Another travel portal has been launched in the market. Travelaero.com, which is a Mumbai/Dubai based startup, announced the launch of its portal on 17th September, 2014. The startup has partnered with some of the leading brands and will provide the users with travel itinerary, online booking facility and easy car rentals etc. with the launch of its online portal. The main focus of the startup is to cover the resident expats in United Arab Emirates, Dubai and international travelers visiting Dubai. The startup wants to provide the users with complete travel solution ranging from Flights, Hotel and car rentals.
Travelaero.com has since long been evaluating strategies to establish its brand value in the market. As a part of its plan, it has for now launched a very easy and user friendly portal which will be further enhanced in the near future by introducing more customer centric approach based on the usability.
According to Mr. Rakesh Uthaman, CEO of Travelaero.com, “Travelaero aims to become one of the top travel portals in the region by 2015. As the product is very young and under development, our concept for travel holds lots of potential for the Global markets as well. We are doing a series of action to get in quick launch of the customer centric travel platform with lots of features, meanwhile keeping it simple”. He also added, “At present we are open for online bookings, soon in a couple of months, we would be ready to take up telephone and direct bookings as well. Having studied the market potential, we are planning to open offices in multiple metropolitan cities in India and United Arab Emirates”.
The portal describes itself as a “One-Stop” travel portal for cheap Airfares, best Hotel accommodations and lowest Car Rentals. Further, Vacation packages, Tour packages and Travel store will be launched soon.
The new portal might give competition to established travel portals in India such as MakeMyTrip, Yatra.com or ClearTrip, as Travelaero is different in a way that along with flight and hotel bookings it also have an extra feature of booking/renting cars. However what is available in MakeMyTrip is not there in Travelaero i.e. Bus ticket bookings. Moreover, Makemytrip and other established travel portal in India has large loyal user-base so Travelaero has to have something different which can pull those loyal customers from other portals.
The portal has very strict cancellation and refund policies. In some of the cases, the bookings are non-refundable and further, if you don’t cancel in advance you may also incur a “no-show” fee in addition to any other supplier fees charged.