Mozilla, the company most famous among the masses for its free and open-source web browser Firefox, has always claimed to have innovation as an important part of their DNA. They not only make products that support the open web, but they make them with an approach which is totally participatory and transparent.
Unfortunately, open innovation does come with a paradox. While on one side, the diversity of open community does results in a phenomenal increase in quality solutions, but on the other side, employing practices such as human-centered design across a distributed group can end up being major hard work. But, at the end, it is highly important if one really wants to solve the problems being faced by their users, keep the high quality of experience intact, and finally keep creating innovative products that the users really, really want.
In order to cater to this problem, Mozilla has developed its very own Open Innovation Toolkit, a community-sourced set of some of the best practices, methods and principles, that is capable of helping one successfully incorporate human-centered design into their one product development process. Whether you have just conceived a new idea or have a working prototype that requires testing, the Open Innovation Toolkit will come to your rescue in both the situations and many more.
According to Mozilla, the Open Innovation Toolkit is a collection of easy-to-use, self-serve techniques that have been accumulated together from some of the best practices in the industry. Though they’re not specifically new to the industry but when combined they give birth to a magnificent knowledge bank of methods that even Mozilla has found useful every now and then.
With its Open Innovation Toolkit, Mozilla aims to equip everyone in need with a common vocabulary and a set of important and proven tolls that are required to incorporate human-centered design into their product development process.
According to Mozilla, during their journey to come up with Open Innovation Toolkit, they have learned and drawn inspiration from various other similar ideas. One of them was the DIY toolkit by Nesta, which focused towards social innovation. Nesta’s DIY toolkit has found users in many big, global organisations like Women in Global Democracy, Kent city planning council etc.
It seems Mozilla has provided everyone in open source product development, right from developers to advocates, something interesting to play around with, constructively of course.