The onset of the pandemic compelled consumers to alter their purchasing habits. To meet changing consumer demands, retailers are adopting an omnichannel strategy. On the other hand, despite the fact that the post-pandemic world is shifting toward contactless deliveries, consumers are still unwilling to give up in-store interaction. As a result, online shopping is reshaping the future of the e-Commerce industry in order to provide better customer experiences. A variety of forces are driving the increased adoption of the digital approach in the industry to enable this.

Top Enablers Driving D2C Brand Success in India

We have narrowed down the list of 10 Top enablers driving D2C brand success in India, 


GreenHonchos is a full-stack D2C enabler that provides technology, digital, and operational solutions for online scaling of D2C brands. Customer demands are growing by the day in this increasingly digital-first world, especially post-pandemic, but there is a scarcity of end-to-end growth enablers in the Indian eCommerce ecosystem. Brands are facing an urgent need to establish themselves online and scale quickly. They must make sound decisions about the platform, technology, marketing channels, and business leakages against which brands should be protected. GreenHonchos steps in as a one-stop shop for end-to-end consulting, technology, and digitally enabled commerce solutions. GreenHonchos, a leading full-stack D2C Enabler, provides one-stop online solutions such as eRetail consulting, eCommerce Technology, Growth Marketing, Digital Branding, Performance Marketing, Marketplace Management, and Analytics & Insights. GreenHonchos has over a decade of experience in the digital space, enabling the scalable and profitable growth of brands in industries such as Fashion & Lifestyle, Beauty & Personal Care, Home & Homeware, Food & Beverages, Consumer Electronic Goods, and more. Liberty, TCNS Clothing, Metro Brands, Siyarams, Zink London, D'Decor, Being Human, Spykar, and House of Rare are among their many clients. 


They assist people in gaining independence by making it simpler to start, run, and grow a business. We believe that more voices, not fewer, will shape the future of commerce, so we're lowering the barriers to business ownership in order to make commerce better for everyone. Shopify has grown from 5 people in a coffee shop to over 5,000 across the globe. With millions of businesses powered by Shopify, they thrive on change and seek to have an impact in everything we do.


The country's first automated shipping software aims to reduce ecommerce shipping to its bare essentials. They have partnered with multiple courier companies to provide a single platform where e-tailers can easily manage and ship multi-channel orders. Using a single platform, you can print bulk shipping labels and ship your products anywhere in the world. Shiprocket has taken an important step toward simplifying ecommerce for Indian merchants and saving them time and money. We give them this opportunity so that they can concentrate on their core business rather than managing store orders and looking for dependable courier service. Many ecommerce merchants have reduced shipping errors with Shiprocket, resulting in increased brand loyalty.


Netcore Cloud is a global Martech product company that assists B2C brands in creating amazing digital experiences by offering a variety of products that aid in acquisition, engagement, and retention. Netcore Cloud, the first and leading AI/ML-powered marketing automation and customer engagement platform, was founded in 1997 by internet pioneer Rajesh Jain. Today, Netcore Cloud is changing the way marketing and product teams interact with customers. Netcore Cloud believes that your customers deserve "Intelligent Customer Experience" across all digital touchpoints. Contextual, personalised, and delightful customer experiences. 

Mo Engage

MoEngage is a customer engagement platform powered by insights for customer-obsessed marketers and product owners. They want to create the most trusted Customer Engagement platform in the world, powered by the most comprehensive AI engine. This core principle has guided them to become industry leaders in Customer Engagement since 2014, propelled by both customer obsession at scale and continuous product innovation. With a unified team, we built an entirely in-house unified platform for brands with the mindset of scaling to your customer base and providing each of them with a unique experience. Across multiple channels. At the perfect time. Each and every time.


They are reimagining the credit card from the ground up, offering a full-stack, mobile-first platform for credit-based payments that enables online merchants to build trusted relationships with their best customers. The goal of Simpl is to give consumers and merchants more control over their commerce experiences. They are developing commerce solutions based on trust, transparency, and our generation's financial values. Simpl is based in Bangalore, India, and has a global team spread across three countries.


Shopflo is a SaaS platform that provides e-commerce brands with a simple checkout experience. Shopflo aims to boost conversions for e-commerce websites at the checkout by improving user experience and assisting in the development of stronger intent and trust during the purchase. After the initial purchase, the solution allows customers to save their information on the platform. The one-click solution assists merchants in reducing abandoned carts and increasing sales.


GoKwik is on a mission to democratise the shopping experience for direct-to-consumer brands by offering a full suite of enablement solutions. The GoKwik checkout suite aims to make consumers' shopping experiences more secure, seamless, and rewarding. GoKwik improves conversion rates and lowers customer acquisition costs by optimising and enhancing the checkout experience for brands through features such as personalised prefills, intelligent address mapping, smart payment options, and dynamic incentivization. The 18-month-old startup also solves the RTO on CoD problem for D2C brands and marketplaces through features like dynamic CoD, custom RTO models, real-time address quality check, and so on. So far, GoKwik has saved over INR 45 crores for its merchant network by utilising high-end AI/ML models with 200+ parameters.


The SaaS-based supply chain platform provides order management and fulfillment services to e-commerce and e-tailers in a variety of industries. Multi-channel selling, inventory management, a pan-India warehouse network, e-commerce returns management, multi-vendor management, real-time shipping and delivery, an advanced dashboard, and omnichannel solutions are all part of this. Sellers can use the platform to automate their supply chain processes, integrate with 160+ top e-commerce service providers, and centralise critical tasks for increased sales and productivity. It has benefited over 15,000 companies worldwide, including Myntra, Jack & Jones, Adidas, Vero Moda, Chumbak, Marico, Netmeds, and Healthkart, among many others.


Fynd is India's largest omnichannel ecosystem and multi-platform tech company platform, assisting retail businesses to grow faster. Farooq Adam, Harsh Shah, and Sreeraman MG founded the company in 2012, with headquarters in Mumbai. They have modernised retail strategies for over 1000 brands and developed a robust suite of technology products. For a consistent and seamless experience, FYND's technological solutions combine integrated stock visibility and tailored logistics across demand channels. Fynd redirects attention to customers and drives interactions across the brand's omnichannel ecosystem, ultimately unlocking sales and engagement.

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