with ex PayU employees Gyanesh Sharma, Anurag Gupta and Varun Jha


DotPe to enable Contactless Dining and Take-aways at Nexus Malls



The platform has already on boarded 30 food brands that are using DotPe’s QR-based contactless commerce and payments solution to maintain social distancing





With malls operating under specific safety guidelines issued by the government for the past one month now, social distancing has become a key concern for all the food vendors at the food courts. To help their customers avoid queues and chaos in such areas, Gurgaon-based O2O commerce and fintech platform DotPe has partnered with Nexus Malls. The platform is currently offering its digital ordering solutions fully integrated with a payment gateway to 30 food vendors across 3 major malls, Ahmedabad One, The Mall of Amritsar and Elante, Chandigarh’s food courts and is planning to get more brands onboard.





A technology startup, DotPe provides neo digital transformation and commerce solutions to restaurants and F&B brands. By offering its QR code & WhatsApp based SCAN-ORDER-PAY solution, direct communication & digital ordering management technology to them, it can assist food courts to ensure streamlined business operations while following the social distancing norms and make customers feel safe through minimal human touch while ordering and settling the bill. As part of its association with Nexus Malls, DotPe has placed a common QR code across various floors of the mall whereas the floor managers and operations team will be guiding the customers on how to use it.





Guests can scan the QR code placed on the tables from their own mobile phones and view the menu of all the restaurants through their phone browsers just like an e-commerce catalogue. They can order from the catalogue while remaining seated at the food court or walking through the mall corridors while shopping and also make the payment through the phone using any medium including UPI. The order-related communication will further happen over the guests’ WhatsApp number. Once the orders are ready, guests can simply pick their orders from the counters of the food vendor and either dine in there or take away.





Speaking on the association, Shailaz Nag, Co-Founder and CEO, DotPe said, “Since social distancing is here to stay for long, customer safety remains the prime importance for every restaurant and food joints especially in food court areas where ordering procedure can be quite chaotic. By using our Digital Ordering solution, customers can avoid multiple human interventions. We have one QR code for all the food brands, which can be quite convenient for the customers who want to order food from their favourite vendors but end up avoiding the queues, being worried about safety.”





“Since, Nexus Malls is one of the first ever commercial establishments to get on board with us, we are quite thrilled that by deploying our QR-based solution, the restaurants at its mall’s food courts across Amritsar and Chandigarh have already started seeing significant business upticks. Their overall transaction settlement has come down as the payments were settled through UPI, whereas their pilferage rates have reduced to negligible, considering that more orders are being placed online. By adopting our solution, the merchants have also seen their cart values increase owing to variants push on every order by default irrespective of human intervention,” added Mr. Nag.





Mr. Jayen Naik, Senior Vice President, Operations and Projects at Nexus Malls, said, ‘’At Nexus Malls, safety of our patrons, retailers and staff is paramount. We are working with all our retail partners to ensure the experience at our malls is as contactless as possible. With DotPe, we have found a reliable partner who is able to provide a contactless food ordering platform across our malls wherever dine-in is permissible. We are certain, the patrons and our food court partners will find the solution provided by DotPe will be mutually beneficial to all stakeholders.’’





Visitors at both the malls too were quite impressed with the new mode of digital food ordering and payment. One of them said, The best part is you don’t have to head to every brand’s counter and wait for the queue to end. It’s awesome how we can directly place our orders from our tables and continue maintaining social distancing norms. Choosing from multiple menus are easy, the payments are easy, what else do you want. It’s totally convenient in times like these.”





Currently, used by prominent food & beverages chains like Starbucks, McDonalds, Haldiram’s, Social, Chilis, Barista, Cafe Delhi Heights to name a few. DotPe envisions on-boarding 1 million merchants over the next few months to leverage its contactless dining solution and revolutionise retail and dining in the country.





About DotPe





Dotpe is a Gurgaon based online to offline commerce platform that enables offline merchants/retailers to digitise their store in a matter of a few minutes and start accepting contactless orders. It recently raised $8mn in seed funding in Feb 2020 by marquee investors like Naspers (Porseus) Fosun Group and Info edge ventures. Dotpe is founded by the former PayU Co-Founder Shailaz Nag along with ex PayU employees Gyanesh Sharma, Anurag Gupta and Varun Jha


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