Securus Announces Its Secure Call Platform (SCP) Remote Call Forwarding Detection Feature Identifies More Than 3.5 Million Forwarded Calls, Preventing Popular Inmate Phone Scams

PR Newswire — September 24, 2010

DALLAS, Sept. 24 /PRNewswire/ — Securus Technologies, Inc., a leading provider of inmate communications services, today announced its Secure Call Platform (SCP) Remote Call Forwarding detection feature has identified more than 3.5 million forwarded calls this past year, helping correctional facilities prevent popular call forwarding phone scams.



Securus’ Remote Call Forwarding detection technology is the industry’s only solution capable of detecting and disconnecting a call forwarding event in real time during the call. This patented technology–identifying forwarded calls as they are placed–is exclusively available on Securus’ SCP. The Remote Call Forwarding detection feature identifies forwarded calls with 99% accuracy and provides facilities with the option of either terminating a forwarded call before the connection occurs or flagging a forwarded call for future investigation.

“With our Secure Call Platform and its real time Remote Call Forwarding capability, we empower our clients to stop call forwarding schemes in their tracks,” said Adam Edwards, Senior Product Development Manager for Securus’ SCP. “Competitive industry solutions can’t do that. They are only able to detect forwarded calls after the fact. By that point, the damage has been done–and another victim suffers.”

Inmates that carry out these call-diversion schemes, otherwise known as “*72 or *74 fraud,” essentially “hijack” a victim’s phone number. The deception typically occurs as follows:

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