From clothes, home décor to electronics, now trying out your dream car for a week, with the assurance of getting your money back is now a reality! Truebil, India’s leading auto tech company has announced the launch of its money-back guarantee, a first of its kind offer. This will augment customer experience by providing flexibility and 100% assurance to buyers who are often sceptical while making heavy investments.
Under this offer, buyers will have a whole week to test-drive the car as part of their daily routines and see if it meets their needs. If for any reason, the buyer is not satisfied with the car, they will be able to get a full refund on their purchase amount. All they have to do is make sure the car is returned within 7 days from the date of purchase and has been driven under 200km. Additionally, they must ensure that none of the car parts have been damaged or replaced, i.e. they should be returned in the same condition that they were received in.
Speaking on the launch of the new offer, Shubh Bansal, Co-Founder, Truebil said, “Despite the sluggish growth in the automobile industry over the last few quarters, the used car market has continued to witness accelerated growth and is now booming. With the introduction of our first-of-its-kind money-back-guarantee, we aim to increase the transparency and credibility in our relationship with our customers to propel further growth. The offer will give our customers a unique opportunity to experience the cars first-hand for a week before their final decision. We believe that this move will help our customers to make better-informed decisions and encourage more people to choose our platform for a seamless buying experience.”
Currently a leading online retailer for used cars in India, Truebil has been able to effectively tap into consumer needs by leveraging cutting-edge technology for its service offerings. The company has been able to seamlessly integrate online to offline channels through its full-stack model, Truebil Direct. At present, it operates in Mumbai, Bangalore and Delhi with plans in place for further expansion, both within these cities as well across other parts of the country. With an array of unique services pertaining to used or pre-owned cars, Truebil is able to provide customers with flexible and innovative solutions that enhance their overall car buying and selling experience.
Rapid technological adoption has been the backbone of Truebil’s massive growth. Truebil, India’s leading auto tech company has managed to achieve precious insights on rapidly changing consumer preferences and consequent increase in demand for used cars in recent years. The company leverages this information gathered to build state-of-the-art machine learning algorithms.
Following a seamlessly integrated online and offline model, Truebil has developed proprietary tech-enabled evaluation mechanisms such as Recommendation System for personalized user experience, TruePrice to predict the accurate selling price, Procurement Score to determine the right procurement price, and Dynamic Pricing to change the price based on a car’s demand in the market.
TrueScore, Truebil’s super-efficient rating meter. The comprehensive measure gives the customer a fair idea of the condition of the used car. It takes into account several factors like the brand, age, price, mileage, history,etc.and provides a numeric index on the scale of 0-5. Every used car on sale on the Truebil site is given a rating between 0 and 5, which helps a customer to take the right decision. The higher the index, the better the car.