Chai Point, Indian Chai retail chain, has announced the launch of boxC.in – a cloud based beverage services platform which includes fully automatic and IOT enabled dispensers.
The core purpose of the platform is to provide 100% authentic Chai and filter coffee at office pantries. The cloud based platform distinguishes itself by ensuring much higher level of transparency in both beverage quality, billing basis and service levels.
The IOT enabled dispensers are based on Chai Point’s core value of 100% pure ingredients – quality tea leaves and ground coffee, fresh milk and water. The cloud platform offers strong customer service capabilities with a CRM dashboard and a centralized command center to act on customer issues and data generated by the IOT enabled dispensers.
The command center enables Chai Point’s repair and maintenance team to deliver timely quality service as it live monitors the dashboard getting information from its IOT enabled dispensers.
Announcing the launch of boxC.in, Amuleek Singh, co-founder and CEO, Chai Point said, “Chai and filter coffee is fuel for all offices – these beverages are now considered as a core utility by corporates. The more savvy ones see good quality beverages as a must have employee engagement service. That said, authentic Chai and Filter coffee solutions are rarely available – you get compromises. What corporates also miss is an effective platform that assures a high uptime level of beverage services and transparency on the billing basis – boxC.in is aimed to solve just that.”
Chai Point – a venture of Mountain Trail Foods Pvt Ltd, is India’s Chai retail chain brings the perfectly brewed cup of Chai made with fresh, natural ingredients to offices and working professionals around the country. With over 90+ stores, a popular Chai-on-Call delivery service and a Chai-at-Work service designed for corporates, Chai Point is revolutionizing the way that Chai is consumed in India. Beginning with the first pilot microhub set up in Bangalore in April 2010, Chai Point has rapidly grown to become the go-to brand for a perfectly brewed cup of Chai with over 1.5 lakh cups of Chai sold every day.