Voice AI Startup, SuperBryn Secures $1.2M in a Pre-seed Round Led by Kalaari Capital’s CXXO Initiative

Dr. Neethu Mariam Joy (Left) and Nikkitha Shanker (Right)

• With this funding and selection for the Mphasis Sparkle Innovation Program (US) via Nasscom InnoTrek 2025, SuperBryn will fast-track its Evals, Observability & Self-Learning layer to drive the next era of reliable enterprise voice AI.

SuperBryn, the Evals, Observability, and Self-Learning layer for enterprise voice AI, has raised $1.2 million in pre-seed funding led by Kalaari Capital CXXO Initiative, with participation from angel investors including Rikant Pitti (Co-founder, EaseMyTrip), Arjun Pillai (Founder, Docket AI), Sharath Keshava Narayanan (Founder, Sanas AI), Harish Manian (Group CEO, BMH), and Nivin Pauly (Leading South Indian Actor).

The funding will accelerate product development, expand engineering hiring, and deepen market validation with early enterprise customers across industries where dependable voice automation is now a strategic priority. Voice AI is a $47 billion market growing at 35% annually, but without a robust reliability infrastructure, much of this potential never reaches production, a gap SuperBryn is purpose-built to solve.

Commenting on the Fundraise, Nikkitha Shanker, Co-founder of SuperBryn, said: “Voice agents fail silently. An enterprise might have a million conversations a month, but they have no idea which ones went wrong, why the agent fumbled, or how to fix it without manually reviewing thousands of calls. We're building the layer that surfaces what's breaking, why it's breaking, and automatically makes the agent better, without human intervention. Monitoring and Evals is non-negotiable in industries like healthcare, finance, and insurance, where one failed conversation can mean a missed diagnosis, a compliance violation, or a claim that never gets processed."

Dr. Neethu Mariam Joy, Co-founder of SuperBryn, added: “After 14 years in speech and voice AI research, I’ve seen why voice agents fail in the wild. Most platforms test only for narrow conditions, not for the messy reality of human speech. SuperBryn exists to fix this. We’re building intelligent evaluation and feedback systems that ensure voice agents not only work on day one but keep improving every single day.”

Jayraj Bharat Patel, AVP, Kalaari Capital, said: “Voice AI is at an inflection point, enterprises are moving from experimentation to scaled deployment, but reliability remains the biggest bottleneck. SuperBryn will fill a critical missing layer with independent evaluation, monitoring, and continuous improvement. Nikkitha and Neethu have deep technical and 0-to-1 experience, and are extremely passionate about setting the reliability standard for voice AI globally. We are super excited to partner with them on this journey.

SuperBryn was founded nine months ago by Nikkitha Shanker, a second-time founder and NIT Calicut engineer, and Dr. Neethu Mariam Joy, a voice AI researcher with a PhD from IIT Madras and postdoctoral work at King’s College London. Founded by two women technologists from Kerala, SuperBryn emerged from a clear insight, voice agents excel in pilots but fail in production, especially with accents, noisy environments, multi-turn dialogue, and edge cases current platforms miss. Seeing the pattern, they set out to fix it by building the reliability layer that makes enterprise voice AI scalable.

Today, over 70% of pilots fail to reach production due to reliability issues in real-world environments. SuperBryn closes this gap enabling enterprises to move to production 20x faster and 10x cheaper, with early customers seeing resolution rates rise from under 40% to over 80% within 60 days.

These capabilities enable enterprises especially in healthcare, financial services, insurance, and other high-stakes environments to deploy voice AI with confidence and independent verification.From launch, the company is targeting global customers, with a strong early emphasis on the US market. SuperBryn’s selection as one of five startups for Nasscom's InnoTrek USA 2025 and its induction into the Mphasis Sparkle Innovation Program USA provide it with direct access to global enterprise clients, and the company is already working with US-based customers. SuperBryn’s long-term vision is to become the independent watchdog and reliability standard for enterprise AI agents, ensuring that voice AI systems meet the same monitoring, compliance, and reliability expectations as modern cloud infrastructure.