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Image - Kotak.com

New Delhi, Aug 26 (PTI) Kotak Mahindra Bank and cab-hailing firm Ola on Monday announced partnership to allow the bank customers to book a ride directly from the banking app.

Customers can directly book, track and pay for Ola rides through their Kotak mobile banking app, without having to shuffle between apps. The integration enables customers to book an Ola ride under the ‘KayMall’ tab in the Kotak app, using their Kotak customer credentials, they said in a joint release.

As a part of Kotak’s digital banking strategy and in its journey towards becoming a one-stop super app, Kotak has been expanding the scope of offerings on its mobile banking app, the bank said.


Through ‘KayMall’ the bank customers can access host of services such as travel bookings (flight, train, bus and cab bookings), hotel bookings, shopping on e-commerce websites and magazine subscriptions.

“Urban mobility is an important part of our full suite of travel offerings and with this partnership with Ola, our customers can now book a ride with a secure and seamless one-click payment experience,” Kotak Mahindra Bank Chief Digital Officer Deepak Sharma said.

The in-app integration is currently available to Android users and will shortly be available on the iOS operating system as well.

Booking an Ola ride on Kotak’s mobile banking app will not attract any additional charges and Kotak customers will also be able to avail special offers, the bank said.

“Integration of services empowers the customer, making their lives convenient. Through our partnership with Kotak, the two brands will capitalise on each other’s technological strengths to offer a wonderful experience to our consumers,” Rahul Maroli, Vice President – Enterprise Business & Strategic Alliances, Ola said. PTI KPM

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