Showing posts with the label CX

92% of Indian business leaders say optimal CX is one that’s immersive: Zendesk study

Zendesk’s 2023 CX Trends Report signals a dramatic shift in expectations, with 89% of Indian busine…

Nilkamal Partners With Haptik To Deliver Seamless Customer Experience Across Platforms

Jio Haptik Technologies Limited, the world’s foremost conversational commerce platform, has joined …

What Customer Experience (CX) Technology Trends to Look Out for in 2023

A business can flourish only when it has satisfied customers. The customers are the foundation of a…

Global Low-Code No-Code Conversational AI Driven CX Platform Twixor Goes Live With Its 1st Client

The conversational AI driven customer experience platform widens its global reach Twixor, the globa…

Give Your Business a Transformation with the Help of Zoho Consulting Partners

Zoho consulting partners will boost customer satisfaction with the identification of the appropriat…

Tata CLiQ Collaborates with Salesforce to Redefine Customer Experience

A unified customer view is enabling Tata CLiQ to deliver optimal experiences at every customer touc…

Rezo.AI Launches New Game Changing Offering Designed to Fuel Sales, Marketing, and Support Activities for B2C Businesses

Rezo.AI launches a game changer for Enterprises fueling Sales, Marketing and Support teams to boost…

85% of Indian Customers Are Willing to Switch Brands After One Bad Experience: Zendesk Study

84% of Indian Consumers Feel Like Service Is An Afterthought: Zendesk Study Annual Zendesk Customer…

97% of Indian Companies Say CX Innovation is Required to Protect Businesses from Competitors: Zendesk Study

97% of Indian companies say CX innovation is required to protect businesses from competitors: Zende…

4 Companies Enhancing the Customer Experience in Banking Sector in India

A defining competitive differentiator in the banking sector is the customer experience (CX) offere…

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